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ZooskReviews 3,541

2.3
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Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 36th among Dating sites.

service
316
value
325
quality
288
Colorado
1 review
6 helpful votes
Follow Carol W.
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I cancelled my account and deleted my profile three weeks ago. Checked my bank account and saw a charge for Zoosk. I called and was told I didn't cancel my account. I was only given one half a refund of the charge. If they do this to multiple people they're making bank. I didn't meet anyone on Zoosk but met someone on OurTime. I am not happy with being ripped off!

Date of experience: March 17, 2017
Texas
1 review
0 helpful votes
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Don't quit or think you won't meet anyone. Try it you will be surprised... I highly recommend this app to everyone.

Date of experience: March 17, 2017
New Jersey
1 review
7 helpful votes
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I bought a transmission for 1405 dollars in November! They sent the wrong part and it actually came from a 3 rd party so they sent me Norhing. I still haven't received a refund and I drive from orlando Florida to Austin Texas with the transmission in my car only to find the address listed is a home.no parts store or shop.so there were no where to return it. This business is SHADY it has an F rating with the BBB and they certainly earned it! I guess I will see Mr Larry S in court! Is there a negative button

Date of experience: March 16, 2017
Colorado
1 review
0 helpful votes
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I never dreamed I'd be dating a man I met on a dating site, but we took a leap of faith, met for the first time in a public place, and immediately clicked. The rest as they say is history. Still taking it slow, but things are really headed in the right direction for both of us, thanks.

Date of experience: March 16, 2017
Illinois
1 review
0 helpful votes
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Thank you!
March 15, 2017

I met one amazing woman on zoosk. We been dating for little under a month. I know it's a little soon but I miss not being with her. I have full faith she the one. I do know one thing, I never want to see her hurt and love it when she happy so thank you Zoosk for being the platform for us to meet..

Date of experience: March 15, 2017
New York
1 review
0 helpful votes
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Nice
March 15, 2017

Nice site, easy to navigate, and it's definitely on the level with all the other sites. I'd recommend it to anyone who asks

Date of experience: March 15, 2017
Illinois
2 reviews
2 helpful votes
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Honesty
March 17, 2017

Zoosk does not display enough information to make an informed decision. A person preference should be listed if they have an age or color preference.

Date of experience: March 14, 2017
Texas
1 review
4 helpful votes
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This is not intuitive. Routinely sent me me people outside my age range, geographic boundaries, smoking preferences and racial preferences. If I said "maybe" to someone, they sent a message to that person saying I liked them or wanted to meet them which was ENTIRELY UNTRUE! Anyone I sent a real message to, never messaged me back. Those who sent me messages were over 100 miles away. Overall, really sad site and not at all worth what you are charging! Just - don't.

Date of experience: March 14, 2017
Colorado
1 review
0 helpful votes
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I met my girlfriend on zoosk and if want for them I wouldn't be happy like i am right now. She's my match and she is beautiful smart caring loves kids and strong confident and perfect. This may be a start of a beautiful friendship maybe even better down the road who knows but just want to say thanks again zoosk for helping me search for my perfect match.

Date of experience: March 13, 2017
Massachusetts
1 review
0 helpful votes
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Time Will Tell...
March 13, 2017

Only met once had a nice time... see where it goes! Haven't really been happy with zoosk all the male members seem to live out of my area...

Date of experience: March 13, 2017
Nevada
1 review
0 helpful votes
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Zoosk
March 13, 2017

I had fun but really only want to meet in person. Not into chatting. Pretty funny tho. Guys keep your head up. Lol

Date of experience: March 13, 2017
New York
1 review
0 helpful votes
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I met my King
March 13, 2017

It was a good experience. I met someone the day I was to subscribe, we met up in person a that weekend and the rest is history. A great guy... so far.

Date of experience: March 12, 2017
Wisconsin
1 review
2 helpful votes
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Blah
March 15, 2017

Met a wonderful woman... blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah

Date of experience: March 12, 2017
Indiana
1 review
0 helpful votes
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I hope it works out between Mark and I time will tell. I was wondering, is there anyway you could take the next month charge off because my subscription ended on Friday it's Sunday. I wanted cancel Friday because I met him and didn't get around to cancel. If this does not workout I'll definitely go back on Zoosk. Please let me know if you could take the charge off my Visa *******757. Thank you, Michelle

Date of experience: March 12, 2017
GB
1 review
0 helpful votes
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I met my Husband to be on here a few months ago, we were both just sincere and we both got what we wanted.
Thank you Zoosk

Date of experience: March 10, 2017
Texas
1 review
0 helpful votes
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Security
March 8, 2017

They safeguard you from being Catfished. If the photos, Facebook, cell phone, email or twitter not verified then that's a Red Flag! Zoosk provides reassurance that risk is decreased.

Date of experience: March 8, 2017
GB
1 review
2 helpful votes
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Scammers Paradise
March 7, 2017

I have been trying to warn Zoosk for the last two hours that they have allowed my site to be hacked by someone called Markus. I can see his photo and the change of age though he still using my profile comments.
Worst of all I can see all the personal comments between him and ladies. He seems to have upgraded to the top package so I really hope they are not going to charge me.
No warnings sent out to the 10/15 ladies apart from me warning them of what has happened.
For my protection I have taken screen shots of conversations but they really dont seemed to be bothered.
Would you really want to trust a site like this?

Date of experience: March 7, 2017
Florida
1 review
0 helpful votes
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Great
March 6, 2017

I'm very glad joined it, I've met someone and I really like her, I have a great feeling about it, so thank you so much zoosk

Date of experience: March 5, 2017
Texas
1 review
0 helpful votes
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Robert Williams
March 8, 2017

It was great I enjoyed it and would love to recommend it to my friends and family and friends with my family and I loved them and I loved that I would have

Date of experience: March 5, 2017
New Jersey
1 review
0 helpful votes
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Amazing
March 5, 2017

Zoosk is the first site that has made it easier to meet and chat with single men in my area. I met someone and it's going great.

Date of experience: March 5, 2017

About the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.


zoosk.com
Founded in 2007
San Francisco, CA, United States