I had a wonderful experience today with Alexis. She was quick to respond and solved my issue immediately. Five Stars! *****
Quality candidates, great technology, and top-level support. Zip Recruiter is our top performing internet job search engine
Rebecca, was a rockstar! He handled everything quickly and professionally! I will be getting back in touch with Zip by next year because of her.
Tee Bryant did a great job correcting my issue today. I thought Id be on the phone much longer but she was swift and polite.
I used the Live Chat to resolve a billing issue, and Melody was prompt, polite, and resolved my problem quickly and without hassle.
Leticia addressed my concerns in a very professional manner. She was knowledgeable and eager to resolve my problems, which she did.
I asked for a chat and Taitiana was helpful and confirmed my job was active.
Thank you very much.
I have nothing more to say
Needed to know if there was a quick way to duplicate a job post... Alixis F was able to help me in 10 seconds! Great service, thank you!
Shawana was wonderful and offered efficient speedy service! I would recommend using the online service for customer service support!
Stacia, was very professional and knew what needed to be done to handle my inquiry into my account status.
Tatianna was great help and very informative through live chat. She provided me with and live demo training.
Mayra is very helpful with password change and jobs. Very personable and pleasant to talk with! She was awesome!
Erika assisted in a question about which was superior, to tweak a job title and info in a post or to take the post down and repost.
Tatianna was very helpful and responded to my inquiry quickly. She answered my questions comprehensively and provided options to maximize my usage.
Robi C was great to work with. He helped us with our issues and followed up with us to make sure everything was in great working order.
I chatted with Erika in regards to the pricing and the cancelation rules, Erika was quick and answered all the questions I had. Kudos to Erika! :)
Mayra H. Was incredible, phone consultation great! Amazing to have 24 hour customer care. Well beyond their competitors with level of service.
ZipRecruiter has a rating of 3.9 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.
Hi Alex,
Thank you for your feedback. We are disappointed to hear this was your experience using our platform. We can assure you, that is not our business model. We take great pride in our role of bringing employers and job seekers together. We would like to review your account with you and assist in any way we can. If you'd like, please reach out to one of our experienced representatives. We are available 24 hours a day - 7 days a week at support@ziprecruiter.com, 877-252-1062, or live chat and we are always happy to help. Thank you kindly. ~DW