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Zazzle

Overview

Zazzle has a rating of 4.5 stars from 11,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.

This company responds to reviews on average within 4 days
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How would you rate Zazzle?
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Texas
2 reviews
0 helpful votes
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TOO MUCH SPAM
August 18, 2022

I unsubscribed because you are literally flooding my inbox. Thank you for the product, but please don't contact me again. I'll call you.

Date of experience: August 18, 2022
California
1 review
0 helpful votes
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Baby shower games
August 20, 2022

Everything was done beautifully and delivered in time, but I never found the answer sheets for the two quizzes! Thank goodness for googpe!

Date of experience: August 20, 2022
GB
1 review
0 helpful votes
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Got to checkout to find that it's £8.00 to ship a 2.5cm sticker set of 20. This is ludicrous and arguably daylight robbery.

Date of experience: August 30, 2023
Zazzle S. Zazzle Rep
over a year old

Hi Devin,

I'm really sorry to hear about the shipping prices for our stickers. Please kindly send an email to social@zazzle.com, so that we may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Illinois
1 review
0 helpful votes
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Works great!
May 7, 2024

Love this custom stamp I ordered for my wedding! Used these to stamp matchbooks that we used as our favors.

Date of experience: April 23, 2024
Washington
1 review
0 helpful votes
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Great overall experience
July 15, 2024

The website had many options to choose from and was easy to navigate.

Date of experience: July 5, 2024
Alabama
1 review
0 helpful votes
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Not for me
December 25, 2023

I've tried a few times with this website. It's not for me I need a local person. Made for people that don't want to talk to other people.

Date of experience: December 2, 2023
South Carolina
1 review
0 helpful votes
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Keep coming back!
April 7, 2024

I love working with Zazzle and have never been disappointed in any of my orders. They always come quickly too!

Date of experience: April 7, 2024
Colorado
1 review
0 helpful votes
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Great job!
August 3, 2022

I ordered without a minute to spare and they delivered early! So happy with the card I chose and at a good price. Thank you! You are Awesome!

Date of experience: August 3, 2022
Texas
1 review
1 helpful vote
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Site is very easy to navigate! I like the discount the more you order but wish you could combine it with other offers like you can on shutterfly

Date of experience: April 27, 2018
California
1 review
0 helpful votes
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Super easy!
September 13, 2023

It was super easy to use! The shirt looked great as-is, but I decided to add a little something to it and it came out exactly as expected!

Date of experience: September 13, 2023
California
1 review
0 helpful votes
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Invitations are beautiful!
August 8, 2022

I was pleased with my product! I loved the options that zazzle has. My order got to me very quickly! I will use them again in the future!

Date of experience: August 8, 2022
Pennsylvania
1 review
0 helpful votes
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Zazzle is a wonderful way to get postcards for things that are hard to find. Postcards are a dying past-time and I love the large variety of options!

Date of experience: October 23, 2014
New York
2 reviews
0 helpful votes
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GREAT Service
April 14, 2018

Had some questionswith using your app and we're OLDE, Oskar helped us greatly. We'll be using you again!

Date of experience: April 14, 2018
Missouri
1 review
0 helpful votes
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Was user friendly
December 28, 2023

Didn't like that I had to pay for the shipping cost for each item; or that it wasn't free shipping after you spent a certain amount of money.

Date of experience: December 28, 2023
Washington
1 review
0 helpful votes
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Wedding invitations
June 4, 2022

Awesome experience! Ordered our save the dates, shower invitations and wedding invitations, all great!

Date of experience: June 4, 2022
North Carolina
1 review
0 helpful votes
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Perfect Labels
January 9, 2024

The website was very user friendly in creating my labels. The look perfect. I highly recommend Zazzle for custom labels.
Delivery was as expected.

Date of experience: January 9, 2024
Georgia
1 review
0 helpful votes
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Beautiful Baby Shower Welcome Sign
June 28, 2024

The sign was received just as ordered. It is for an upcoming baby shower. My client LOVES IT!

Date of experience: June 18, 2024
California
1 review
0 helpful votes
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I ordered business cards and other promotional things for my portfolio show for school coming up in the middle of September. I ordered early so I can not be stressed out about whether it will come or not. I ordered on the 17th of July. I received half of my first order almost immediately, but the business cards and other products related to my business card format have not arrived. It is now the 18th of August. I reached out via email. They told me that they had a production problem and that they will get my stuff out right away, no ETA. So I waited another week just to see. I have not had problems before with this company so I decided to give it the benefit of the doubt.

I emailed again saying that I need my stuff at least by August. I also wanted to get my first order to me so I can start on the next order that I need. I Don't want to buy something that says it will get to me in time but then ends up taking over a month to get to me. If i did this in my business, in any business really, I would be fired. They responded saying: "Although there is a delay, I fully expect your order to be with you well in advance of your needed time frame." I had asked for an ETA so I can know when to expect it. That was all they said. I was furious.

I waited another week or so. I decided to test them. I ordered the exact same cards in a different order to them. That order was shipped out a few days after I ordered it, even though half of that order is not being fulfilled either. What is the production hold-up then? I am needing my stuff. I am ready to say don't bother with the rest and go somewhere else after getting a refund. This has put a bad taste in my mouth. A business that runs like this, is not a good business. Do what is promised and ship it out in the time frame that you say you will. I am very disappointed and had added stress that was not needed.

Date of experience: August 18, 2017
Zazzle S. Zazzle Rep
over a year old

Hello Hannah,

I’m so sorry to hear about your delayed orders and overall experience. That is definitely not the kind of customer experience we strive for, and I would love the opportunity to make this right. I’ll be reaching out to you directly via email.

I look forward to assisting you further!

Thank you,
Tram

California
1 review
0 helpful votes
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Sweet 16
April 15, 2024

Invitations are of great quality, they came out beautiful and arrived sooner than expected! Thank you so much!

Date of experience: April 5, 2024
California
1 review
0 helpful votes
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Quick and prompt
April 5, 2024

Stickers came quickly and are of great quality that for the fast sing speedy service will order again from this vendor

Date of experience: April 5, 2024