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I ordered some onesies on Zazzle let my parents know my husband and I are expecting. The estimated arrival date was 12/13-12/19. It is 12/20 and the status is still "making". I contacted customer service and they were no help at all. I am beyond disappointed and heartbroken. What was supposed to be a joyous announcement for my family is now going to be a scramble to come up with a plan b. I plan on returning/cancelling the order if I don't receive it by Christmas. Such a shame, I have ordered from Zazzle before, but can't say I am too excited to put my trust into them again.
Andrea J.'s review of Zazzle earned a Very Helpful vote
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Hello Andrea,
I am so sorry to hear you haven't received your order yet. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. We will be reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine