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ZipRecruiter

How would you rate ZipRecruiter?
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Pennsylvania
1 review
0 helpful votes
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Great help from Alexis
October 19, 2017

I had a wonderful experience today with Alexis. She was quick to respond and solved my issue immediately. Five Stars! *****

Date of experience: October 18, 2017
Arizona
1 review
0 helpful votes
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Great experience!
April 12, 2018

Quality candidates, great technology, and top-level support. Zip Recruiter is our top performing internet job search engine

Date of experience: April 12, 2018
California
1 review
0 helpful votes
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Great service
October 31, 2017

Rebecca, was a rockstar! He handled everything quickly and professionally! I will be getting back in touch with Zip by next year because of her.

Date of experience: October 31, 2017
Texas
1 review
1 helpful vote
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Quick results
February 21, 2018

Tee Bryant did a great job correcting my issue today. I thought Id be on the phone much longer but she was swift and polite.

Date of experience: February 21, 2018
Texas
1 review
1 helpful vote
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FRAUD
April 22, 2020

No Candidates and charged credit card after the posting was closed.

Their business model it to rip employers off

Date of experience: April 22, 2020
Matthew S. ZipRecruiter Rep
over a year old

Hi Alex,
Thank you for your feedback. We are disappointed to hear this was your experience using our platform. We can assure you, that is not our business model. We take great pride in our role of bringing employers and job seekers together. We would like to review your account with you and assist in any way we can. If you'd like, please reach out to one of our experienced representatives. We are available 24 hours a day - 7 days a week at support@ziprecruiter.com, 877-252-1062, or live chat and we are always happy to help. Thank you kindly. ~DW

Jenna F.
Pennsylvania
1 review
0 helpful votes
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Melody is the best!
November 29, 2017

I used the Live Chat to resolve a billing issue, and Melody was prompt, polite, and resolved my problem quickly and without hassle.

Date of experience: November 28, 2017
Pennsylvania
1 review
0 helpful votes
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Chat Help
November 14, 2017

Just had Robi help me with re-posting a job. Excellent and efficient help and it took only 6 minutes. Thank you!

Date of experience: November 13, 2017
Georgia
1 review
0 helpful votes
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Leticia addressed my concerns in a very professional manner. She was knowledgeable and eager to resolve my problems, which she did.

Date of experience: November 26, 2017
Pennsylvania
1 review
0 helpful votes
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Quick and helpful
December 8, 2017

I asked for a chat and Taitiana was helpful and confirmed my job was active.
Thank you very much.
I have nothing more to say

Date of experience: December 7, 2017
California
1 review
0 helpful votes
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Needed to know if there was a quick way to duplicate a job post... Alixis F was able to help me in 10 seconds! Great service, thank you!

Date of experience: November 11, 2017
Ohio
1 review
0 helpful votes
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Efficient!
October 18, 2017

Shawana was wonderful and offered efficient speedy service! I would recommend using the online service for customer service support!

Date of experience: October 18, 2017
Missouri
1 review
0 helpful votes
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Stacia, was very professional and knew what needed to be done to handle my inquiry into my account status.

Date of experience: November 24, 2017
Missouri
1 review
0 helpful votes
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Help
January 11, 2018

Melody helped me this morning straighten out my job posting-she was GREAT! Very fast and courteous and very helpful to me.

Date of experience: January 10, 2018
Florida
1 review
0 helpful votes
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Great help
February 12, 2018

Tatianna was great help and very informative through live chat. She provided me with and live demo training.

Date of experience: February 12, 2018
Florida
1 review
0 helpful votes
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Mayra is very helpful with password change and jobs. Very personable and pleasant to talk with! She was awesome!

Date of experience: July 11, 2018
New York
1 review
0 helpful votes
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Erika assisted in a question about which was superior, to tweak a job title and info in a post or to take the post down and repost.

Date of experience: February 22, 2018
Maryland
1 review
0 helpful votes
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Plan upgrade inquiry
January 4, 2018

Tatianna was very helpful and responded to my inquiry quickly. She answered my questions comprehensively and provided options to maximize my usage.

Date of experience: January 3, 2018
New Jersey
1 review
0 helpful votes
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GREAT!
December 30, 2017

Robi C was great to work with. He helped us with our issues and followed up with us to make sure everything was in great working order.

Date of experience: December 29, 2017
California
1 review
0 helpful votes
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I chatted with Erika in regards to the pricing and the cancelation rules, Erika was quick and answered all the questions I had. Kudos to Erika! :)

Date of experience: April 3, 2018
Minnesota
1 review
0 helpful votes
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Mayra H. Was incredible, phone consultation great! Amazing to have 24 hour customer care. Well beyond their competitors with level of service.

Date of experience: August 2, 2018

Overview

ZipRecruiter has a rating of 3.9 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

service
48
value
40
shipping
2
returns
2
quality
37