Zazzle has a rating of 4.5 stars from 11,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
Looked for party invites for daughter, disliked that the titles indicate a gender preference. But the designs were good.
Wonderful; my item was perfect! I would recommend Zazzle to all my friends. The item shipped quicker than expected.
I ordered personalized Bitmoji postcards with envelopes and received them so quickly and easily. They are darling and inexpensive.
I received my T-shirt 4 days after I placed my order. This was way before the estimated delivery date.
I placed my order to send postcards on National Postcard Day. I received them early and loved their postcards.
I found the company looking for a way to make designer stickers online. Easy to use. Stickers look great.
It was great fast delivery and great quality, love the color and daughter is very happy with her gift.
I had fun selecting and formatting invitations for my son's second birthday. They just arrived and they look beautiful!
Fast service and great quality! The product is well made and I am pleased with the purchase. Thank you!
I ordered wedding invitations and they are gorgeous! Very vibrant colors and everything is crystal clear! I love them!
Fast shipping and the invites look great, I got a sign and I would definitely order from there again!
Just as described. Just wish it would arrive a little quicker...otherwise, would order again. Nicely packaged and well printed.
I HAVE NEVER WRITTEN A CUSTOMER REVIEW BEFORE but they deserve every word I say. I would give them a negative star if I could. The key fob/keychain I paid almost $5 for, was nothing more than a "smiley button". I don't know what else to call it but it's the kind you get free at fairs. Or politicians give you to wear to say who you like. The only thing missing was the pin on the back. It is the cheapest thing I've ever purchased in my life! I am usually pretty savvy when it comes to online purchases but they really duped me with this one. To say it was HORRIBLE is an understatement. The picture did NOT look like the product (you don't see the shiny-ness of it. I tried to show a picture but couldn't download it... how convenient for them) and the description has no real detail so that you know what you're really getting. If you did, you wouldn't take if for free! To add insult to injury, their shipping charges were more than the product when this item was so light it could have been put in a letter envelope and shipped for the cost of 2 stamps. And I was fool enough to pay for express shipping. So an item worth less than $1 sot me $15. I almost threw it out because I felt embarrased to give it to my son and wish I had because, although he didn't want to hurt my feelings, his face said it all and I told him he didn't have to use it and I heard a sigh of relief. I have never had a worse purchasing experience in my entire 62 years! I can't say about their other stuff but the fact that they can sell such cheap stuff for $5 plus exhorbitant shipping fees says to me to do yourself a favor and STAY AWAY!
Easy to design, lots of choices and suggestions. Delivered very quickly. Paper quality was better than expected.
I was looking for a college graduation announcement for my son. He wanted the colors to reflect his school colors of blue and gold. I found the perfect one on Zazzle. Although the site was a little more difficult to maneuver than what I was used to (shutterfly is easier) I was able to create the perfect elegant blue and gold announcement. The price was affordable, but I did pay over $30 in shipping because I wanted to ensure I received them in a timely manner. They were delivered on 4/30. A few days after the order and in plenty of time for mailing. Unfortunately, when I opened the package, not only were the announcements not elegant blue, the edges and corners showed wear and parts were peeling away. And the color was eggplant purple grey. I took pictures and immediately contacted them via email (I called initially but the wait time was 25 minutes). It has now been over a week and I am still waiting for replacement announcements that they promised to work on replacing right away. My son graduates in two days. Zazzle has provided a few email updates on the replacement, but they were not in a timely manner, and usually only in response to more than one request from me. I did expect a more prompt reply and action, since I indicated more than once that the graduation is taking place May 11. So now I will be receiving graduation announcements that I hope are the right color, but either way they will not be received to family and friends before his graduation. It's a huge disappointment, poor communication and a poor product. If you do decide to order a product from them, make sure to spend the extra money and get a quality paper. The standard paper doesn't cut it, looks cheap and on my order the corners were already peeling away from the back.
Hello Melinda,
I am so sorry to hear about the issues you encountered with your graduation announcement. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine
Fast and quick. The only negative was the quality was a little rough. Lines were not super even but it does the job.
Great quality and delivery speed. I especially appreciate the variety of designs and sizes, and the editing functions available to customize my item.
The site was easy to use and the order arrived in a timely fashion. The pin is beautiful and just what I wanted.
I received my order and was extremely happy with the product and the quality! Not to mention the quick delivery time! Thank you!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Dianne. Thank you for providing your feedback regarding your recent order. Our CS team sent you an e-mail. Please feel free to reply to that e-mail if you have any further questions or concerns. Thanks!