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Review of Zingermans

Zingermans reviews

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1 review
Tel: 734.436.2006
service@zingermans.com

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melanier33
11 reviews
6 helpful votes
10/4/16

I am horrified that the one company that has glowing accolades for their customer service would respond this way when I had to request a refund for an item that ended up HAVING WORMS IN IT!!! This was the Turkish Delight candy, $40. When I called i was cheerfully given a "store credit" of $40, but when I went to use it on a $39 item, was told that I WOULD NEED TO PAY THE $11 shipping!! Excuuse me?? After I found WORMS in your product!!! I am frankly flabbergasted!!

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