The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
This summary is generated by AI, based on text from customer reviews
This is probably one of the best online stores to find great North East Asian films, in particular films from Hong Kong, Japan and Korea.
I have been ordering from YesAsia for a while now, and products arrive always well packed, in relatively short time, and without the problem of paying additional customs taxes. You can also get free shipments if you reach a certain amount of value in you buying session. I have tried other ways to get merchandise and products from East Asia, but considering all the extra expenses that you Usellus have to add to what you are buying, this site is by far the cheapest.
I ordered a beautiful dress for my daughters pageant and it exceeded my expectations. Not only was the staff wonderful messaging me to thank me for my order and to double check everything I ordered, the dress was made beautifully. They also asked me when I needed the dress by and I received it sooner than they even told me. I will definitely be ordering again.
Whenever I'm looking for a South Korean drama, YesAsia is the go to website I go to first. I can depend on them to have what I'm looking for in the format that fits my media player.
Everything went quickly and smoothly. No issues. Process was simple and easy to understand. I look forward to getting the video.
As someone who lives in Australia shopping from kpop sites can be hard but yea Asia is by far my favourite. Items come in great condition and are more affordable then other sites, they offer free shipping when you spend a certain amount and also there customer service team is quick, efficient and helpful.
Definitely the cheapest option to ship to my country. Standard shipping takes a long time, sometimes over a month in the right season, but I've never experienced not getting my stuff. Express shipping usually arrives within pretty quick, never over 5 days.
They have a lot of problems with their turtle speed shipping, beware that you won't get your order until like a month later at the earliest. And their customer service is not there to help you but to protect themselves from refunding, exchanging or letting you to get your way. And they will fight with you for even $1 all the way to your credit card company even if they shipped wrong items. This is the worst online shopping experience you can ever had. And zero protection to customers but all to their shop.
Another 3 albums purchased & it was so easy to search & find them. With the simplicity & security of PayPal, the process is so smooth. We have always received the items ordered safely & quickly. YesAsia, you're the best.
There's lots on this site. The layout is outdated but if you take your time, you'll find many collectible treasures, movies. Posters and so much more on this site.
Been ordering from them for 10 years now and never had a problem with my orders (no dmg, no wrong items, reliably refund out of stock items, etc.)
THE place to order merchandise from asia from.
I've used YesAsia for years, I've yet to have a problem. When I was unsure about the additional charge it was easy to call to get clarification about the international charging fee. Some things I want they don't have in stock, but that comes with the territory.
I've always had good experiences with YesAsia orders, especially their care in packaging my orders for shipping. Once in a while I've run into cases where an item couldn't be obtained from the supplier, but I haven't found anywhere with a better selection. I really appreciate this service!
I live in Germany and love Asia pop so this is the first best seller for me to get the this music fast and in excellent conditions! With you all the best from Germany.
Heard a singer on Itunes, and I just had to have everything she ever sang. (Yin Xia) reminds me a little Teresa Teng singing the same genres, nuanced by her family living in US during her teens in Marin County California. After shopping around, YesAsia was only place I could find what I wanted.
Just placed my order my order
This is my first time ordering. I'm hoping it'll be a good experience. I'll wait till the items arrive to me. I'll update my review then.
I always order and pre-order everything at (?) yesasia and it's always available and I love it! It's never damaged or anything, it's always perfectly fine :)
Found a second choice item. My first choice item was out of stock inventory shipping choice could be better. No tracking option on basic shipping.
There's always room for improvement, but YesAsia is always a guarantee when it comes for purchasing dvds and blurays from Korea or Hong Kong.
Had been satisfied except some pre-orders not met and cancelled due to no stock. It is however still advertised for sale. Hope for more discount coupons.
Answer: Yes. For Korean albums the sale counts on the Hanteo Charts. For Japanese albums the sale counts on the Oricon Chart.
Answer: I've had the same thing happen but with other businesses. When I asked the very same question you have I was told that the refund time depends on the banking system. The representative has no way of knowing if it's the customer's bank or the business bank. I've had this happen a few times over the years. From my point of view it gives the banking system more time to dink around with your money. Frustrating.
Answer: In my experience it only took them about 2 days to reapond.
Answer: I've "lost" confirmation emails before as well, I'm not sure if they were just never sent or my email filtered them out and the spam folder was automatically cleared before I could resurrect it but as long as your order history page has confirmation of the order and it has a pending status on it you should be fine. Also, check if all of your items are kept in stock. If you're purchasing an item that they have to acquire first it can take 30 days or more for them to even receive the items and then prepare for shipping.
Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...