Yodle

I agreed to a 20 minute overview today that lasted for 1 hour and 28 minutes. Finally I said I had to go to the bathroom, and the woman still kept on talking so I hung up and she has called back 3 times since. The long and the short is that I said I would forgo todays $199 sign-on in order to do some research on my end and if I was still interested I would pay the full $499 as my penalty. Guess what? I cannot find ONE positive review. As a double whammy, all along I thought I was talking to Yelp. LOL

The CSR, John, that I spoke with was very helpful and informative. He spent an hour on the phone with me to update our account to what we wanted. Yodle currently contributes about 35% of our phone leads. We have been very satisfied with their services.

The title will describe how amazed I am have been since my first overview of the company. It is by far the most compassionate company I ever had the pleasure of working with. Keep being amazing and you will reap your rewards. Namaste

I had an issue with my Google+ business page and my customer service rep with Yodle made a conference call and walked us through the process of making changes to my company profile page. He made a difficult task so easy. Thank you!

What a waste of money! I explained to Yodle my concerns and a conference call was set up, I wanted some changes and was told to give it time (even though the changes were clearly needed). CC date and time came and went without a phone call. Next day a phone call was received with all kinds of excuses and a promise that we would talk today at 10am. 10am came and went with no phone call. I sent an email-no response. I believe (as others have commented) that these people do not care about their customers. To date there $50 average lead cost is at $246.00. I am 45 days into a 3 month "test" campaign. I need to get out now as this is now the COSTLIEST advertising program I have ever encountered. Sam L.

We have used Yodle for a number of years. Basically we see incredible ROI. Yodle gets the phone to ring and it's a huge plus to have someone monitoring our ad spend, website performance, and SEO ranking. It feels like a partnership, not just like any other vendor. This is all not to mention the huge benefit in having trackable phone numbers and recorded calls, which is a service worth having all on its own for the training and management abilities! Yodle has helped us solve business problems, stay competitive and improve our business. We couldn't be more thrilled with them.

I am a plumbing contractor and my business partner transferred a sales rep to me that started off by saying, I can explain this to you in a minute, 15 minutes later with him talking and no questions from me, he came to the end of his script. I asked for his company website, and like all good reputable company's advised him I wanted to read some reviews about his company. I dont look at all the bad reviews as part of my decision making, because I too am in business and understand that for every 20 customers 19 are satisfied and 1 is not. That 1 will tell more people than the satisfied people. When "Ryan Madding from yodle" heard this, he got defensive and didnt want to hear what I had to say. I was thinking about the service, however if this is the way there customer service works I dont want it! I asked them not to call me again!

I was hesitant to join up with another web service company after the two previous experiences that I had had. Yodle has been different. Instead of signing me up and ignoring me, they have made paced calls to me to step me along in the process. So far I feel I am improving the position of my business based on the careful advice they are giving me. Also when I ask them to do something for me, they actually do it!

So far, so good!