ZoomInfoReviews 160

ZoomInfo SalesOS is helping us find contacts in our industry that we can use to prospect. It is much more efficient at scale than LinkedIn or trade magazines. I like how intuitive the interface is, how easy it was to learn and pull lists. The account team has been very helpful in teaching new insights and ways to truly leverage the platform features.

I really appreciate the features that ZoomInfo SalesOS provides. Its search capabilities allow me to quickly and accurately locate multiple contacts with a single query, making it an invaluable resource. I can further refine my searches by selecting additional criteria related to what I'm looking for, making it ideal for any purpose. In addition, its accuracy score provides peace of mind that the contact information is accurate and up-to-date - something no other site can do! All in all, ZoomInfo SalesOS checks all the boxes when it comes to finding relevant details from potential sources - certainly one of the best tools out there today.

I'm a big fan of ZoomInfo SalesOS for its ease of organization and contact identification. All of the curated information and data available is far superior to competitive options, making it the top choice for my company. In addition, the platform's easy import/export capabilities are a huge time saver because they integrate perfectly with our existing CRM. This is why I am so glad we chose ZoomInfo SalesOS - the organization, great data, and easy integration make it truly invaluable.

It's amazing how little you get out of your contract with Zoominfo. Poor upkeep of contacts, a+ rated will still have invalid information. This company has one goal and one goal only, take money from hardowrking companies, to sell and data mine people's information. Zoominfo should be embarrassed at their lack of care and invalid information that's rated at an A+ rating. Pathetic.

I agreed on a call with Zoominfo to test drive their platform, and it was a horrible mistake. They didn't show up at the agreed-upon time and only let me know about the cancellation last minute. Instead, I'm now getting pummeled with emails and calls. I received emails from 3 addresses from them, and I'm now receiving calls from them at unscheduled times several times every single day. I think I'm receiving around 15-20 unsolicited calls per week. How they get away with this is shocking to me. Whoever is running this joke of a company, I hope they get what they deserve.

Zoominfo gave my sales team the ability to reach the right contacts more often that ever before. We saw strong growth throughout the pandemic when more buyers are working remotely - thanks to this tool.

I have used several other sales intelligence platforms, but ZoomInfo is by far the best. It has definitely increased my sales prospecting quality. ZoomInfo helps me find hard to locate people inside of a company. The listed contact information is very reliable and extremely helpful. Often I find several decent contacts through LinkedIn, But ZoomInfo goes so much deeper.

$60K for lists they will make you delete once your term is over. Very crafty tricks in the contract.

I got a license to the ZoomInfo SalesOS software a few months ago because my company brought them to help us be more efficient in our sales process. Since I was onboard, Im using it on a daily bases, with endless information about every company we are targeting. It helps me find out with who in the company I should contact and what are the best ways to do that. I spend my time on selling and talking with customers and not searching online and cold calling.

Zoominfo SalesOS brings an insider's view of what is happening in the marketplace in real time. With the proper queries, you can determine trends and capture the movement of your target audience. In a short period of time, you are helping them solve the most significant problems they are facing today.

Zoominfo SalesOS is committed to the success of its clients. Education, situational experience and best practices help to contribute to my knowledge base and fills gaps that I did not know I had in my marketing plan and sales funnel. Learning the best ways to use SalesOS in my daily routine helps me to get closer to my clients and understand their needs better.

The features and granularity in locking down leads helps to create very strong lists that have accurate data. There is almost never a lack of information, and the organization charts are incredibly valuable in locating the correct person to contact, and to find others to speak with as well.

I enjoy how easy ZI is to use, how seamlessly contacts export and how you can select what information you'd like to include in your export. The data provided for contacts is accurate and abundant. Business and personal emails, phones, cell phones, HQ phone, etc.

I tried all of the competitors in this industry and ZoomInfo is definitely the only one that gives you return on investment.

As a small business owner, I have a strict policy about writing negative reviews: don't do it. There are so many better and more constructive way to relay you dissatisfaction to business owners when their services don't meet the mark.

When it comes to ZoomInfo, I've decided to break my own rules. My experience with them has been a nightmare. Not only have we gotten ZERO return on investment, but now they're threatening to sue us for terminating our agreement.

