ZipRecruiter

I had a problem with my account today and Stacia M was so helpful and understanding. She is terrific! I cannot give her enough compliments. Wonderful customer service. She understood my problem and corrected the issue right away! Ziprecruiter is good as well. Easy to use and understand. Plethora of options to find the right candidates.

Our company recently upgraded to a different "quasi-premier plan" and both David (Acct Rep), as well as Erika (Custy. Support) have been super helpful and walked me through how to maximize our upgraded choices. Their timeliness and follow-up are outstanding. I could not ask for better service; they were top notch!

I called the support line with a billing concern that was handled very professionally by Tanya. She was friendly, personable, and understanding. Tanya treated me as a valued customer and took care of the issue right away. It was a pleasure to deal with Tanya and I very much appreciate the excellent support that she provided me with regarding our account.

Making changes in our company contact and setting up our account was a challenge. Once I reached Tanya by phone, she was very helpful to make the needed changes, update our account and was able to walk me through some basic functions to make the account meet the needs of our business.

Great support for the use of ZipRecruiter.

Rebecca knew what I was speaking about with minimal effort. She was able to easily articulate what was required and how I could fix my issues and improve my experience. Thank you for your continued support.

Erika helped me get started. She was very helpful, clear and precise. In addition she illustrated me on the reach of ZipRecruiter beyond the technical help that she provided me with. I'm pleased with her work.

I did a chat to cancel our free trial and Melody canceled the charge, extended the free trial so I could make changes after watching their Youtube video and a few suggestions she gave me. I am new at placing ads for a small company and this help was unexpected.

Leticia offered specific advice on key words I can use to attract more attention on my job postings, and she also showed me how to use a feature of my subscription that will further help draw more resumes. She was professional, knowledgeable, and helpful.

I had problems with the invitation being sent to a new user I set up and I did Chat for assistance. Alexis was the one who helped me with my issues she did a very good job and got my problem corrected quickly. Very Good Service.

I contacted Ziprecruiter about an issue with my business account. Tanya was able to assist me immediately and was extremely courteous. I want to commend Tanya and Ziprecruiter for recognizing the importance of outstanding customer service. Tanya was focused on resolving the issue immediately and even went above and beyond with making sure my questions were answered. Excellent customer service!

Erika was able to review my potential job posting. She explained to me some tips that I should be aware of. She also mentioned that I can reach out to her again if I need extra help. Erika was very helpful

After setting up my Ziprecruiter Ad I got a notice that something in my account needed to be verified. I called the number and got Katie! She was very pleasant and extremely helpful even to the point of suggesting how to optimize my ad and make better use of the site. She was great!

I needed advice regarding my job posting for nurse practitioners and Rebecca reviewed my job posting and directed me with advice as how to get the most qualified candidates. She was efficient and her customer service was exemplary.

It's Sat morning and I decided to check on my recruiting and noticed a much larger charge then I expected. I open up chat and had a quick chat with the rep who was quick at assisting me and notice I made a simple mistake in my plan choice. She updated my plan and got me a refund for the difference. Great and simple experience in fixing a mistake due to my confusion.

I had a question regarding some information I needed to find on some candidates that applied to my job. Randy was who I spoke with. He was professional, courteous and knowledgeable about what I asked.

I contacted ZipRecruiter to assist me with something and Randy was awesome in assisting me. In a day and age where there is little to no personal customer service, it was refreshing to have someone communicate with me who made an effort to resolve my problem. Thank you! Cathi