• Zinio

Overview

Zinio has a rating of 3.52 stars from 73 reviews, indicating that most customers are generally satisfied with their purchases. Zinio ranks 6th among Magazines sites.

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Zinio?
Top Positive Review

“Work perfectly”

Asisa B.
4/13/23

The information feed is filled with interesting news from household, scientific, economic and general. Accordingly, it attracted with its content and offers for subscription. I agreed and am completely satisfied with this choice. They work perfectly.

Top Critical Review

“Payment system seemed like a scam”

Brett C.
11/5/22

Was going to get friends a 12 month subs for Xmas. Did a test of mens health for me. Kept asking me to authenticate and pay via pay pay 2-3 times. Thought I was being scammed as cuticles me back to shop and pay again. Killed browner, cleared history and locked my pay pal and credit card. Seemed dodgy and so I have up. Will monitor my account to see if it hacked me.

Reviews (73)

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Timeframe

Other

Thumbnail of user miguelo78
5 reviews
2 helpful votes
February 16th, 2022

I think that all people today have to be modern and keep up with the tendency of digitalization. I am pretty tired of buying paper magazines, because there are lots of such ones in my house and I don't know where to throw them. So, I have decided to search for some services where I could subscribe on particular magazines which I like the most. I chose this company because it seemed to me that it has lenty of various magazines on all tastes. So, I did it and nowadays I got rid of paper magazines. I just enter this website and read everything I need. It's super convenient.

Thumbnail of user davidf1068
3 reviews
0 helpful votes
October 11th, 2019

One of my fave apps. I'm subscribed to several magazines since several years ago and everytime I need to check a back issue is ridiculously convenient to just download it in my iPad or phone, especially since they redesigned the app. Highly recommended.

Thumbnail of user aleixs
1 review
0 helpful votes
August 21st, 2019

Hands down the best when it comes to digital magazines. Used Zinio app for several years now, it works well. Customer support is prompt and helpful.

Thumbnail of user m.prezgot
1 review
0 helpful votes
December 23rd, 2023

It is puzzling why Zinio still refuses to support storing purchased magazines on an SD card instead of internal storage. That leaves the user running out of space on internal storage with two options: 1. Purchase a new device (tablet in my case) with bigger internal storage, or 2. Keep deleting downloaded magazines (which will prevent users from returning to previously read magazines easily).

Service
Value
Quality
Thumbnail of user joanv45
1 review
0 helpful votes
October 22nd, 2019

Works better than all other magazines viewers I am using and the support works quick. Super application!

Thumbnail of user theresam271
1 review
0 helpful votes
September 18th, 2019

Good app to have all my magazines together what is really useful nowadays being that busy as I can read my favorites everywhere and at anytime

Thumbnail of user vanessad100
1 review
0 helpful votes
August 19th, 2019

I like this app. It is easy to navigate and read articles. However, I wish that the next time there is a major update that they automate the re-download of magazines. No fun doing one at a time sharing articles would also be a nice feature.

Thumbnail of user patb708
1 review
3 helpful votes
May 1st, 2022

Reading offline seems to never work. The site says to click on a pop-up - darned if I could find;. A good job of hiding wherever Customer Support may be. They really need to rethink the poor customer experience.
I'm looking for a different service.
Thanks,
Pat

Service
Value
Quality
Thumbnail of user lyleh31
1 review
1 helpful vote
April 2nd, 2020

Zino has been offering "free" issues of some magazines lately (2 or 3 issues). What they don't tell you, or hide it well, is that as soon as they deliver the last of the "free issues" they auto renew on your credit card. No notice, no nothing. Fortunately my credit card company declined the charge. There response was that if I did not want the auto renew to turn it off. Really! Also, the charged much more that the current price shown on their site. In this case $69.99 instead of $99.99.

Thumbnail of user hiromih
1 review
0 helpful votes
September 19th, 2019

I subscribed the tile of Vogue from each country.
Thanks for this servie, I can enjoy reading timely and widely.

Thumbnail of user brendam132
6 reviews
2 helpful votes
February 25th, 2017

Google Music is an online music store and has a world collection of every genre I can think of. Im not a musician but they certainly have met all my music needs. Prices are average to high. But I can easily find what Im looking for and I have a subscription that gives me full access to listen to anything without buying it and play anything there over and over. Costs $10.61 per month, thats with tax. If you try it you will love the simplicity and ease of use they offer.