They sold us on their "buyer's intent" feature which allows us to plugin certain keywords/phrases that our customers would search for online when looking to buy services we offer. I own a credit card processing company, so we plugged in search terms like "merchant services", "credit card processing", "recurring billing" etc. We found this feature to be absolutely worthless. It almost seems like they were making it up or fabricating the information. When we asked our sales rep HOW the system worked to gather the information, he kind of fumbled all over himself trying to explain it, but ultimately admitted that it's some kind of cookie/spyware they consent to using in their terms of services through other online services.

Our cost was to be $21,200 per year paid in 2 increments of $10,600. After the first 6 months, we realized it was worthless and terminated our agreement. They're now trying to sue us for the remainder, despite the fact that we're no longer using it. I'm more than willing to pay double what I owe them in attorney fees to ensure they never get another dollar from me.

To make matters worse, our salesman told us he'd connect us with the CFO in order for us to give ZoomInfo a proposal to use our credit card processing services to collect fees from their clients. It was all BS. As soon as the ink was dry, he ghosted us and never made good on his promise.

It's a crappy organization with a crappy product and they will try to sue you into compliance if you try to cancel their services.

RUN AS FAST AS YOU CAN IN THE OPPOSITE DIRECTION.

However we have never encountered such unprofessional and below the belt behavior from their SMB outbound sales strategy. Unrelenting telemarketing by SDRs that simply won't take no for an answer--like this is some kind of boiler room. We didn't even reach out to them they started cold calling and still get calls. What kind of publicly traded and supposedly reputable SaaS company approaches their sales process this way like some kind of schlockmeisters?

1. The sales person will talk very nice and all fake success stories
2. Second the price is so steep close to 26K annual
3. They say i can add discount, eroupian data for free ( but they didn't add it)
4. THE BIGGEST SCAM, their contract doesn't have termination clause( if you are a person thinks, all shining are gold and defying every business return policy in USA thinking you are smart, i am proven dump by this smart people)
5. Product provided Zero leads, no one responded to our filters setup for cloud migration in 3 months, ZERO ROI
6. When escalating, they all directed to me is their Webinar. They are not wrong on this, they are doing pretty good job
7. The problem is, this is another kind of cold calls, just that you know who you are calling and they calling they have intent to hire ( which i have no way to verify, with our experience, we got ZERO leads)
8. They send my case to collection and fought with my attorneys and finally we close it. So i paid close to 17+5 attorney, with ZERO ROI
Lesson learned, Scammers are there in different shape and form, beware these folks. The last hope i had to get new client, being killed and rained all my last resort ( it is my mistake too, i learned hard lesson and paid very steep price)

In the interest of helping other marketers, I want to share a horrendous experience I had this past week with ZoomInfo.

Prior management signed a 1 year agreement with them. After running a series of list enrichment initiatives, we discovered a startling fact. The emails that were provided through ZoomInfo enrichment resulted in an 8% bounce rate during pre-show email campaign for those contacts that they did append emails to (which only about 1/2 of the list we uploaded).

Another downfall of ZoomInfo is the credits per user function. This was explained by the ZI team to be a super feature, but it has crippled lead nurture. One person can only pull 1000 leads per month, even if other team members have not used their monthly credits. There is no roll-over for unused credits – or a way to shift these over to the person enriching lists.

When we approached ZI with these issues, they said that the enrichment part of their services is dependent upon knowing the company URL. If the company URL is in the data uploaded, then it would do a better job enriching. Wait what? ZI is a data enrichment platform, why would a client need to take the time to add the company URL into thousands of records to get quality enrichment back. Why wouldn't ZI do this? That said, the final straw in our relationship with them, is we had 3 months left in a 1 year commitment. After explaining in depth, multiple times to their reps the issue and that we didn't want to make the final quarterly payment due to the poor data that came back from their platform - they simply refused flat out to let us out of the last quarter of our 1 year term and forced us to pay for a product that we clearly articulated and showed was flawed. We have switched to Seamless for a fraction of the cost with incredible better data enrichment and UI. Proceed with ZI with caution. #experience #management #zoominfo