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Zap2it
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zap2it.com
Canada
1 review
29 helpful votes
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Zap2it redesign sucks
January 29, 2018

Why on worth would they spend $ on developers to change something that isn't broke? The display is worse and functionality has been removed - e.g. can no longer view favorites; 3 hour view now instead of better 6 hour view; can't view what's on single channel... etc I'm sure there's other functions removed but don't have time to list. Somebody needs to be fired for this.

Date of experience: January 29, 2018
Michigan
3 reviews
8 helpful votes
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Slow
October 18, 2018

It loads very slowly. There are basically three views --- "all channels," your preferred channels (or another channel subset like sports) --- and "my shows." But it always opens in "all channels." If I could get it to always open in one of the other two views, the slowness would be somewhat more tolerable.

Date of experience: October 17, 2018
Pennsylvania
1 review
5 helpful votes
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Use TV Guide App!
February 23, 2019

Still has the same glitches, despite the fact that they claim they are working on them. This may be free but it is awful. I would like to click on the channel and see the line up for the day! I got tired of waiting! TV Guide App is the very best!.

Date of experience: February 23, 2019
Michigan
3 reviews
2 helpful votes
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Is this site the project of a high school programming class? There is so much wrong with it I don't know where to start. It never comes back to how you set it, time is always off unless you go in and tell it what time it is, missing half the local channels.

All I want is to be able to select the channels I want to see, and see them at the right time, and retain some basic preferences - like "starred" (which it won't go back to after refreshing the page - and it dumps your starred list regularly anyway).

It used to be considerably better - the only reason I use it is because TV guide has even less of my local channels listed. You almost have to work at making a web site this bad.

Date of experience: April 2, 2019
New Jersey
22 reviews
88 helpful votes
Follow L V.
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And Zap2It seems to have FIXED it again.
March 3, 2022
Updated review

In the past, I praised Zap2It. Then when the new (and hated) version came out, I slammed them, and rightly so. It featured an awful, glitchy 3-hour grid and most of it didn't work most of the time. Well, credit must be given where credit is due. I came across Zap2It again recently, and what a surprise. All the things I (and so many others) despised about it seem to have been done away with. The 6-hour grid I liked is back, ALL of my cable company's channels are back, and they're correct and up to date. No fancy, cutesy features that make no sense, but replaced by settings that work. Dare I hope that Zap2It will stay this way? Don't know. Stay tuned.

Date of experience: March 3, 2022

And they've screwed it up again.
January 4, 2018
Previous review

A few years back, Zap2It decided to go with a new "bells-and-whistles" TV grid that was positively awful. After tons of complaints, they went back to the previous format, which was great. Guess what -- they're going "bells-and-whistles" again and it's awful. I can't log into it, can't open a new account, can't do anything with it. It is, as other posters are saying, awful.

Date of experience: January 4, 2018
Wisconsin
1 review
15 helpful votes
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The old zap2it was excellent the way it was. I could list the channels in any order I wanted. I could adjust the grid display hours.It's ugly and is not at all user friendly.

If I were you, ZAP2IT development team, I would stop letting your kids play programmer on your site.

Good alternatives are Titan TV, then TV Passport.

You blew it big time Zap2it team. Back to school for you.
Big Al

Date of experience: February 26, 2018
California
1 review
11 helpful votes
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April First But I Won't Be A Fool
April 1, 2018
Updated review

Tried out zap2it this morning. Still a fustercluck of useless 2-hour grids. Nothing you click on gives you what zap2it used to give. You'll miss everything on TV trying to find out what's on TV. Speaking of which, there's a site called onTVtonight, it's kind of the good Zap2it with many primitive flaws -- for example, it gives 6-hour grids with descriptions, you can set it to only show your favorite channels, but there doesn't seem to be any way to find out what's on tomorrow. Hence the name, i guess. Too many words, sorry, but I promised to check back on 4/1 and I did and zap2it is still dead. RIP. Good luck, Gunther.

Date of experience: April 1, 2018

Ruined.
March 10, 2018
Previous review

Completely ruined. Useless. Nothing but clickbait and you can't click on anything. Ruined beyond repair. Anybody paying for ads on this site is an idiot who hasn't even looked at it. Zap2it no longer does anything it was meant to do. This is what happens when people who never watch TV design things for TV, like your DVR system, which has the "record all episodes" function yet refuses to record something it already recorded in its existence. "Why would you want to record it twice?" Why would you want to keep me from recording it twice? I'll check back in on Zap2it, a site I've been using for years and years, on April 1st, but 90 days is all I'm going to give them to correct this.

Date of experience: March 10, 2018
California
1 review
5 helpful votes
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Helpless... literally
February 27, 2018

They're customer service is of no help. Any email is met with a form reply promising to look into the problem and get back to you. The "upgrade" (AHAHAHAAAAAAA!) locked me out of my account. I tried to create a new one and couldn't. I send replies to their limp responses like "liar", "no you won't", etc which elicits...? Yep. The exact same form reply.