Thumbnail of user deanw279
1 review
2 helpful votes
August 2nd, 2022

Zinio is unwilling to provide a facility to store ones purchases on a micro SD card to save internal memory space on phone or tablet. Zinio have been contacted regarding this issue but simply refuse to include it in their app. Pocketmags does so why can't Zinio?

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Value
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Thumbnail of user asisab
2 reviews
0 helpful votes
April 13th, 2023

The information feed is filled with interesting news from household, scientific, economic and general. Accordingly, it attracted with its content and offers for subscription. I agreed and am completely satisfied with this choice. They work perfectly.

Service
Value
Shipping
Thumbnail of user pamelap208
1 review
0 helpful votes
September 12th, 2019

Una de mis aplicaciones favoritas. Te permite leer las revistas con comodidad y facilidad. Recientemente tuve problemas para ingresar con mi contraseña, y el soporte técnico fue muy rápido y eficaz. Definitivamente es una aplicación obligada para los que gustan de la lectura.

Thumbnail of user pedrom106
1 review
0 helpful votes
August 12th, 2019

Just as good as the paper editions. Great clarity and design. My subscriptions are delivered directly to my iPad

Thumbnail of user nyliar1
1 review
0 helpful votes
August 30th, 2019

All of my favorite magazines are here! The app is user friendly and magazines are delivered on time! Love it!

Thumbnail of user chloes51
1 review
0 helpful votes
September 4th, 2019

Great selection of magazines and best reading experience out there. Love the article view on mobile.

Thumbnail of user randk5
1 review
4 helpful votes
August 31st, 2022

I cannot access my magazines and getting help is pretty difficult from Zinio. I can log into the website but it won't allow me to view my magazines.

Thumbnail of user alicias136
1 review
0 helpful votes
August 26th, 2019

Love the app. Great reading experience and easy to find your way around! I always read my magazines there

Thumbnail of user terryg425
2 reviews
10 helpful votes
July 16th, 2021

For years, I have been subscribing to craft magazines, such as Bead & Button, Beadwork, Interweave Crochet. Two weeks ago, I went to Zinio's website and signed into my account. Much to my consternation, I found my Library is empty, my record of Subscriptions and Purchases is empty, and my archives are empty.

I have tried approximately 5 times to contact this site via email, chat, and telephone. The telephone numbers do NOT connect to a human. There is one number that only allows you to leave a message with your name, phone number, problem, etc. Zinio is supposed to get back to me.

I have NOT received any responses to my emails, chats, or from the message I left, which was on 7/14/2021.

Needless to say, I now do NOT have access to any of my back issues, I do NOT have access to my current subscription. I feel pretty frustrated right now.

Thumbnail of user sofiay2
1 review
0 helpful votes
September 27th, 2019

Finally someone has optimised magazine content for mobile. I was tired of zooming in/out magazine PDFs!

Thumbnail of user alanad41
1 review
7 helpful votes
December 31st, 2021

This company has auto renewals on subscriptions with no notifications. If you try and call they direct you to their website and instruct you to link to help. Help does not go anywhere. If you press live chat it says no one available. No where on site can you cancel a subscription.

Tip for consumers:
Move on to another site.

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Thumbnail of user giog9
1 review
0 helpful votes
August 23rd, 2019

An excellent way to read your magazines under the same app... I read all my comics and travel magazines there! Via the app you can also download the magazines and read them offline which is perfect when your on an annoying and long flight... very recommended

Thumbnail of user neala33
1 review
4 helpful votes
October 29th, 2020

I have tried repeatedly to read my magazine The NZ Property Investor online through this site, Zinio. It is almost impossible to get access to the library and actually read my magazine. I have been given online support from zinio and a password which does not work. The app is very difficult to use as it does not give me instant access to the library and I just cannot get access to the library through my account. Not intuitive at all. And poor overall level of service. Cannot see how this site continues to succeed.

Thumbnail of user ernestt33
1 review
0 helpful votes
September 4th, 2019

This site and apps are a great way to enjoy magazines without having to waste paper or going through the fuss of having to track them down in the newsstands. The magazines look the same, the text option eases reading and the links make it easy to viist sites mentioned in them.

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Company Representative

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Customer S.
Senior Customer Service
Typically does not respond to reviews
ZINIO is the world’s first and largest digital newsstand, giving you access to magazine content from the best publishers across the globe. For over a decade, ZINIO has delivered over half a billion digital issues in over 200 countries.

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