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The company has established a strong reputation for offering a diverse selection of high-quality international products, with customers frequently praising the prompt shipping and meticulous packaging that ensures items arrive undamaged. Customer service is highlighted as a significant strength, with many reviews noting effective communication and proactive support in resolving issues. However, some customers express concerns regarding order fulfillment delays and difficulties in reaching customer support. Overall, the sentiment is largely positive, reflecting satisfaction with product quality and service, while indicating room for improvement in response times and accessibility of support.
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I placed my first order with them. Since then I get all this weird emails from them and this last one is very disturbing. It tells me that I got my package a few days ago (which I have not, and per FedExp tracking it will be delivered sometime tomorrow) and to call them. With all the spams and fraud going on I am not sure if I will ever use this site again cos I am not comfortable getting all this weird notifications. It is too bad because they do have some really nice hard to find products. But in today's crazy world and news of hacking etc. I rather be safe than sorry. Just hope that my first order actually shows up.:-(
I'm a first-time buyer and totally thrilled. Found instantly what I was looking for, and the ordering process was clear and straight forward.
Wrong or incomplete English baking directions
Did not receive emails to reset password
I placed my order on a Friday night and my order arrived on Wednesday morning. I am very pleased, I will be ordering more from you.
I'm do glad I was able to order the tea through you
I had a very good communication while the order was in processed to be shipped. The packaging was outstanding. However, the time frame of the order was not satisfactory at all. Will I order again "YES"
But I suggest to upgrade the delivery time.
I made two orders to Yummy Bazaar, the first was problem free, they sent me expired Gnocchi in the second order, after contacting them sending pictures of the four packages of expired product they offered me a onetime remedy of a certificate for their cost. If I used this certificate I would have to pay shipping charges I believe it is their responsibility to replace the unusable product they sent me or refund my money.
I was able to find egg spaghetti for the first time
Product arrived quickly easy to order No issues. Not really sure why I need more characters
Would definitely buy from here again. My items were packaged well and came safely and quickly. Also came with a bonus cookie, which was nice!
Authentic products and speedy delivery, very pleased with the service.
Order was delivered quickly and was accurate. Nice!
Found what I was looking for! Great service and price. I receded my order within days.
Was easy to navigate the site and items shipped promptly.
Not overly impressed, since the snacks were just one month away from being expired. Bummed. Would've liked a fresher batch.
I received the Maina Pandoro as a gift to sample. My family has always enjoyed eating Italian panettone for the holidays.
My wife and I enjoyed the Pandoro cake. Delicious flavor and texture!
Clear online purchase, less clear online delivery, super helpful customer service via phone
I ordered 20 jars of Crastan Effervescent for a small Italian deli I manage. Out of 20 jars nine had damaged seals. Two of those nine jars had the lids open. I contacted Yummy and got the classic run around for two and a half weeks saying they'll review this until the decision came back that they did not sell me the jars of Crastan because 3 of the jars had price labels. I labeled those before I realized the problem with the seals. They closed my case and have not returned my messages since. I'm enclosing the photo I sent them of six jars which they said was not distinguishable. Flying under the radar as I never received a formal receipt from them so keep your emails!
Answer: One package delivered with no problems. Second package not delivered (haven't had delivery problems during the pandemic). Originally agreed to provide a [coutesy] refund and then inexplicably refused a couple of weeks later. Super shady.
Awesome Food, Great Value, Free Shipping over $69!