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ZAFUL

How would you rate ZAFUL?
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California
1 review
0 helpful votes
Follow Lovely J.
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Awesome Experience!
January 18, 2017

Got 2 choker sweaters and a lace-up sweater. Great quality for their prices and they look just like their pictures! They came when expected and I knew where my packages were. Customer service was awesome. The products were nicely and compactly packaged. They're thick, soft, well-made, and comfortable! Love them!

Date of experience: January 18, 2017
Italy
1 review
0 helpful votes
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I have always been afraid to shop at online stores. Size goes wrong, quality is bad, or taxable. But I decided to give Zaful a try, very attractive prices and very beautiful pieces. After the first purchase I fell in love and I am already a frequent customer. Every day I check the news in the app and look for coupon discount opportunity. The store deserves much recognition.

Date of experience: November 11, 2019
Wisconsin
1 review
2 helpful votes
Follow Kassidy C.
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I order most of my swimwear from Zaful because of the value. I love the materials, styles and patterns. Their vast options are so so cute! The sizing can be a little iffy, but it's usually worth it if even just the top or the bottom will work for me because of the low prices. The bottoms are definitely cheeky, so if you're not into that sort of thing then Zaful might not be for you, but I say - if you got it, flaunt it! I would suggest to size up on most occasions. It's a learning curve, but once you find what works for you, it's great! This was my real experience with this company.

Date of experience: March 31, 2019
Serbia
1 review
0 helpful votes
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I have ordered three different articles, all three of them were perfect. This company is constantly improving, definitely wort to check it out! Keep up the good work! You can see the quality of the clothes in attachments where i sent photos.

Date of experience: November 10, 2017
Illinois
1 review
0 helpful votes
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Zaful has a wide variety of clothes and swimsuits. You really need to do your research on the reviews for sizing and how the clothes will actually look, but the reviews are very helpful for sizing. I've ordered some clothes that were the wrong size or not as I expected them to look but the customer service department has been very helpful with all my orders. They have either offered to send me new products or refund my account, and has told me to donate the products that did not fit. I look forward to ordering from Zaful again.

Date of experience: April 24, 2019
GB
1 review
0 helpful votes
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Loved it, super impressed with the quality of the garment. Lovely material and really cute on, you can dress it up for a night out dancing or dinner - very cute and a staple in any wardrobe:)

One thing to consider - it was a little loose at the bottom, so I recommend ordering a size smaller - but overall, very happy!

Date of experience: March 11, 2019
Nevada
1 review
0 helpful votes
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Amazing quality!
October 31, 2019

I have been using Zaful for many years now and will continue to use it for a long time. Everything on their site is inexpensive and good quality for the amount your paying also. Fittings are always right on my body. I have also bought some pieces out of the men's section for my boyfriend and he loved them! I highly recommend this site if your looking for trendy bathing suits! :)

Date of experience: October 26, 2019
Spain
1 review
0 helpful votes
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I have to say that I'm that kind of woman who hates shopping clothes. My sister recommended me to try zaful.com and I encouraged myself to buy the dress for the Christmas dinner organized my company. The size chart is perfect, so you can choose correctly according to your measurements, so there are no surprises. I chose that black dress and I ended up quite happy with the purchase, I felt great, the dress was very comfortable and very cheap!
The order arrived earlier than expected, so I give zaful.com 10/10.

Date of experience: April 3, 2019
Australia
2 reviews
0 helpful votes
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My shopping experience with ZAFUL was absolutely amazing. They gave great information about each product, had a good amount of reviews in order to see what the item is going to be like, had a detailed sizing chart and had an easily accessible website and app. The customer service was brilliant and I was able to track my package right to my door. Very good quality products once they arrived. No complaints.

Date of experience: April 16, 2020
Canada
1 review
0 helpful votes
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Overall, I had an amazing experience ordering with Zaful! Their website was easy to manage and navigate. I could find pieces I loved thanks to the wide variety of bathing suits they offer. The order did take longer than expected, but I was able to track my order on the app (which you can also do by logging into your account on their website). I would only suggest ordering about a month before you need the products to ensure it will arrive on time. Finally, the products are super good quality and looks exactly like the pictures on the website. Overall thus was a good order and I do suggest at you order from this website.

Date of experience: April 7, 2020
Italy
2 reviews
2 helpful votes
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I have been ordered a few times from Zaful and I have to say I was very pleased. I ordered two pairs of shoes: one sandal and one heel and they still are very resistant. Quality is not perfect but pretty handy for everyday use. I really suggest you to buy from them, just bear in mind that the delivery time might be long.

Date of experience: September 3, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Cat,
We appreciate that you took the time to write a review.

Our customer service is always available to help customers to solve any issues.

If you have any further question, please feel free to contact us.

