Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
I ordered reserved seat cards for an in memory of two members of our family that are no longer with us. We are planning a vow renewal for our 20th anniversary in a couple years and decided to go ahead with them now and I couldn't be happier!
My postcards came out beautiful and arrived promptly
My daughters birthday invitations came out beautiful.
I was able to find a cute card and edit it and add text to my pleasing. It made getting all the information I wanted on there very easy!
The invitations turned out beautifully and were exactly as pictured. Super fast turn around time. Very happy with my experience and purchase.
I was a little worried at first when I placed my order but I absolutely loved them they came out clear and crisp. All high-quality materials event the envelopes.
Loved that there were so many different options and I was easily able to customize everything!
I missed a deadline to order a banner locally through an IG account. I was able to order one via Zazzle on short notice and it got to me in time! I ordered it on a Saturday and pay the two day shipping rate for it to get here by Wednesday. My son's graduation was Saturday. I was more then pleased with the way it came out! Absolutely LOVED IT!
Fa'afetai Lava (Thanks so much) Zazzle!
Fast shipping, product as described. Overall the design software is not user friendly but the outcome was worth it.
The whole process was fast, easy, stress and worry free.
Overall good that's it……….,,.,,………………,,,,,,,,,…………... C…………..
The quality and design of this product was perfect for my baby shower invites. Everything arrived on time and it was worth the expedited shipping! Can't gush about these beautiful cards enough - will be back for the catering signage!
Easy to use site. The price was right and I received the items on time. Thank you.
The customizing of the cards was relatively easy to make, and they came out very nicely. The quality of the cards is also gorgeous and excellent. Also, I like how there is a varied selection of cards.
So happy I found Zazzle! Was planning on trying to do my daughter graduation announcements on my own but she was not to keen on my design. So I went online to see if there where any free templates and came across Zazzle's website. They were half the price of other sites that cost a small fortune and so easy to use. It only coast me a bit more than doing on my own. But I had a happy daughter. Will look to use them again. My daughter's announcements are beautiful!
My boyfriend loved the quality of the cards! Very nice
Such an easy website to create invitations for what I felt was last minute on my end! I was able to have my invitations made and in the mail to guest within 7 days! My guests have received their graduation invites and are so impressed when I've told them I made them myself online and have given them the referral to the website. I'll definitely use the services again in the future. I would have loved to play more with designs but I had to get them out quick. So happy with the end results!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.