Zazzle

I have been waiting since last Thursdays for someone to contact me about a charge on my credit card and I have never purchased anything from you all. Talked to an Aryana in your customer service department. Gave her all info and she said someone would be in touch with me within 24 hrs. No one in touch. I have sent Aryana a couple of emails and no reply back. We are no
T talking peanuts... we are talking $69.89.
It appears according to other reviews zazzle is quick to take your money, but slow to give it back. Buyer Beware!

I am glad that I did not read the other reviews. Everybody is so upset and frustrated with not getting their orders. Mine came in 3 days- I guess because it was a poster and not a personalized item. Regardless, I love the poster. It actually looks better in reality than on the website. I will order from them again.

I ordered a red and gold mask for my daughter's prom. We received a redish brown and green mask, which won't work with her dress. Now it's too late to try ordering a replacement and I can't get a refund because it was personalized with her initials. How can you send something I didn't order and not give a refund?

One of my mother's final wishes before passing was to not have a large funeral or even a public obituary. I wanted to honor her wishes but also to let distant and close friends/relatives know that she had passed. I started looking for different options and nothing seemed to fit; Zazzle's death announcements were the perfect solution. Options for the announcements could be customized, photo uploaded, even personal wording could be added. I was also able to purchase customized return labels and foil labels at the same time. The final announcements and labels arrived on time, excellent paper/printing quality, no errors, and were a beautiful tribute to my mother. She would have loved the final result because they were so like her: classic, elegant, and understated.

Thank you, Zazzle.

Product was painfully late.

Paid for 6-8 days, package arrived today. An entire week after the 8th day mark. Not to mention, the delivery itself took a few days after manufacturing.

The product itself is not bad.
Printing is a little warped from what you see in the browser customization-- but is satisfactory.
However, when delivered, it appeared poorly handled as it was filthy. Covered in lint. Had to be cleaned.

Overall, a not bad product-- but filthy, pricey, and delivered late. Not worth the money.

Emailed customer service-- they were polite but ultimately unhelpful, providing no solution.

Highly suggest avoiding this site.

Sometimes when you order something printed, it doesn't arrive *exactly* the way it looked on your screen - not the case here! The printing is great quality, it looks great, and I received the item in just about a week. No problems, everything went great!

I was able to create a lawn sign and additional banner to my liking. I got the wording I wanted along with the pictures for my sons graduation. They both came out as designed, great picture quality, and good material to sustain outdoor weather.

I ordered some onesies on Zazzle let my parents know my husband and I are expecting. The estimated arrival date was 12/13-12/19. It is 12/20 and the status is still "making". I contacted customer service and they were no help at all. I am beyond disappointed and heartbroken. What was supposed to be a joyous announcement for my family is now going to be a scramble to come up with a plan b. I plan on returning/cancelling the order if I don't receive it by Christmas. Such a shame, I have ordered from Zazzle before, but can't say I am too excited to put my trust into them again.

Over the past 5 years, I have ordered custom-made calendars, note cards, postage stamps and ornaments from Zazzle. Never once have I been disappointed in the quality of the product! Today, when I tried to get a Authorized Return Number to ship back an ornament that I apparently mis-designed myself (the text didn't show up; only the photo), the customer service representative worked diligently to help me. Not only did she "accept" my "return" of the ornament (she advised me to not bother to ship it back), she got applied discounts to my new order (after reviewing the design to make sure I hadn't made the same mistake again) so I could get it in time for Christmas and pay only a little more than my original order. Zazzle really means their "100% happy guarantee"! Yes, I had to wait a long time to get through, but this is an incredibly busy time of year - not their fault.