I had a great experience with ZocDoc. I was able to find a Doctor make an appointment and receive excellent care from start to finish.
I really have problems getting in the system. Each time i have had to call for assistance. Still cant log in alone. Dont know why.
I love being able to make my Dr appointment online. No being put on hold. And showing my doctors availability..
This Dr. Is a nightmare. Yelled at my mother, calling her a liar, hung up on her, screaming. STAY AWAY
Hi Audrey, I am so sorry to hear that your mother had a poor experience with this provider. We created Zocdoc to be the beginning of a better healthcare experience and we would love to help your mother find a doctor that works best for them. When your mother has a moment please have them give us a call at 855-962-3621 so we can assist with getting them the care they deserve.
I have found ZocDoc very easy to use. I has been effective for me to find doctors and book appointments.
Love the ability to make online appointments. Site is very easy to use and a great way to save time!
I found a great dentist through ZocDoc. I was able to narrow him down through location, insurance and patient comments.
I liked using this app. Easy and quick. The doctor I saw was great! I will recommend ZocDoc to others.
I have the best doctor in the world with the worst admin staff... ZocDoc makes this much more tolerable... easy to make appts!
I was able to find the right dermatologist based on details and reviews regarding Doctor and I couldn't be happier about my selection.
Yes this is a great idea. Zoc Doc is quick, easy and helps you pick a good doctor. I highly recommend using it.
Virtually every patient review on ZocDoc is five stars. ZocDoc doesn't let patients publish negative reviews. Doctors pay for ZocDoc so it is biased.
Like this page it is all new to me just move to Texas it was easy to find a doctor thank for the help
Good website, but I don't want to get these emails unless I have an appointment with a doctor, it makes me want to 'unsubscribe'
The dentist I made the appointment with always calls me to try to change my appointment. His bedside manner is less than likeable, too.
This is very helpful to me. It helps me to remember my appointments and to see what I have had done from which Doctor.
Skin scan, very comprehensive & informatives
Dental work, 5 stars for the Dentist, staff, & experience.
Very convenient. Very easy to use. Love the option to fill in DR office paperwork online. Always recommending ZocDoc!
WITHOUT DOCTORS, YOU WON'T HAVE A BUSINESS, BUT WITHOUT ZOCDOC, DOCTORS CAN STILL OPERATE! SO STOP CHARGING DOCTORS RIDICULOUS AMOUNTS FOR PATIENT APPOINTMENTS!
Answer: Hello Mark. Zocdoc offers a closed-loop review system that allows patients to share their experiences after being seen for an appointment booked on Zocdoc. These reviews can be found on each individual provider's Zocdoc profile. You can search for a provider at https://www.zocdoc.com/. Please let us know if we can help you find the care that you need or if there is a different set of reviews that you are trying to access at this time. You can reach our service team at (855)962-3621.
Answer: Hi Sandra, we hope that you were able to get the care that you were looking for. At Zocdoc, we are not able to offer any medical advice or guidance so we recommend you contact your doctor directly if you need to ever verify they will be able to provide the treatment you are looking for. Feel free to reach out to the Zocdoc team at (855) 962-3621 or service@zocdoc.com if there is anything we can do to help you find the care that you need.
Answer: Yes, prices appear to be around $44-180 now. Offices get charged this even for cancellations, no-shows, and fake bookings. Zocdoc has no built in protections to negate this type of booking behaviors. Why would they when they profit off it? Zocdoc also prohibits practices from talking about this fee as it violates their "community standards."
Answer: Hello Swetha. Thanks for reaching out. We'd love to help you find a doctor and book an appointment right online. If you go to www.Zocdoc.com, you can search for doctors by specialty, location, and insurance. You'll be able to see a list of doctors and their availability. Once you select a doctor, you can choose the time that is best for you. Once you complete the booking process, the doctor will receive your appointment information and confirm your appointment via email. This is completely free for you as a patient. Please give us a call at (855) 962-3621 if you need help with this or anything else!
Answer: Hi Amanda! That depends on the doctor's office! Every provider is different, so it would be best to get in touch with them about specific pricing information. Give us a call at 855-962-3621 if you have any other questions. In health, Mary M. Zocdoc Service Team
Answer: Hi Mallory! Thanks for your question! You can see a provider's reviews by viewing the full profile and scrolling down. All of the reviews will be listed there toward the left side of the page. Give us a call at (855) 962-3621 if you are having any trouble! In health, Mary M. Zocdoc Service Team
Zocdoc has a rating of 2.6 stars from 1,425 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zocdoc most frequently mention doctors office, insurance company and new patient. Zocdoc ranks 1st among Doctor Reviews sites.
Hi Joan,
We are so sorry you are having trouble logging in to your account! Give us a call at (855) 962-3621. We would be happy to get to the bottom of this for you.
In health,
Mary M.
ZocDoc Service Team