We would like to help you solve at any time.
Best Regards,
ZAFUL Customer Service

Hong Kong
1 review
1 helpful vote
Follow Kate P.
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Ever since I've tried Zaful swimwear products. I just fell in love everything about it. Personally I like the size, designs and the quality of every item... never fails me!

Shipping matter? Most of the time I got all my orders on time. But I had at least two times delayed experienced. Although it was a holidays season. I can't complain that much. But when I had that experienced, I automatically contacted the Zaful team thru Facebook Messenger and it was very convenient and you'll get replies quickly from the Zaful Team.

Date of experience: January 19, 2020
South Africa
1 review
1 helpful vote
Follow Tharwah S.
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I am a new buyer on zaful and I am extremely happy with with the service they provided. Not only did my order arrive within 10 days to South Africa the quality was amazing and true to size as well. This is a site I would definitely recommend to others as their prices are really affordable as well. I can't wait to place more orders with them in the future. Keep up the great work :)

Date of experience: December 10, 2018
California
1 review
0 helpful votes
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I bought two dresses from Zaful that I found on Pinterest. Delivery was a little slow since it came from China. Ordered on May 26, delivered on June 8. The dresses were cheap (less than $20) and the quality seems decent for the price. However, the dresses are little short (and I am only 5'4") and the color was different than advertised. Also online the dress had a piece of fabric with a button to secure the rolled sleeve, but the dress I received did not have this. Still cute enough for the price.

Date of experience: June 27, 2017
Charlie F. ZAFUL Rep
over a year old

Dear Nicole,

We are sorry that we could not meet your expectations.

We do provide very accurate product descriptions on all of our product pages.

We have reviewed your complaint and sent you a solution via our Support Center. Please reply to us there.

Best regards,

Zaful Customer Support

KR
1 review
0 helpful votes
Follow MinJu I.
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I have bought very cute bikinis in this website with good quality all the time. And when there was a delivery problem, the customers service center tried to give me the best option to solve it. Like giving me a discount coupons and some cash I can use them in the website. I also felt they care about my feelings too. I have used many online websites for shopping and I can say ZAFUL is the one of the best.

Date of experience: June 21, 2019
Brazil
1 review
0 helpful votes
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I bought from Zaful twice, the first time on vacation... so it took several months to get to my house. Zaful, however, was not the only one to blame... they did their part in two weeks and the Brazilian post office took another 4 months to do so. The clothes resemble popular brands like H & M... I honestly think sometimes they are even better. In the bikini section, they have... so beautiful, well-designed and good pieces... I like all the pieces I got, but the bikinis are something else!
The second time I made a purchase... I noticed that they have reward points for internal evaluation, among other experiences on the site that I really like. This second time it took 3 weeks to get here. I really want to keep buying from Zaful, to love your designs... The pants I bought are the most praised I've ever had.

+1
Date of experience: January 7, 2019
Brazil
2 reviews
5 helpful votes
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I have already made several purchases on the Zaful site and have never regretted any of them. The pieces are of excellent quality, just like on the website. Good fabrics, well stitched and the size matches the information on the site. Surely my best online shopping experience. Clothes for any occasion or season. The store sends the products in a very short time, which means I do not have to wait too long.

Date of experience: October 24, 2018
Argentina
2 reviews
0 helpful votes
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Fancy
August 13, 2019

Hello my name is Brenda, i have purchased an underwear body in Zaful last month (22/06/19) i must say it do took some time until i received it in my house, but it is understandable as i live in argentina and things must pass through a really long process until getting into the country, but finally is here. I love this product is exactly as in the photo, really soft, fits well, true to size, and comfortable. I can't be more happy about my decision. Apart from all it has really small details as if it was handmade really fancy product i love it.

Date of experience: August 9, 2019
California
1 review
4 helpful votes
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Worth every dollar!
January 21, 2020

I have bought multiple times from ZAFUL and I have never been let down. Very affordable clothes with very nice selections. Nice material & order even arrives before guaranteed time! Items always run true to size and I'm more than happy with every single one of my purchases. I strongly recommend looking through ZAFUL and trying it out. I love being able to tell other how cheap my clothes is when they ask where I got it from.

Date of experience: January 16, 2020
New Mexico
2 reviews
1 helpful vote
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The line of active wear available at Zaful is staggering. Featuring an unique approach to shape and fit, this line appeals to a wide demographic. The colors and design are creative and fun! Not just fashion for the super wealthy, Zaful allows one to have fun with their wardrobe without over spending. I look forward to shopping and buying there in the future.

Date of experience: February 6, 2020

Overview

ZAFUL has a rating of 3.4 stars from 5,972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZAFUL most frequently mention customer service, good quality and bathing suits. ZAFUL ranks 5th among Discount Clothing sites.

service
870
value
865
shipping
879
returns
483
quality
867
+1071