I like the website builder but i would like it if they allowed people to edit the html code for free or even just the css because i hate drag & Drop
The website has been ok as a host, though I don't have the HTML freedom that I would like.
But they also host my domain, and even though payment for it isn't due until next month, they took that payment out two weeks too early. So now, since I will have nothing in my account to pay them with until just before it's actually due, I'm overdrawn. This is a new bank account. I CAN'T be overdrawn, or I run the very real risk of the account being closed on me. I am NOT happy with this.
So, if you pay them for anything, you'd better make sure you have money in your account at least two weeks before you need it, or you're out of luck.
EDIT:
It is now two years later (2016). Yola forced me to incur overdraft fees once more, because it decided to take payment early again (though, that's not the main reason - keep reading).
All I get when trying to dispute the early payment is "It's industry standard". Just because you think everyone else does it, doesn't make it right at all. I'm tired of hearing "industry standard". How about doing the right thing, instead of the popular thing, for a change?
Not only that, but I absolutely know that my automatic renewal was turned off - I turned it off myself. Yet, somehow, there is mysteriously NO record of my changing it to reflect that it was turned off. I had disabled it to make sure (or, so I thought) that Yola wouldn't take payment early, which would allow me to enable it when I was ready to make payment before my domain expired, but after I knew it wouldn't cause me any problems. Yola completely ignored my disabling of the auto-renewal and, as I said, claims there is no record of it ever happening.
As a result, I no longer use Yola as a host for my sites - neither my two free, nor one paid, site (which, by the way, there was, absolutely, no noticeable difference between). And I will not be allowing renewal of my domain when its expiry date comes up again, since I now have to wait another year because payment has already been taken.
And, to rub salt in the wound, after deleting my account, I've been told that to transfer my domain name to another host, I need to give permission to re-activate my account. I'd rather my domain name be bought by someone else and used for absolutely nothing, than to reactivate an account with Yola just to transfer it.
I very seriously hope I never have to deal with this company again.
Hi Stu,
I'm so sorry to hear our domain renewal timeline took you by surprise. Both monthly and annual and hosting subscriptions are billed on the day they are set to expire however for your protection, domain renewals can be processed up to 30 days prior to expiry in order to ensure that your registration is not lost in the event of a payment issue such as an expired credit card or insufficient funds as detailed here: https://www.yola.com/terms
I do hope you were able to resolve the situation with your bank and we are very sorry for any inconvenience this caused you.
Answer: Hi Rafaela, We left the blog enabled for customers who already had one on their site, yes. However new sites within the same account are not able to add new blogs.
Answer: Hello Angelo P, Thank you for posting the question! I am an official representative for Yola, and appreciate the opportunity to provide more information regarding this. The decision was made to deprecate this feature within new accounts, as our focus has been on our stronger points such as providing an easy to use, friendly and great Sitebuilder! If your main interest is blogging, and if you require advanced blogging features, then I suggest starting a blog with a specialist site Wordpress or Blogger. Once you have your blog, you can create a link on your Yola site to it. Alternatively, if you have a Tumblr blog, you can use the Tumblr Widget which facilitates a feed from your Tumblr blog to your Yola site. I understand that this may not be exactly what you are looking for, but I hope you will be able to work with it the way it is. Please contact our support desk support@yola.com, should you need any further help with this!
Yola has a rating of 2.3 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Yola ranks 118th among Website Builder sites.
We do offer an HTML widget where you can add your own code as well as a CSS editor for premium subscribers but our Sitebuilder is drag and drop to make it easy for less technical users to create a website easily and without custom code.