Date of experience: February 27, 2018
Washington
1 review
4 helpful votes
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Completely unnecessary changes. The old sight was friendly to all devices and most ages (of technological knowledge). The new sight is self-limiting and requires a new sign in every single time it is visited. EVERY SINGLE TIME. Come on - a simple "stay logged on" or "remember me" or something... jaysus H... WHY do the techies have to keep messing with GOOD things. HOW many CONSUMER complaints did you actually get that "inspired" these changes?

Date of experience: November 14, 2018
Illinois
2 reviews
4 helpful votes
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It immediately refreshes page after you hit antenna broadcast to WRONG time zone. Try correcting time zone and it refreshes to CABLE channels rather than over the air antenna tv. Really sucks big time useless..

Date of experience: March 21, 2018
New Mexico
1 review
33 helpful votes
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What possesses "smarter than you" people to think they can make something that is already great better? I only wish Zap2It was a paid subscriber service so I could at least remove my subscription fee. I hope all advertisers listen to users and run from Zap2It and their owner. Thanks for nothing. Try Titan TV folks.

Date of experience: January 4, 2018
Illinois
2 reviews
16 helpful votes
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Yesterday it was great; today it is awful. I will be looking for a new tv listings site. No summary at the listing. Did not recognize my "favorites/starred" from earlier. Time period per line is too short. Number of listings vertically is too few. Page down key is now worthless. Double vertical scroll bars are awkward.

Date of experience: October 25, 2017
Canada
1 review
29 helpful votes
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I Give Up
January 3, 2018

Every once in awhile zap2it seems to ramp up its efforts to alienate all of their users. I've stuck it out through the many problems, including my entire account seemingly disappearing a few times, forcing me to start a new account using the same email I always have. And it has happened again: Another new site change and overhaul and redesign which means both accounts that I had are now gone. So congratulations zap2it. You've wanted me gone for a long time and you've now finally done it. Why don't you just shut down instead of making it so frustrating for users that they choose to give up? It would be more effective if you just packed it in.

Date of experience: January 3, 2018
Oregon
1 review
37 helpful votes
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Why? Its dreadful now.
January 6, 2018

It was the best! It wasnt broken. They tossed it. Why not give us a choice...
Old or new? Seeking alternative, of course. Shame on designers. You should be
Embarrassed by your new site. Come to the light.

Date of experience: January 6, 2018
Canada
1 review
30 helpful votes
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New Grid is Awful
January 9, 2018

Why change what worked.
- You have to keep changing back to Favourite (star) channels
- Can't highlight my favourite shows on the grid
- On the old grid I could arrange channels in a preferred order
- liked seeing 5 hours at a glance

I have been using Zap2it for years. Loved it. Do not find this new grid very user friendly and very slow. Please let us go back to the old grid. I will be looking for something else
Also there is no where to change my email address. The one in my login has not been in existence for some time.

Date of experience: January 9, 2018
Kentucky
1 review
1 helpful vote
Follow Patsy F.
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I use this site daily and I love it. Today. There is no sign in, no name, no channel numbers. No company that you use, such as Direct TV. What is going on?
Also, the feedback doesn't work. Please advise!

Patsy

Date of experience: December 12, 2014
Florida
1 review
0 helpful votes
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Why are some/most of the movie descriptions like jokes or like someone trying to be witty or funny?
Movie descriptions should be an easy to understand synopsis.

Date of experience: July 22, 2018
Texas
1 review
12 helpful votes
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IT IS NOW JUNK!
July 22, 2015

Zap2it.com was changed a while back and became unusable. I found the Yahoo version which was how Zap2it used to be. The only problem that I encountered was that the HD channel numbers would revert to SD when I saved my preferences. I bit the bullet and penciled in the HD channel numbers on my printout that I would do for a week. That worked for over a year. Enter a week ago. When I called 'print' the software seemed to cycle but then went back to the grid. I tried this several times, even went back the next day, some result. Now for the big joke on me. I went to 'help' and was advise to '*******@zap2it.com, wow what results. I received a canned reply saying how important I was blah blah. The problem is still there and I have not gotten anything back from Zap2it.

Date of experience: July 22, 2015
Texas
1 review
1 helpful vote
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The Zap2it I've been using for a while has gone completely useless, but I find that the version available through the Albuquerque Journal works okay, at least for now.

Date of experience: July 4, 2018
North Carolina
1 review
1 helpful vote
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Lets you view only your favorite channels. Shows entire day of any channel. Lets you search all listings. What more is there?

Date of experience: May 6, 2020

Overview

Zap2it has a rating of 1.5 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Zap2it ranks 334th among TV Shows sites.

service
3
value
2
quality
3