business logo of Zinio

ZinioReviews 48

2.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zinio?
grey star
grey star
grey star
grey star
grey star

Zinio Reviews Summary

Zinio has a rating of 2.6 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Zinio ranks 11th among Magazines sites.

service
7
value
7
returns
3
quality
6

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Mark P.
Unfollow Mark P.
Share Review
Report Review

SD card storage
December 23, 2023

It is puzzling why Zinio still refuses to support storing purchased magazines on an SD card instead of internal storage. That leaves the user running out of space on internal storage with two options: 1. Purchase a new device (tablet in my case) with bigger internal storage, or 2. Keep deleting downloaded magazines (which will prevent users from returning to previously read magazines easily).

Date of experience: December 23, 2023
California
2 reviews
0 helpful votes
Follow Asisa B.
Unfollow Asisa B.
Share Review
Report Review

Work perfectly
April 13, 2023

The information feed is filled with interesting news from household, scientific, economic and general. Accordingly, it attracted with its content and offers for subscription. I agreed and am completely satisfied with this choice. They work perfectly.

Date of experience: April 13, 2023
Australia
2 reviews
2 helpful votes
Follow Brett C.
Unfollow Brett C.
Share Review
Report Review

Was going to get friends a 12 month subs for Xmas. Did a test of mens health for me. Kept asking me to authenticate and pay via pay pay 2-3 times. Thought I was being scammed as cuticles me back to shop and pay again. Killed browner, cleared history and locked my pay pal and credit card. Seemed dodgy and so I have up. Will monitor my account to see if it hacked me.

Date of experience: November 5, 2022
Texas
1 review
4 helpful votes
Follow Rand K.
Unfollow Rand K.
Share Review
Report Review

I cannot access my magazines and getting help is pretty difficult from Zinio. I can log into the website but it won't allow me to view my magazines.

Date of experience: August 31, 2022
GB
1 review
2 helpful votes
Follow Dean W.
Unfollow Dean W.
Share Review
Report Review

Zinio is unwilling to provide a facility to store ones purchases on a micro SD card to save internal memory space on phone or tablet. Zinio have been contacted regarding this issue but simply refuse to include it in their app. Pocketmags does so why can't Zinio?

Date of experience: August 2, 2022
California
1 review
3 helpful votes
Follow Pat B.
Unfollow Pat B.
Share Review
Report Review

Zinio is SO bad
May 1, 2022

Reading offline seems to never work. The site says to click on a pop-up - darned if I could find;. A good job of hiding wherever Customer Support may be. They really need to rethink the poor customer experience.
I'm looking for a different service.
Thanks,
Pat

Date of experience: May 1, 2022
Spain
5 reviews
2 helpful votes
Follow Miguel O.
Unfollow Miguel O.
Share Review
Report Review

I think that all people today have to be modern and keep up with the tendency of digitalization. I am pretty tired of buying paper magazines, because there are lots of such ones in my house and I don't know where to throw them. So, I have decided to search for some services where I could subscribe on particular magazines which I like the most. I chose this company because it seemed to me that it has lenty of various magazines on all tastes. So, I did it and nowadays I got rid of paper magazines. I just enter this website and read everything I need. It's super convenient.

Date of experience: February 16, 2022
New York
1 review
9 helpful votes
Follow alana d.
Unfollow alana d.
Share Review
Report Review

This company has auto renewals on subscriptions with no notifications. If you try and call they direct you to their website and instruct you to link to help. Help does not go anywhere. If you press live chat it says no one available. No where on site can you cancel a subscription.

Date of experience: December 31, 2021
California
2 reviews
10 helpful votes
Follow Terry G.
Unfollow Terry G.
Share Review
Report Review

For years, I have been subscribing to craft magazines, such as Bead & Button, Beadwork, Interweave Crochet. Two weeks ago, I went to Zinio's website and signed into my account. Much to my consternation, I found my Library is empty, my record of Subscriptions and Purchases is empty, and my archives are empty.

I have tried approximately 5 times to contact this site via email, chat, and telephone. The telephone numbers do NOT connect to a human. There is one number that only allows you to leave a message with your name, phone number, problem, etc. Zinio is supposed to get back to me.

