Zebashoes

The shoes are made in China and shipped from China. I ordered what was supposed to be 4EE but the shoes I received were marked Extra Wide which is usually 2EE and shoes I received were too narrow. I have been buying 4EE size for all of my young 75 YO life. Disappointing since the step in rubber back thing does work. I also bought socks which were also too small and of not good quality.
But the reason I am writing this review is the return process. I contacted them for a return told the why I was return it. They sent me a return address only, so I returned them on my own nickel although the size was misrepresented. Next thing I would have expected is the refund upon arrival. However, when the shoes arrived I had to again tell them why I returned them? I'm glad they did not ask me to do it on one foot. They finally said OK we will give you a refund. This should have been a normal return but they made me feel like they did me a favor. I wonder what would have happened if I had said I just did not like them?