Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Zazzle had the perfect card for what I needed, very few changes and exact artwork that I'd hoped for.
Had five t-shirts printed of my own digital paintings and they came in less than a week. Fantastic!
I'm proud to display and hand the business cards I purchased to clients. I'll be reordering!
Great service πππππππππππππππππππππππππππππππππππππ
Easy to customize a sign for my nieces Bridal Shower! Professional printed arrived on time and in excellent condition. Was the extra special touch I needed for this beautiful day.
Wonderful cards from this person! I would order again. Beautiful cards & fast delivery!
I was shopping for my daughters bridal shower invitations. There were lots of choice's. The invitations were delivered quickly and they looked great! We were even able to put her QR code on it for easy reference to her registry! I would definitely order from them again!
Great job. Cards were beautiful colors and came exactly as pictured
Fast shipment just what I ordered the quality was very professional great color
Zazzle made it easy to navigate and personalize our invitations as well as match (or close to it) the wedding invitations.
Always satisfied with Zazzle products, service and efficiency!
The ordering and delivery process was easy! I will definitely be ordering again.
Navigating the site was easy. There were several options to choose from that would suit the needs for our wedding invitations. Editing was user friendly. We received them much quicker than expected.
Ordered senior graduation invitations and the personalization, cost and timing were perfect!
Shipped sooner than expected, good quality product. Will definitely use them again
I ordered a two-sided sign. It arrived in a timely manner and was exactly what I expected.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.