Zazzle has a rating of 4.5 stars from 11,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
I'm sooooo glad I got Ivan to speak with! He was superrr friendly and helpful and even a step ahead of me in making sure my order was taken care of!
I made our daughters graduation invites with Zazzle and they came quickly and were perfect. Great quality and I loved the many options.
My order was custom, but it still came fast. This is my first order with Zazzle but I'll use them again. Very happy!
I have to say; I loved the experience of shopping on this website! It was fun creating the perfect stuff for this occasion.
The invitations are beautiful and perfect for my event. They are excellent quality and were here well before the scheduled delivery. Thank you!
I was very happy with my purchase and customer service. I had a bit of a delay in receiving but was rectified quickly.
The artist was very accommodating to some changes on the design and very responsive. I received the invitations within a week! Thank you!
We ordered wedding invitations and needed a quick turnaround. We found the site was easy to use and our invitations came on time
I just joined the membership and already I can tell the difference and added value. Very good! Postcards also got here right away.
Ordered Halloween open house invitations. Easy to use designs and edits for personalizing were easy as well. Will use again for future needs.
I am very pleased with the tags. They are the perfect size for their intended purpose. They arrived in a very timely manner.
The cards are beautiful by themselves, but it's the personalization that makes them so special and meaningful. And the speedy delivery was great!
Order # **************190 (placed on 11/11/14) is still totally screwed up. No one seems to be interested in responding to my inquiries or emails. Half my order was originally missing. Half of what was received was broken. I contacted Zazzle and they said they would reprocess the missing items and replace the broken ones. I was assured my items would be delivered in plenty of time for Christmas. Today I received, not just the replacement for the broken item, but a reship of what I originally received. I am STILL missing the other half of my order. When I called, I spoke to a girl who insisted it was delivered, asked me who my "normal UPS guy" was (seriously? Does ANYone have one of those in a residential area?), suggested an alternate address to ship to (because I have two homes in the area and just bounce between locations for fun, apparently), and refused to connect me to a supervisor. She has promised my missing items by the 24th which is cutting it close and requiring me to go out of my way to pick it up ON CHRISTMAS EVE if it even delivers on time. If it does not, I will want a refund of my money. If it does, it will not stop me from NEVER ORDERING FROM THIS COMPANY AGAIN! This is the first thing I ordered for Christmas and the one I STILL HAVEN'T RECEIVED and it's been FORTY ONE DAYS since my order was placed.
I ordered some headbands and wrist bands for my granddaughters! They came back in about a week. The girls loved them!
Order badges for our kids and teachers for our homeschool group and they came and fast and look so clean.
The creation, approval, and shipment process were simple and easy to use. We love our new teacher badges!
I am not a member but it was okay. It could have felt a little smoother. It felt like I wasn't in a safe environment buying.
Logo was a little off center and some cards were damaged. Other than that, great cards. Crisp and sharp details and colors
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi. We apologize for the issues you had with your order. In reviewing your account, it does show all items have been delivered to you. We will have our CS team follow up with you via e-mail. Thank you.