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The company has established a strong reputation for offering a diverse selection of high-quality international products, with customers frequently praising the prompt shipping and meticulous packaging that ensures items arrive undamaged. Customer service is highlighted as a significant strength, with many reviews noting effective communication and proactive support in resolving issues. However, some customers express concerns regarding order fulfillment delays and difficulties in reaching customer support. Overall, the sentiment is largely positive, reflecting satisfaction with product quality and service, while indicating room for improvement in response times and accessibility of support.
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I wanted to try something different in egg salad & I heard a chef on tv talking about it & thought I'd try it & glad I did. WOW‼ what an amazing condiment.
Ordering was easy. I haven't had a chance to cook noodles yet.
Finally! The gluten-free Italian cookies I want are in stock, on the day free shipping is offered—win, win!
I wish you had more gluten-free cookies available. I really like all the Italian GF cookies I've tried. But several are no longer available. Very disappointing!
Wish you would offer gluten-free freebies. I always have to give away the ones I get.:-(
I am from a family of tea drinkers. It was very nice experience
Appreciate the regional ingredients that are often hard to find in local markets where I live, thank you!
Happy camper, will order again.and again and again...
Happy camper, love the products, selection. Will call again. Tu
Haven't had these in almost 50 years. Finally went looking for them online. So happy to find them. Plan to order regularly now!
My products arrived quickly and in good shape! I loved the variety of items available on the site!
I am so excited to be able to buy these product. Being French I grew up with all of them and thrilled I get to order them. Price is really high compared to the country's price. But at least I get to have them once in a while!
Very fast shipping and came nicely packed! Good amount of bubble wrap keeping the drink safe!
The website on chrome is a bit iffy and sometimed bugged and doubled items in cart leaving me to re-edit them back to original amounts. However the app does not share this problem so far. (Downloaded the app to order a second time. Second order was processed and ready to start its way here the next day)
It was very easy to find what I wanted and a nice change to be dealing with a company that specializes in gourmet foods rather than just general merchandise. Delivery was very fast and delicate coolies arrived in perfect condition.
Great selection and always arrives well packaged to avoid damage. Customer service is great.
I enjoy being able to get items I can't get in the state I now reside in. I also think the selection of things is great. The items are always well packed eliminating damaged items, great job!
Easy ordering packages were well wrapped & the selection of foods is great!
Always find what I am looking for & great selection
Quick and easy to shop. The product came fast and the quality is great.
Easy to use website. Fast shipping. Good products.
Simple and efficient. Great selection! Foods always arrives well packed and without damage. And they are fresh, not anywhere near a short expiration date.
The mail showed new products from Italy and Germany which interested me. This selection resulted in purchasing new items to try as well as some previously purchased items for our pantry.
As always, your company makes it a pleasure to do business with. Your selection is particularly good, and your shipping procedures are beyond expectation. Today's email was an opportunity to try new products.
Loved the huge selections from all over the world & the very affordable prices. Fast delivery!
Just like last time my experience went smooth as ice. My order arrived very fast. The packaging was handle with care and everything in one piece.
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My order arrived quickly and everything tastes great.
Answer: One package delivered with no problems. Second package not delivered (haven't had delivery problems during the pandemic). Originally agreed to provide a [coutesy] refund and then inexplicably refused a couple of weeks later. Super shady.
Awesome Food, Great Value, Free Shipping over $69!