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Francine M.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Pets & Animals

Member since June 2020

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1 Review by Francine

These people say they are there for you to help you along the way - BUYER BEWARE - I just spent over 1000. 00 on their products... do not send them too many emails they can't handle it... debbie the customer service rep will talk to you like a child over the phone... they expect you to know everything. If a product doesn't work for your pet THEY WILL NOT TAKE IT BACK you can only exchange for that they have... PLEASE MAKE SURE BEFORE YOU SPEND SO MUCH MONEY NOT TO GET STUCK WITH A PRODUCT. I have no proof but they told me to give my one cat tonics which I did and he passed away - we don't know why it happened BUT now i'm questioning it... please do your research before trusting these people (update) below comment from homeoanimal they will also sweet talk and lie, don't fall for any false representations on this company, I even told them I saw my vet and they still don't care... they should NOT promote natural substance if they cannot back up their products... they even gave my husband products for his psorisis, it did NOTHING FOR HIM, I told them he saw a dermatologist and they still didn't care... this company is a scam please stay away from them
Suzanne H. – HomeoAnimal.com Rep
Dear Francine,

Thank you for your review as we always strive to provide the highest quality of remedies and services. We are sorry that we did no meet your expectations. We are dedicated to helping each and every case that is brought to us in the best possible way.
Over the past 3-4 months, our efforts led to an exchange of over 170 emails and 11 calls to assist with your 6 pets and other cases in order to provide FREE consultations and recommendations after in-depth analysis of the information you provided us.
We do understand, that details are needed to make sure each pet gets the appropriate remedies and dosages, which is why we dedicated so much time in clear email responses and detailed calls to make sure all was well understood to avoid confusions in any of the cases.
As for our return policy, this is something we are proud of as most medical treatments will never be accepted for returns of any kind. Our generous policy is clearly posted on each webpage and before check out to avoid any misunderstandings as well.
We have full confidence in our remedies and in many of your emails you did have positive comments about them and our services.
If you still wish to return any remedies from us, we are always pleased to accept them according to our policy.


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