Zazzle has a rating of 4.5 stars from 11,427 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
Love the outcome of the products I ordered. Prices are also good
Zazzle was so easy to use and the Invites are so adorable. Delivery was really quick too.
The baby invitations were stunning. I received them in just a few days after I ordered them!
Ordering went well but not all of the product looked the same
I ordered special fabric and received it promptly. Very happy with it.
Loved how nice the product was and the time I received it
Card looks good. Will be a funny anniversary card for my husband
Very nice sign, reasonable price and came to my house very quickly.
They were more beautiful that the pictures could show. The color and material were top not h
It was a good and fun quality card, my friend loved it.
Very happy with the product and speed of delivery.
I am very happy with the beautiful cards I purchased💕
Easy to use. Quick. Just had to pay $$$ to get them delivered on time... poor planning on our part!
The invites don't look at all like I thought they would but I don't have the time to change them
Hi Stacey,
We are very sorry to hear you were unhappy with your invitations! We've just reached out to you directly to offer some resolutions and we look forward to your response!
Thank you,
Ryan
Not a fan of the quality of the item I received. The tie is just too thick. Regret buying it
Hello Matthew,
I am so sorry to hear you were not satisfied with the quality of your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Craig
I bought a gift for a friend. Product was great and it arrived a week early!
It was very easy to use the site and place my order. I would definitely order from the site again!
It was easy to edit my selections as far as the text. Was shipped quickly; and I love the products.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Tammy,
We are very sorry to hear of the issues encountered, this definitely isn't what we like to hear! I am glad to see that you have been assisted with a full refund! Should you need anything else, please reach out to us at social@zazzle.com!
Thank you,
Ryan