Zazzle has a rating of 4.5 stars from 11,426 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
I received the mug in great condition as expected. It was completely intact. The item was what I expected exactly.
I was no happy with the condition of the invitations when they arrived. The corners of the invitations were bend and some crushed
I ordered a plain blue facemask and received a comical mask with a bright red on it! I can't return it, and don't plan on wearing it.
The card was excellent and well written. It was done with class and respect for the person and the title she had earned.
The gift I ordered arrived on time and I was pleased with the quality of the item - it was custom and personalized - the beautifully done.
First time ordering but not the last. I had a little trouble with the site but it was because I was unfamiliar with it. The delivery was very prompt.
Very easy to order and work with the template. They arrived on time with the expedited shipping and I am very pleased with the outcome.
I have used zazzle several times and I have never had a bad experience, always on time and always exactly as I ordered
I was able to choose my design and personalize it to my liking. Ordering the quantities I needed was a breeze and my order was shipped quickly.
I love the vow renewal invitations & programs that I ordered. I received them before the promised time & the quality is amazing.
Great! I enjoyed it, was fun to customize my invite and was fun to track my order, it also came earlier then expected
I like the experience I was able to design what I wanted and to order it and see it in person, thank you!
Zazzle's website was easy to navigate. Quickly found the photo i wanted. The check out was easy. Then quickly received my photo.
Easy to customize and create thank you cards. Great options and loved that you could customize everything and add photos.
It was easy to choose the cards that I wanted. The delivery was great and the cards were exactly what I expected.
I had a very good experience my package was delivered on time and was delivered on expected delivery date no late delivery and good quality
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
We're truly sorry to hear of the negative experience you've had with us, and we would like to help.
Unfortunately we are unable to locate the order with the information provided. If you are still in need of assistance, please send an email to social@zazzle.com and we would be happy to help!
Thank you,
Elena