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ZazzleReviews 3,672

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

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California
1 review
0 helpful votes
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Children's hoodies
December 23, 2025

I found a nice selection of motives appropriate for my grandchildren. I decided to order hoodies for them, but was disappointed that they did not offer the same color choices as the T-shirts. I ordered the more expensive print because it looked much more vibrant than the regular print, but was disappointed when I opened the package, because the print looks more like the regular one with more muted colors. I also expected the motive itself to be bigger. Ordering was easy and delivery quick. If it wasn't for the very limited color choices for the hoodies and the vibrancy of the print I would've given it five stars

Date of experience: December 13, 2025
California
1 review
0 helpful votes
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We are spending our holidays this year on the beach. As we live in the desert we wanted to find a special "Ocean Vibe" Christmas Card. We went right to Etsy and we were introduced to Zazzie. Beautiful selection and so easy to order. They had wonderful choices on paper, font, envelopes. Our order was delivered quickly, packaged so all was protected, and the colors, are so vibrant, all was perfect like we had ordered. I would recommend Zazzie to everyone and we will use them again. We are already getting positive feed back on our cards from family and friends. Thanks Zazzie!

Date of experience: December 12, 2025
Arizona
1 review
0 helpful votes
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Perfect for the christmas tree!
December 18, 2025

My son loves his new ornament! Great quality, fast shipping, and perfect print! Every year my kids get a new ornament that represents something they accomplished that year. This was the perfect ornament to represent mutton busting!

Date of experience: December 8, 2025
Indiana
1 review
0 helpful votes
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I love these cards!
December 18, 2025

We recently moved, and I wanted a beach card. These are great! They looked good online but are we're even better when they arrived.

Date of experience: December 8, 2025
Illinois
1 review
0 helpful votes
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Purchased ornament
December 18, 2025

I ordered an ornament and a few days later, it came in the mail. It was exactly how I pictured it and very good quality! Thank you!

Date of experience: December 8, 2025
Texas
1 review
0 helpful votes
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Paid for express shipping on custom Christmas cards, got no delay notification, no response from customer service, and now it's too late to send cards to friends and family. Extremely disappointing

Date of experience: December 5, 2025
North Carolina
1 review
0 helpful votes
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Christmas ornament
December 13, 2025

The ornament was beautiful it was exactly what I wanted it came very quickly and is very good quality would definitely recommend your company

Date of experience: December 3, 2025
New York
1 review
0 helpful votes
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Custom ornament
December 11, 2025

Loved that I was able to completely customize an ornament for my mom this Christmas! It is beautiful and exactly how I envisioned it! It was delivered so quick and without any damage

Date of experience: November 26, 2025
New Jersey
1 review
0 helpful votes
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Personalized hershey kisses
December 8, 2025

Beautiful exactly as I ask pretty and taste great! Paid extra for shipping and it was definitely on time before actually worth the money

Date of experience: November 28, 2025
Arizona
1 review
0 helpful votes
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Stickers
December 8, 2025

I've had two custom orders from zazzel now and both were amazing. I had a set of mugs made earlier this year and now two sets of stickers made. Both were amazing

Date of experience: November 28, 2025
Arkansas
1 review
0 helpful votes
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Great
December 1, 2025

The invitation I ordered looks wonderful! Great job, Zazzle!

Date of experience: November 21, 2025
Georgia
1 review
0 helpful votes
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Customized party supplies
November 25, 2025
Updated review

Happy with the unique party supplies and options provided to customize; easy to use tools to customize pictures and wording.
Was concerned about time for prep/shipment but arrived on time.

Date of experience: November 15, 2025

Customized party supplies
November 25, 2025
Previous review

Happy with the unique party supplies and options provided to customize; easy to use tools to customize pictures and wording.
Was concerned about time for prep/shipment but arrived on time.

Date of experience: November 15, 2025
California
1 review
0 helpful votes
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72nd Birthday Poster
November 24, 2025

The overall process was very simple. I chose the poster I wanted. I downloaded the picture I wanted to use and placed my order. I believe the price was reasonable and I received my merchandise within 1 week.

Date of experience: November 7, 2025
Louisiana
1 review
0 helpful votes
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I wanted to purchase the 1000 piece puzzle but the picture of my design would get chopped when I selected the 1000 piece option. I was not sure if it was a glitch in the system or not. I was not sure if my puzzle pictures would also be chopped or if it was only an issue with the website. I had to choose the 600 piece option for this reason.

Date of experience: November 14, 2025
West Virginia
1 review
0 helpful votes
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Easy and creative
November 24, 2025

The overall process was easy to design my card. This allowed me to be creative without being overwhelmed by options. The card was a birthday card for my dad. I blended AI modified images with your services to create a card that my father showed all his friends to.

Date of experience: November 14, 2025
Massachusetts
1 review
0 helpful votes
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Timely production and delivery
November 24, 2025

Cards came exactly as requested and are fabulous. We're very happy with the outcome. Quick turnaround time without any quality issues.

Date of experience: November 14, 2025
Puerto Rico
1 review
0 helpful votes
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Perfect
November 20, 2025

The cards were perfect and exactly what we were hoping for. I even had a concern about the legibility of the words but everything was crisp and clear. We well continue to reorder from here.

Date of experience: November 10, 2025
California
1 review
0 helpful votes
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Not happy with the order
November 20, 2025
Updated review

I probably won't use the cards as they do not look like the digital layout. The white font and colors are full and hard to read.

Date of experience: November 10, 2025

Not happy with the order
November 20, 2025
Previous review

I probably won't use the cards as they do not look like the digital layout. The white font and colors are full and hard to read.

Date of experience: November 10, 2025
Virginia
1 review
0 helpful votes
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I found my dream design
November 20, 2025

It was very easy to customize the card. Zazzle has some very cool detailed designs with various styles. I think there's something for everyone!

Date of experience: November 10, 2025
Massachusetts
1 review
0 helpful votes
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Quick Delivery and Great Product
November 20, 2025

I came across Zazzle through a Google search for magnetic name badges. Zazzle has many different shapes but I found one that looks great with our circular logo and allows us to add the first name in large text with the full name underneath. It was very easy to create the badges, we received a volume discount, and shipping was very fast. We received the badges before the estimated delivery date.

Date of experience: November 10, 2025