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YesAsiaReviews 508

3.7
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YesAsia Reviews Summary

The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.

This summary is generated by AI, based on text from customer reviews

service
46
value
48
shipping
49
returns
23
quality
48
Illinois
1 review
0 helpful votes
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First Purchase
June 10, 2019

I love how the products are not overpriced plus free shipping. Ordering was quick and easy! I am excited to get my package!

Date of experience: June 10, 2019
Texas
1 review
0 helpful votes
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Purchase process.
May 27, 2019

This is first time experience to purchase the CDs through your site. It is easy to find the items I look for and simple the process.

Date of experience: May 27, 2019
California
1 review
0 helpful votes
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YesAsia has a wide selection of children's movies dubbed in Mandarin. I hope they continue carrying the latest U.S. releases dubbed in Mandarin.

Date of experience: May 23, 2019
Arkansas
1 review
0 helpful votes
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Great selection and great prices. Have been ordering from them for about 10 years and they've always provided great service... A++

Date of experience: May 16, 2019
France
1 review
0 helpful votes
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The list of movies is amazing, the reviews are helpful.
The Internet site is well done, with comprehensive filters and cross-links.
The list of movies shows all versions of the movies, which sometimes gets confusing. Sometimes you order a movie and are later told that it is no more available; this is normal for such seller sites that don't hold the stocks themselves, and they inform you timely and refund. Free shipping is fine, but of course it is untracked.

Date of experience: May 11, 2019
Italy
1 review
0 helpful votes
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Customer since a ten years. Absolutely the most reliable ever, never had any problem. Buy with confidence.

Date of experience: May 9, 2019
Austria
1 review
0 helpful votes
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I feel like I can't trust that my items even get delivered, but if they do I'm very happy with the service.

Date of experience: May 9, 2019
Colombia
1 review
0 helpful votes
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Pricey but they give you a $5 US coupon. I'm waiting for my EXID albums. Stan EXID, they're top tier Kpop

Date of experience: May 6, 2019
GB
7 reviews
3 helpful votes
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A website where you can get all the K-Pop merch you can't get in stores sometimes.

Other than K-Pop merch and albums, there's also Japanese, Chinese, Korean, Hong Kong films and CDs. There's also games and toys on sale as well.

There's also a section where you get autographed K-Pop albums which is cool and it is legit as I've bought a couple ones myself.

The albums arrive in good condition and it is well packaged, although a few did have some scratches at the edges but it's nothing major.
Other goods such as lightsticks are also well packaged and arrive in good condition.

I haven't had much issue with the customer service and they have free international shipping which is nice.

Definitely recommend this website for people who want to buy music, merch etc. but are unable to because they don't sell those things in their country.

Date of experience: April 28, 2019
Japan
1 review
0 helpful votes
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Service
April 27, 2019

Always giving good service that why I'm using YesAsia a lot. Long time ago try to find HK
DVD my friend in HK tell me to use YesAsia, due to everything works out good,. Keep on the good service!

Date of experience: April 25, 2019
GB
1 review
6 helpful votes
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Avoid like fire
April 23, 2019

Don't make the same mistake as me. This was the first time I ordered with them and will be the last time. I spent 80$ for 4 music albums just go get the free shipping which turned out to be a total piece of sh*t. I waited 30+ days for the package (and emailed them during that time but they had no idea where the package was), just to be told after the 30+ days that the package was undelivered. Like. What the hell? I did NOT receive any notification about the package arriving at my house, the shipping did not have any tracking so I was not able to get to know where was the package located. Then the package went back to them and I was told that in order to receive my albums I have to pay 30$... no way I am spending more money on something that was not my fault. And then it gets better. I requested a refund and not only I received 50$ (!) out of 80$ because they charged me for the shipping because they "tried" to deliver it (. But wait, wasn't the shipping free? That is precisely why i could not track that and it got undelivered...?) they refunded me with store credit! What a pile of crap. Now I can only buy one album (when I paid for 4...), because without the free shipping buying their stuff does not make any sense, everything is way too expensive. And I refuse to pay them even a penny. Take my advice and avoid this shop because a thing like that can happen to anyone, even you. It literally made me cry couple of times because that's a lot of money to be wasted, especially when you are a student. Really took out the joy of supporting my favourite kpop group, it'll take a lot of time before I'll order anything again.

Date of experience: April 23, 2019
Virginia
1 review
0 helpful votes
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The place to go
April 5, 2019

Great site, it has a lot to offer and it's easy to search for whatever you are looking for. A little bit pricey but it's not bad. This is the place that I go to when I'm looking for albums from my favorite K-pop artists.

Date of experience: April 4, 2019
Mauritius
1 review
0 helpful votes
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Awesome
April 4, 2019

I love buying my K-pop albums on Yesasia. They always ship fast and my orders always arrive undamaged. There's only one time when the album I ordered didn't arrive (but I'm pretty sure it was stolen in my country), Yesasia sent me another one which arrived safely.

Date of experience: April 3, 2019
Greece
2 reviews
1 helpful vote
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Really good
March 28, 2019

I've ordered albums from this site plenty of times. Their prices are a little expensive but it; s good and even with their free shipping I usually get the order pretty soon. I'm very satisfied.

Date of experience: March 28, 2019
Massachusetts
1 review
18 helpful votes
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Lots of Options
March 25, 2019

There's always a large selection and it's usually cheaper than many online shops shipping from Asia to US, that I know of, at least. It's not always clear when something is in stock, however, and the filter options could be updated which was the basis for my removal of 1 star but the variety of items and the convenience coupled with the fact that I've never had a negative incident from this site before makes me keep coming back C:! I've never paid for express shipping but I already expect things to take a considerable amount of time to get to me when it's coming via these courier services so the length of shipping has never bothered me. It's not the fastest shipping time but also not the longest.

Date of experience: March 24, 2019
Malaysia
1 review
0 helpful votes
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Efficient
March 22, 2019

Very good service! I am always with YESASIA since 30 years ago and till today still rely on their efficient services!
They have lots of choices either in CDS or DVDS!

Keep up the good work
Thks
Saw

Date of experience: March 22, 2019
Philippines
1 review
0 helpful votes
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Good service.
March 10, 2019

Convenient to order and fast delivery within the set period. The items I have ordered were likewise delivered to me in good condition. Overall, I'm satisfied with yesasia global's service.

Date of experience: March 10, 2019
Washington
2 reviews
0 helpful votes
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Great website
February 19, 2019

Easy to order with lots of choices. Just do standard shipping since it arrives at the same time in my opinion.

Date of experience: February 18, 2019
California
1 review
1 helpful vote
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An exceptional site.
February 19, 2019

Their selection is massive and it's easy to find what you're looking for. There are many limited pressings that are difficult to find elsewhere. This is a great place to shop in my opinion.

Date of experience: February 18, 2019
Indonesia
1 review
0 helpful votes
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YesAsia is my go-to website for Asian music and collectibles. They have complete collection of almost everything and their website is fast and clean. Only downside is shipping is super slow (if you choose the free shipping). I think my advice is just be patient.

Date of experience: February 11, 2019

About the Business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...


yesasia.com
Founded in 1998