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Yodle Reviews Summary
The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.
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SHE FOLLOWED THRU WITH HER PROMISES., AWESOME, ALOT OF COMPASSION FOR HER CLIENTS. NOT JUST A TALKER BUT A DOER. THEIR IS A BIG DIFFERENCE WITH SOMEONE WHO REALLY CARES ABOUT THE CLIENT MAKING MONEY TO KEEP THEIR ADVERTISING CAMPAIGN GOING.
SHE IS AWESOME
My start with Yodle was a bit rough. But they have more than made up for that in my book! The customer service is outstanding! They make it personal, and all about me and my business! They have provided customized and individual attention, so that I could really learn how to make the most of their tools. The best part is that I am seeing the difference, and my business is being "noticed" by Google! Thank you to everyone at Yodle!
The setup procedure was simple. I look forward to utilizing the streamlined email system to schedule and confirm appointments.
It was a pleasure working with Jarrah today. She was patient, informative helping us through the web dash board!
My visual their work, it was all i had ever imagined, thanks for your help and support
Tamika was our representative in our second set-up session with Yodle. She was fantastic - both professional and personable. She made everything easy to understand without talking down to us. We would love to speak with her every time if possible! Thanks for your help, Tamika!
Explained everything great. Very helpful and explained everything really well.
Coaching calls are the bomb. I like the services they offer, so far, which is why I'm only offering 4 stars at the moment. I'll update as more comes into play. I also have a good deal of things to accomplish before I know it's all working well for me. But, that's entirely on me- and I know to ask for help.
Carly was the only one in these 7 days of being in business with you that brought a smile of satisfaction on my face. NO ONE understood what I wanted and even some representatives told me that the lay out I had before was unable to be changed. Soo bad
Some other like Sarah promised me to call me back after speaking with Google representative and still waiting. Soo bad
Anyway, I hope to continue working with this creative, genuine and smart girl named Carly
Thomas and everyone else at yodle have done a phenomenal job with customer service. Every time I have called emailed or even thought about a new idea they have been there to help me through it and make me happy with my adversite.
Thank you yodle customer service!
Yodle's marketing portal is helping my company build our social presence while obtaining positive business reviews. It also includes email marketing. It is ideal for business owners to add to their overall marketing strategy.
Easy to use dash board to help you keep in contact with old and new customers. Great helpful staff. Easy to use
I was hesitant to join up with another web service company after the two previous experiences that I had had. Yodle has been different. Instead of signing me up and ignoring me, they have made paced calls to me to step me along in the process. So far I feel I am improving the position of my business based on the careful advice they are giving me. Also when I ask them to do something for me, they actually do it!
So far, so good!
I am new. Only have one call so far, but it was a good one. Program seems impressive. Customer support is responsive and helpful.
Tamika called me to see how Matt Driving School was doing? She was very professional and kind. She helped me through some questions and find out an easy way to my problem where I was stuck.
Thank you Tamika
I was happy with the info provided, it was very informative.
I like the ability to add content to the existing info
I already love my experience with Yodle. Matt contacted me and explained what Yodle can do for my business, I was so impressed with him and what he had to tell me that I just had to give it a try. Ryan M., one of my coaches, just helped me set up my account and get my website going. He was friendly, helpful, understanding and patient with me - computer is not my first language! (lol) I feel like I am working with good friends. Yodle is so easy to use, and believe me, if I can use it, ANYBODY can. I look forward to a long and profitable experience with Yodle and my new friends. Kudos to Ryan M. & Matt - give them a raise!
Very friendly, fast and effective marketing. They are ahead of every aspect and are making things happen quickly as promised. So far so good!
I haven't been with Yodle long enough to see significant results but their follow-up and customer service is exceptiponal, they always call when the appointment is scheduled and are super helpful with anything needed.
The folks from Yodle that call me and lead me and teach me the process are great. They take the time to listen to where I am coming from and to consider what my business needs are. THANKS,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members