ZipJob has a rating of 3.7 stars from 245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipJob most frequently mention cover letter, linkedin profile and final product. ZipJob ranks 18th among Resume sites.
I was having difficulty getting callbacks on applications, even when my own qualifications were dead on for the things I was applying for. I did not want to pay for a resume writing service but bit the bullet and tried it out. I could not be happier with the results. I had the initial draft in 3 days, with a few minor edits I had the 2nd draft on day 4, with the 3rd and final draft being ready on day 6, as well as a cover letter. While I have not accepted a position yet, it hasn't been from a lack of response to the new resume. The resume looks so good I have to remind myself that it is actually describing me, and not somebody more qualified!
This company is AWFUL! Seriously. Go with another company! The writer was awful and when I told them about how it was written they said I'd have to pay more money to get another writer. The job interview piece, sold separately was a joke. They told you how to dress and use eye contact. When I told them I know that I thought we would go over questions and how to best answer she said she doesn't do that and it would be more $ for more time.
I called and complained to no avail. DO MOT GO WITH THIS COMPANY! You will be so sorry and dissatisfied. WASTE OF GOOD MONEY!
The whole organization does great in terms of trying to satisfy the customer. You can notice that value, but the final result of the product is not so great. Scanning the finished job in their own platform under a different name and email will give a poor feedback even thought that is the product they delivered. Also this resume has not increased at all the amount of interviews I have had, and finally every time I read this and my previous resume I dont feel this is stronger or much more professional. This hasnt impressed anyone, not employers not me.
Customer Service 10/10
Resume Review System 1/10 (everything you upload is pretty bad and you shouls STOP applying immediately with it, INCLUDING the one they developed)
Final Product Quality 6.5/10
Earnest helped me to prepare my resume with all necessary points. He is a truly professional guy and I totally recommend to use Zipjob after his amazing job!
Thank you!
Dmitrii
Lori, my writer, took my old resume and changed a few words, adding on my current position. She got several things wrong, gave me an attitude, and closed the account before I was ready. I guess so she could get paid. I emailed and chatted twice with staff who said they were waiting for me to tell them what was incorrect, after I pointed it out to them. I got frustrated, rightfully. The cover letter brings nothing unique to the table as its just a synopsis of the resume. I didn't even bother looking at what she wrote for my LinkedIn bio.
Besides that, the resume was bulky and used way too many words; nothing was consolidated. The format looked like an old word processing program. There was nothing attractive about it. As my friend said, it was overwhelming to look at. Any employer would have given up after one glance.
I'd take into consideration that companies pay for positive reviews on the internet and really look for a lot of reviews on several sites. Don't be fooled, Zipjob does not perform.
It's amazing how someone who doesn't know you can make you sound so accomplished on paper!
The writer was so attentive and assisted with any questions or concerns in a timely manner
Poor customer service. Very hard to get in touch with the writer. Poor quality writing. TopResume is 100% better than this rip-off company. Not recommended to anyone!
I absolutely loved my resume once my writer completed it. Completely revised and professional. The only thing I had hoped for was to receive it quicker. I'm pretty impatient, though. Hank you!
Everything was timely and produced at a very high level. I especially appreciated the coaching session on interviewing to sharpen my delivery and approach. Very good value for the money.
Last week i was desperate and didn't have a resume. One week later and i've already had 3 interviews and got a job offer.
Hi Derek,
We appreciate your candid feedback and will have a member of our support team contact you directly to get this resolved as quickly and equitably as possible.
We look forward to hearing from you if you have any concerns regarding your order.
I wasn't sure what to expect when first getting a revised copy of it. All I can say is that im thoroughly impressed and will definitely be back in the future after obtaining more experience.
I went with Zipjobs because it was highly rated. I have no idea why. I purchased the middle range package (about $180) and got a resume and cover letter review. The resume came back within a couple of days. I was excited until I opened it and saw why.
It was clear from the first moment that the "resume expert" did nothing but feed my old resume into an algorithm that spit out something canned. It was loaded with grammatical and spelling errors. Even worse, my most relevant experience was relegated to "other experience", completely degrading any value I offered. The summary they gave was completely fabricated and didn't match my resume at all. I'm not even 100% sure I dealt with anything other than a computer.
The only good thing I got was the resume template they used reads easier into ATS systems so when I upload it, the system actually reads and separates things out pretty well. But I paid 180 bucks for that.
I can see that people looking for basic, entry level jobs will probably have success using this company. Outside of that, don't bother. I wasted money, which bothers me.
We are so sorry this process has not been in line with your expectations and want to make this right for you. Unfortunately, we cannot see your contact information via this online review. Please send us an email at support@zipjob.com, using the email address associated with your project. We look forward to hearing from you.
Adam did a great job! Wonderful experience. Adam was able to glean all of the finer points of my work history and synthesize them into a well-written final product.
ZipJob provided me with a world class resume and was professional and courteous throughout the whole process. I will definitely come back for my resume and cover letter needs.
They wrote an Ok resume that looked like something out of a Word template that comes free with the software.
Never got an interview after 30 jobaplications.
Hi Edward, we are so sorry to learn you were not happy with your project. Please note we have a 60-day guarantee that states we will rewrite your resume if you do not receive new interview requests after using your resume for at least 60 days. We would also be happy to assist you with any revisions or questions. Please contact us at support@zipjob.com so our Customer Care team can assist you.
Very beneficial talking to a rep over the phone and following up with building my resume. The service provided really outline my true strengths and history of success
Had the pleasure of working with Daniel. He really put in the time to crafting a good resume - I recommend this service to any job seeker not skilled at writing a resume.
My writer truly cares about me and what I wanted in my resume. She was fantastic and thanks to zip job I'm getting closer getting the promotion I have been chasing after!
Rachel was absolutely fantastic! She was able to turn my military experience, training and jobs into something that I could never have done in my own! Hands down the best I could have hoped for!
Answer: Hi Phil, Thank you for your service! As an Army Mom, I very much appreciate your commitment and service. My younger son did two tours in Afghanistan in three years with the Army. My older son continues to serve as an Army Reservist with deployments under his belt. Please keep in mind the VA has services available to assist with transition out. Also look at what your state has to offer for Veterans. You did not mention your work/professional vocation in your post. My advise, based on recent experience, is do not go with or trust Zipjob.
Answer: That's the same situation I was in. Just give them everything and let them figure out what to leave out, or combine, or highlight. My writer knew just what to do.
Hi,
We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.
Your support is highly valued!