I have NOT received any responses to my emails, chats, or from the message I left, which was on 7/14/2021.

Needless to say, I now do NOT have access to any of my back issues, I do NOT have access to my current subscription. I feel pretty frustrated right now.

Date of experience: July 16, 2021
New Zealand
1 review
4 helpful votes
Follow Neal A.
Unfollow Neal A.
Share Review
Report Review

I have tried repeatedly to read my magazine The NZ Property Investor online through this site, Zinio. It is almost impossible to get access to the library and actually read my magazine. I have been given online support from zinio and a password which does not work. The app is very difficult to use as it does not give me instant access to the library and I just cannot get access to the library through my account. Not intuitive at all. And poor overall level of service. Cannot see how this site continues to succeed.

Date of experience: October 29, 2020
Texas
1 review
4 helpful votes
Follow Alpha H.
Unfollow Alpha H.
Share Review
Report Review

I ordered back issue of BHG May 2020 around the 1st week of June... to this date of July 3 2020 have not received the merchandise... this is poor customer service.

Date of experience: July 3, 2020
California
1 review
1 helpful vote
Follow Lyle H.
Unfollow Lyle H.
Share Review
Report Review

Zino has been offering "free" issues of some magazines lately (2 or 3 issues). What they don't tell you, or hide it well, is that as soon as they deliver the last of the "free issues" they auto renew on your credit card. No notice, no nothing. Fortunately my credit card company declined the charge. There response was that if I did not want the auto renew to turn it off. Really! Also, the charged much more that the current price shown on their site. In this case $69.99 instead of $99.99.

Date of experience: April 2, 2020
Georgia
1 review
6 helpful votes
Follow Kayleen J.
Unfollow Kayleen J.
Share Review
Report Review

No Refunds
December 17, 2019

Beware of using this site. They do not offer refunds and the site is not labeled clearly. I do not recommend using Zinio.

Date of experience: December 17, 2019
Spain
1 review
0 helpful votes
Follow Joan V.
Unfollow Joan V.
Share Review
Report Review

Works very well
October 22, 2019

Works better than all other magazines viewers I am using and the support works quick. Super application!

Date of experience: October 22, 2019
Spain
1 review
0 helpful votes
Follow Alexandra B.
Unfollow Alexandra B.
Share Review
Report Review

Great app to read a magazine on a long trip or at the beach with offline reading option and a night reading mode.

Date of experience: October 22, 2019
California
1 review
0 helpful votes
Follow Sharon S.
Unfollow Sharon S.
Share Review
Report Review

Reading Simplified
October 14, 2019

Great app for easy access to my magazines on my iphone and ipad. My library of magazines is sorted by title and by date, so it's easy to find what I want to read.

Date of experience: October 14, 2019
Spain
3 reviews
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

One of my fave apps. I'm subscribed to several magazines since several years ago and everytime I need to check a back issue is ridiculously convenient to just download it in my iPad or phone, especially since they redesigned the app. Highly recommended.

Date of experience: October 11, 2019
Spain
1 review
0 helpful votes
Follow Sofia Y.
Unfollow Sofia Y.
Share Review
Report Review

Mobile optimized
September 27, 2019

Finally someone has optimised magazine content for mobile. I was tired of zooming in/out magazine PDFs!

Date of experience: September 27, 2019
Spain
2 reviews
0 helpful votes
Follow Javier I.
Unfollow Javier I.
Share Review
Report Review

La mejor App de revistas
September 25, 2019

La mejor App de lectura, con un portfolio inmejorable.
Experiencia de lectura excelente, con diferentes features como fuente, modo texto, modo noche. Puedes compartir los artĂ­culos y estar siempre actualizado desde el comedor de casa.

Date of experience: September 25, 2019
Spain
1 review
0 helpful votes
Follow hiromi h.
Unfollow hiromi h.
Share Review
Report Review

Rich lineup of magazines
September 19, 2019

I subscribed the tile of Vogue from each country.
Thanks for this servie, I can enjoy reading timely and widely.

Date of experience: September 19, 2019

From the business

Read the articles of all your favourite magazines at Zinio.com - Get Access to more than 6000 magazines just in one click