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Zazzle

Overview

Zazzle has a rating of 4.5 stars from 11,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.

This company responds to reviews on average within 4 days
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How would you rate Zazzle?
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Colorado
1 review
0 helpful votes
Follow Doreen G.
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Looked for party invites for daughter, disliked that the titles indicate a gender preference. But the designs were good.

Date of experience: December 20, 2022
Georgia
1 review
0 helpful votes
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Great!
May 1, 2022

Wonderful; my item was perfect! I would recommend Zazzle to all my friends. The item shipped quicker than expected.

Date of experience: May 1, 2022
California
1 review
0 helpful votes
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Emoji Love
July 18, 2022

I ordered personalized Bitmoji postcards with envelopes and received them so quickly and easily. They are darling and inexpensive.

Date of experience: July 18, 2022
California
1 review
0 helpful votes
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Fast Service
August 4, 2023

I received my T-shirt 4 days after I placed my order. This was way before the estimated delivery date.

Date of experience: August 4, 2023
Alabama
1 review
0 helpful votes
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Perfect
September 11, 2022

The pins I ordered were delivered on time and looked exactly how the proof had shown. They were perfect.

Date of experience: September 11, 2022
Maryland
1 review
0 helpful votes
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Postcards
May 2, 2022

I placed my order to send postcards on National Postcard Day. I received them early and loved their postcards.

Date of experience: May 2, 2022
Alabama
1 review
0 helpful votes
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Orange labels
November 29, 2022

I found the company looking for a way to make designer stickers online. Easy to use. Stickers look great.

Date of experience: November 29, 2022
Florida
2 reviews
0 helpful votes
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Custom Mouse pad
August 17, 2022

It was great fast delivery and great quality, love the color and daughter is very happy with her gift.

Date of experience: August 17, 2022
Texas
1 review
0 helpful votes
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Beautiful Birthday Invites
October 3, 2022

I had fun selecting and formatting invitations for my son's second birthday. They just arrived and they look beautiful!

Date of experience: October 3, 2022
Connecticut
1 review
0 helpful votes
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Perfect
August 17, 2022

Fast service and great quality! The product is well made and I am pleased with the purchase. Thank you!

Date of experience: August 17, 2022
North Carolina
1 review
0 helpful votes
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AMAZING!
June 24, 2022

I ordered wedding invitations and they are gorgeous! Very vibrant colors and everything is crystal clear! I love them!

Date of experience: June 24, 2022
Illinois
1 review
0 helpful votes
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They look great
July 3, 2022

Fast shipping and the invites look great, I got a sign and I would definitely order from there again!

Date of experience: July 3, 2022
Wisconsin
2 reviews
0 helpful votes
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Excellent product
November 21, 2022

Just as described. Just wish it would arrive a little quicker...otherwise, would order again. Nicely packaged and well printed.

Date of experience: November 21, 2022
New Jersey
3 reviews
2 helpful votes
Follow Dianne W.
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I HAVE NEVER WRITTEN A CUSTOMER REVIEW BEFORE but they deserve every word I say. I would give them a negative star if I could. The key fob/keychain I paid almost $5 for, was nothing more than a "smiley button". I don't know what else to call it but it's the kind you get free at fairs. Or politicians give you to wear to say who you like. The only thing missing was the pin on the back. It is the cheapest thing I've ever purchased in my life! I am usually pretty savvy when it comes to online purchases but they really duped me with this one. To say it was HORRIBLE is an understatement. The picture did NOT look like the product (you don't see the shiny-ness of it. I tried to show a picture but couldn't download it... how convenient for them) and the description has no real detail so that you know what you're really getting. If you did, you wouldn't take if for free! To add insult to injury, their shipping charges were more than the product when this item was so light it could have been put in a letter envelope and shipped for the cost of 2 stamps. And I was fool enough to pay for express shipping. So an item worth less than $1 sot me $15. I almost threw it out because I felt embarrased to give it to my son and wish I had because, although he didn't want to hurt my feelings, his face said it all and I told him he didn't have to use it and I heard a sigh of relief. I have never had a worse purchasing experience in my entire 62 years! I can't say about their other stuff but the fact that they can sell such cheap stuff for $5 plus exhorbitant shipping fees says to me to do yourself a favor and STAY AWAY!

Date of experience: December 27, 2014
Zazzle S. Zazzle Rep
over a year old

Hi Dianne. Thank you for providing your feedback regarding your recent order. Our CS team sent you an e-mail. Please feel free to reply to that e-mail if you have any further questions or concerns. Thanks!

Delaware
1 review
0 helpful votes
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Very pleased with our order!
April 5, 2024

Easy to design, lots of choices and suggestions. Delivered very quickly. Paper quality was better than expected.

Date of experience: March 26, 2024
Arizona
1 review
3 helpful votes
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I was looking for a college graduation announcement for my son. He wanted the colors to reflect his school colors of blue and gold. I found the perfect one on Zazzle. Although the site was a little more difficult to maneuver than what I was used to (shutterfly is easier) I was able to create the perfect elegant blue and gold announcement. The price was affordable, but I did pay over $30 in shipping because I wanted to ensure I received them in a timely manner. They were delivered on 4/30. A few days after the order and in plenty of time for mailing. Unfortunately, when I opened the package, not only were the announcements not elegant blue, the edges and corners showed wear and parts were peeling away. And the color was eggplant purple grey. I took pictures and immediately contacted them via email (I called initially but the wait time was 25 minutes). It has now been over a week and I am still waiting for replacement announcements that they promised to work on replacing right away. My son graduates in two days. Zazzle has provided a few email updates on the replacement, but they were not in a timely manner, and usually only in response to more than one request from me. I did expect a more prompt reply and action, since I indicated more than once that the graduation is taking place May 11. So now I will be receiving graduation announcements that I hope are the right color, but either way they will not be received to family and friends before his graduation. It's a huge disappointment, poor communication and a poor product. If you do decide to order a product from them, make sure to spend the extra money and get a quality paper. The standard paper doesn't cut it, looks cheap and on my order the corners were already peeling away from the back.

Date of experience: May 9, 2018
Zazzle S. Zazzle Rep
over a year old

Hello Melinda,

I am so sorry to hear about the issues you encountered with your graduation announcement. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.

I look forward to assisting you further!

Thank you,
Christine

Texas
1 review
0 helpful votes
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Great experience.
June 6, 2023

Fast and quick. The only negative was the quality was a little rough. Lines were not super even but it does the job.

Date of experience: June 6, 2023
Michigan
1 review
0 helpful votes
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Great quality and delivery speed. I especially appreciate the variety of designs and sizes, and the editing functions available to customize my item.

Date of experience: June 11, 2022
Maine
1 review
0 helpful votes
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Personalized pin
June 25, 2022

The site was easy to use and the order arrived in a timely fashion. The pin is beautiful and just what I wanted.

Date of experience: June 25, 2022
Texas
3 reviews
0 helpful votes
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One Very Happy Customer!
September 4, 2022

I received my order and was extremely happy with the product and the quality! Not to mention the quick delivery time! Thank you!

Date of experience: September 4, 2022