ZipRecruiterReviews 581

I was chating with one off your supervisor. Very helpful end good understanding. Her name it Stacia i hope you give my 5 Stars

Randy was extremely kind, efficient, and helpful. Excellent customer service and he should be promoted undoubtedly.

I had an issue with my password, so I did a live chat. Shawana was the person that assisted me. She was able to get my password reset. She was very pleasant through the entire chat and advised me when she sent an e-mail with the password reset. I appreciate her assistance!

Dejuan was an absolute pleasure to speak with. He answered all my questions about my ads and even recommended some things to help me get better candidate results. I wish i could get him every time.

I had a very basic question that Erika was able to answer and she also suggested that I watch a video about zip recruiter to learn the benefits. She included the link in the response.

I was confused about the terms of this site and was even a little frustrated. Shawana took the time to understand my frustration and clarify where I was mistaken.

I worked with Tatianna this morning. She was an awesome help. Thank you. I asked this morning to help me better understand ziprecruiter. I'm glad she was online to help me out.

I was concerned about my job ads not getting good traffic and DeJuan went over everything with me and told me about the resume database! I'm very excited! Thank you!

I called in needing help resetting my password and DeJuan provided quick and easy assistance... great rep! Great customer service! Will recommend to others!

I got a very prompt answer from the support team. Erika stayed with me to the end... and the end result was satisfaction!

Thank you DeJuan for your unending patience with my unending questions... lol
You were a delight to speak with and "thank you" for helping me clear up my email address problem and teach me how to use the resume search... I'm psyched to add that to my sourcing!

Was unsure of operation some features on my account and Alexis F helped me understand them. Great to work with, will continue to utilize the great services.

My employer was having an issue with our job postings displaying incorrectly in LinkedIn. Alexis F was professional, kind and efficient in making sure the problem gets resolved.

I had a wonderful experience today with Alexis. She was quick to respond and solved my issue immediately. Five Stars! *****

Today Ericka was an amazing help with a technical problem. She also was interested in a specific comment I made that Flexdox would find very beneficial. Excellent customer service.

Shawana was wonderful and offered efficient speedy service! I would recommend using the online service for customer service support!

My office received a promotion code in the mail for a free job posting. When I went online to redeem, the option was not given to me. With the Chat Now option, Alexis was courteous and answered my questions quickly. She helped me out with a 4 day trial to see if our new type of job would yield any results. The free trial is a great way for companies to see how effective ZipRecruiter is. Thank you, Alexis!

My position expired and I wasn't able to access candidates that had posted on the last day. I utilized 'chat' feature and was connected with Shawna. Shawna reviewed my account and was able to export the list of candidates to me so I could review them. Thanks so much for providing excellent service!

Shawana was very helpful in obtaining the info I needed to fix my account today. Thank you, Shawana and ziprecruiter.com