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ZazzleReviews 12,537

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Nebraska
1 review
0 helpful votes
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Great experience
April 12, 2025

Easy to complete the order I wanted and arrived exactly as ordered

Date of experience: April 2, 2025
Ohio
1 review
0 helpful votes
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I had to order fast and had to have quick delivery. I was able to create an invitation from one of your templates and it was quick and easy.

Date of experience: April 2, 2025
Colorado
1 review
0 helpful votes
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Stunning
April 12, 2025

Easy site so many options absolutely love! Will use again!

Date of experience: April 2, 2025
New Jersey
1 review
0 helpful votes
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Love it!
April 12, 2025

I love how super easy it was to input my design and that zazzle offers the etching and solid options. I haven't seen any other stamp company offer that. I find that the prices are also more affordable than other companies. And, it arrived earlier than I expected. I'm very satisfied with my purchase!

Date of experience: April 2, 2025
Pennsylvania
1 review
0 helpful votes
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Invitations
April 12, 2025

It was easy and fast! I didn't have any issues with this purchase!

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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I
April 12, 2025

I did not like the quality of the bookmarks. The advertisement was deceptive

Date of experience: April 2, 2025
Texas
1 review
0 helpful votes
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Great fun
April 12, 2025

Love creating with Zazzle! My business cards are awesome! And the printing and delivery is so
Quick!

Date of experience: April 2, 2025
Pennsylvania
1 review
0 helpful votes
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Superb quality and speedy service
April 12, 2025

One week after designing on our computer to delivery. WOW! And we were completely satisfied with the quality and packaging.
This is the second time we have used Zazzle and will use them again.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Simple and Easy
April 12, 2025

Process was easy from start to finish and shipping was fast.

Date of experience: April 2, 2025
Illinois
1 review
0 helpful votes
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The invitation looks adorable!
April 12, 2025

The invitation looks great and it arrived on time. It looked like it did in the book

Date of experience: March 29, 2025
Virginia
1 review
0 helpful votes
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Great choices and turn around
April 12, 2025

Had a great experience and even ordered more! Thank you very much!

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Super fast and cute!
April 12, 2025

I ordered t-shirts in infant, womens and mens sizes. They all arrived quickly. Good quality. Great price. Easy ordering

Date of experience: April 2, 2025
Mississippi
1 review
0 helpful votes
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It is a beautiful t-shirt!
It came very quickly. I love the fabric because of its softness yet durability

Date of experience: April 2, 2025
New Jersey
2 reviews
0 helpful votes
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Great buttons
April 12, 2025

I was looking for some Ukraine/Canada buttons or banners and I found Zazzle! The buttons I ordered are exactly what I wanted. Not too big, beautiful accurate coloring. I love them. And they arrived so quickly!

Date of experience: April 2, 2025
New Hampshire
1 review
0 helpful votes
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Ties look great
April 12, 2025

I received my ties in a timely fashion and they look wonderful.

Date of experience: April 2, 2025
North Carolina
1 review
0 helpful votes
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Great products
April 12, 2025

I used zazzle to create custom invitations. It was incredibly easy but i'd advice to look very closely to the designs as there will be small watermarks you may not notice.

Date of experience: March 28, 2025
Illinois
1 review
0 helpful votes
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Great T-Shirt!
April 12, 2025

Ordering was easy! The t-shirt I ordered is very nice and I like it a lot. I ordered an XL but it fits like a large. The design is wonderful and I would highly recommend getting the shirt!

Date of experience: April 2, 2025
North Carolina
1 review
0 helpful votes
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Dull
April 12, 2025

The cards were a little dull compared to what I seen on the website.

Date of experience: April 2, 2025
Pennsylvania
1 review
0 helpful votes
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It's a shirt
April 12, 2025

I gave them images. That put them on the shirt simple, as that? I wish I'd thought a little more before. I sent them, but that's not their fault. It's mine the next time it will be a little better.

Date of experience: April 2, 2025
Pennsylvania
1 review
0 helpful votes
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Not what I expected
April 12, 2025

Not what I expected for 60.00 not a happy customer will never order again didn't know I was paying for cardboard

Date of experience: April 2, 2025
Zazzle S. Zazzle Rep
7 months ago

Hi Diana,

I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan