ZoomInfoReviews 160

ZI SalesOS helps me operate on the fly. It gives me easy access to complete company information when working through both prospecting and multi-threading tasks. I really enjoy the efficiency of the Extension that ZI offers. It is a fast and easy way to access company information while working on many different projects at a time.

ZoomInfo Sales0S allows me to self-source my own leads and input them into my pipeline. This way I can supplement leads provided by my leadership team with more specific and relevant leads. I like that ZoomInfo is constantly updating and provides enough information on a company for me to complete my prospecting. I also love that ZoomInfo will plug into Chrome so I can access it throughout my workflow.

Zoominfo is helpful because it quickly and regularly identifies what prospects are actually inquiring or searching my area of business. This helps me understand who I need to contact soonest. They are solving the issue of timing. Too often, unlucky timing is a problem in our prospecting, so this can help with that.

ZoomInfo SalesOS is extremely helpful. You can type in anyone's name and their contact info, revenue. Headcount, website, etc all come up! It is solving the problem of finding revenue & headcount for my lead generation. It has made my normal task go from 3-5 minutes to 30 seconds. I've saved SO much time! The ease of using SalesOS is a definite PLUS!

Getting contact information for people I am trying to connect with - having Zoominfo as a resource is helpful in outbound selling as you need to reach prospective contacts to get them your message. In terms of features, I like the filtering system best. I am able to use applicable filters to find ideal prospect matches.

It's solving the time sink related to prospecting. I assign what intent signals I want to target, and turn on the engine. I get back the exact prospect profile I was targeting, and Zoominfo does all of the data scrubbing and pre-qual for me. I love the ability to have very targeted prospecting, and the ability to push that prospect info directly into Salesforce, and start my communication. The best part is that everything is in one place, and I can use Scoops to quickly gather insights to help me better relate with the people I am talking to. Find targeted prospects, gather (accurate) data about them and quickly turn that information over to cadence is incredibly helpful.

ZoomInfo helps me get real contact information. I prospect into a lot of companies that we have never prospected into before so I have no contact information. SalesOS enables me to actually be able to reach out to prospects and actually have the opportunity to create awareness, have opportunities and SELL and do my job and get paid. And who doesn't want to get paid? I love having the extension so it works well alongside other resources I use -- my work is that much more efficient. Also love how easy it is to create lists and LOVE WebSights!

I feel compelled to share my recent experience with ZoomInfo, which, unfortunately, has been far from satisfactory. When I initially came across ZoomInfo, I was quite optimistic, as the services they offered appeared to be just what my business needed. However, my experience has proven to be a series of let-downs and unfulfilled promises.

Firstly, the claims made by ZoomInfo regarding the features and benefits of their services were tantalizing. The platform promised to help enhance our business's lead generation and marketing efforts with a plethora of tools and data. However, after signing up and investing not only money but also significant time into integrating their services, it became evident that the reality fell considerably short of the promises made.

In addition, customer support – a cornerstone of any reputable service – is virtually non-existent at ZoomInfo. After encountering several issues with their platform, I reached out through multiple channels in an effort to seek assistance. My attempts encompassed emails, phone calls, and even resorting to social media. Dishearteningly, not only were my inquiries met with radio silence, but I also discovered that this seems to be a common issue amongst other users who have voiced similar frustrations.

What has been particularly aggravating is that ZoomInfo did not shy away from assertive marketing communications. But when the tables are turned, and the customer needs to communicate, the channels seemingly evaporate.

I would have appreciated, at the very least, an acknowledgment of my concerns, even if it meant waiting a while for a resolution. The sheer indifference and lack of response have severely impacted my confidence in the platform and the company.

In conclusion, I cannot, in good faith, recommend ZoomInfo to anyone looking for a reliable and supportive lead generation tool. It is imperative that companies stand behind their products and support their customers. Unfortunately, in my experience, ZoomInfo has failed on both counts.

My advice to potential customers is to tread cautiously and explore alternative options that have a proven track record of delivering on promises and providing exceptional customer support.

ZoomInfo helps me thoroughly research my prospects and gives me ammo to personalize my sales outreach with. The more specific I can be to an account and what's relevant to them, the more effective I am as a Sales professional. The business scoops compiles insight in one spot that's otherwise challenging or time intensive to mine on my own. I was impressed that it noted an M&A for one of my target accounts that I wasn't able to find on their website or in the news.

The ability to input the accuracy of the people you're searching. It allows you to move the slider if you prefer more accurate information. Importing leads into Salesforce is seamless and quick. I was able to reach out to folk who I would not have found otherwise. It's helpful the person's LinkedIn page is within view so I don't have to open up another tab to find it.

ZoomInfo allows my sales team to identify ideal customers when they are ready to make a decision. They can generate a pipeline with urgency while confidently targeting our customized buying committee. ZoomInfo addresses the challenge of Buyer Intent and urgency. Using the various intelligence tools available, we can email prospects showing intent and dial only those that have raised their hands. This helps eliminate wasteful manhours manually dialing on prospects that are still researching and not ready to make a decision.

I am a minority owned small business start up. Zoominfo promised that I would be provided with quality information for prospect leads for my small business that was seeking prospects with 1-5 employees. Upon signing up for the service, I found that this was NOT the case. The information for this size company is either missing or inaccurate. IN THE FIRST 30 days, I attempted to contact and let them know. The only people who respond is the AR team when they want money. (or after you pay them upon receipt of the invoice, they continue to contact you until their system updates 3 days later...)
They did offer upgrades, however, that just proves they are NOT considering what I am saying. Their product is NOT for my size prospect, it isn't as promised. Attempted to get them to honor their quality guarantee. When they FINALLY put me into contact with their legal dept, they use their crafty legal terms to sneak in and make it impossible for them to be at fault. There is no recourse or anything you can do. Basically if you sign up for their product, regardless if it is as they promised, you are stuck with the USELESS product and have to pay for it.
I DO NOT recommend this for any small business. They only care about making their sales numbers and profits, not if their product is actually usable for their small business client.

We used a competitive product for a few years (Luscha) which had such old contact data is was almost useless. ZoomInfo deliver amazing result immediately. My favorite thing about ZoomInfo is the depth of pertinent information at a single click... knowing the numbers I have are ALMOST Always on target is a GAME CHANGER!