Zazzle

Do not order from Zazzle! First off is their misleading Groupon... If you have ordered from them before you know that they offer over 100,000 different styles of invites... So when a Groupon comes along in bold writing "110 5x7 invites for $44.99" you know this is a good deal... Then you read the very fine print that says you have 300 to choose from!... That's not the worse part... after you go to this list of restricted invites they are in categories... There are less than 30 different birthday invites to choose from! What a scam... No one wants this group of outdated invites to begin with!
The email customer service takes DAYS to get back to you! Hello year 2014... The phone customer service is a joke... Don't try and use a coupon code ( that is on their website)... most likely it won't work with your order..

Be very careful to do simple math before you check out. On two separate occasions I use their promotional code to get 40 to 50% off and various purchases. Problem is once I reached the check out stage I realize that in most cases they were only giving me about 15% to 20% off. When I emailed the company about this, they emailed me back stating they were sorry I had an issue with my return! That wasn't even my issue and neither time did they address that proper discount had not been given. I even called to complain and was left on hold for over 20 minutes without anyone picking the phone up. This company is a sham and a joke! Don't waster your money!

I received a custom photo plaque. Both text and photo were crooked. When I requested it to be corrected, Zazzle support claimed I was requesting an "alteration." Their customer support is a joke and they even suggested that I should send back the defective item (a personalized item with a picture of my husband and I... what would they even do with that?).

I fully get the initial human error. I do not understand why they chose to handle THEIR error in this way. Disappointed and will not shop there again.

The user interface for uploading and cropping images to put on the shirt felt very intuitive, and then the delivery was even faster than expected which was appreciated.
The texture and appearance of the print on said shirt is pleasing.

I ordered graduation invitation cards using Zazzle's custom design process. It was easy to use, and the cards turned out beautifully. Later, I found out unexpectedly that I needed to order additional cards. Zazzle's customer support hero, Kathy, truly was a hero. She was very friendly and provided me with excellent service. She was able to patiently walk me through the steps I needed to take in order to receive the best savings available. Thank you so much, Kathy, for your wonderful service!

I was pleased with the prompt delivery but 2 things I was not happy about. 1. I misspelled a common word. I am so used to spellchecker that I did not go back and fix it. My bad. I sent them out anyway because of a time constraint.
2. Some of the backs of the invitations look like you were running out of ink.

Customized the Elmo invitation for our sons first birthday. They arrived FASTER than my estimated arrival window, and the quality is exactly what you pay for. The colors are vibrant, the print is clear, and the card stock is durable so we can keep an invite forever to look back.

Ordering was simple and they had the best options of all the sites we checked out. There were a few customizable features that were annoying, but it was technical stuff- like not being able to move the photo around. The overall cost and quality were great! I truly love our invitations.