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YesAsiaReviews 508

3.7
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YesAsia Reviews Summary

The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.

This summary is generated by AI, based on text from customer reviews

service
46
value
48
shipping
49
returns
23
quality
48
Singapore
1 review
0 helpful votes
Follow TT F.
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This is probably one of the best online stores to find great North East Asian films, in particular films from Hong Kong, Japan and Korea.

Date of experience: October 13, 2019
Canada
1 review
0 helpful votes
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I have been ordering from YesAsia for a while now, and products arrive always well packed, in relatively short time, and without the problem of paying additional customs taxes. You can also get free shipments if you reach a certain amount of value in you buying session. I have tried other ways to get merchandise and products from East Asia, but considering all the extra expenses that you Usellus have to add to what you are buying, this site is by far the cheapest.

Date of experience: October 8, 2019
Canada
2 reviews
0 helpful votes
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Nice
October 5, 2019

I ordered a beautiful dress for my daughters pageant and it exceeded my expectations. Not only was the staff wonderful messaging me to thank me for my order and to double check everything I ordered, the dress was made beautifully. They also asked me when I needed the dress by and I received it sooner than they even told me. I will definitely be ordering again.

Date of experience: October 5, 2019
Pennsylvania
1 review
0 helpful votes
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Whenever I'm looking for a South Korean drama, YesAsia is the go to website I go to first. I can depend on them to have what I'm looking for in the format that fits my media player.

Date of experience: September 23, 2019
Minnesota
1 review
0 helpful votes
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Purchase review
September 5, 2019

Everything went quickly and smoothly. No issues. Process was simple and easy to understand. I look forward to getting the video.

Date of experience: September 4, 2019
Australia
1 review
0 helpful votes
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Amazing
September 1, 2019

As someone who lives in Australia shopping from kpop sites can be hard but yea Asia is by far my favourite. Items come in great condition and are more affordable then other sites, they offer free shipping when you spend a certain amount and also there customer service team is quick, efficient and helpful.

Date of experience: August 30, 2019
Norway
1 review
0 helpful votes
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Amazing as always!
September 1, 2019

Definitely the cheapest option to ship to my country. Standard shipping takes a long time, sometimes over a month in the right season, but I've never experienced not getting my stuff. Express shipping usually arrives within pretty quick, never over 5 days.

Date of experience: August 30, 2019
California
1 review
5 helpful votes
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They have a lot of problems with their turtle speed shipping, beware that you won't get your order until like a month later at the earliest. And their customer service is not there to help you but to protect themselves from refunding, exchanging or letting you to get your way. And they will fight with you for even $1 all the way to your credit card company even if they shipped wrong items. This is the worst online shopping experience you can ever had. And zero protection to customers but all to their shop.

Date of experience: August 27, 2019
GB
1 review
0 helpful votes
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Another 3 albums purchased & it was so easy to search & find them. With the simplicity & security of PayPal, the process is so smooth. We have always received the items ordered safely & quickly. YesAsia, you're the best.

Date of experience: August 7, 2019
Austria
1 review
0 helpful votes
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Best import shop
July 25, 2019

There's lots on this site. The layout is outdated but if you take your time, you'll find many collectible treasures, movies. Posters and so much more on this site.

Date of experience: July 25, 2019
Germany
1 review
0 helpful votes
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Been ordering from them for 10 years now and never had a problem with my orders (no dmg, no wrong items, reliably refund out of stock items, etc.)

THE place to order merchandise from asia from.

Date of experience: July 16, 2019
Maryland
1 review
0 helpful votes
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Alwas my go to
July 10, 2019

I've used YesAsia for years, I've yet to have a problem. When I was unsure about the additional charge it was easy to call to get clarification about the international charging fee. Some things I want they don't have in stock, but that comes with the territory.

Date of experience: July 9, 2019
Washington
1 review
1 helpful vote
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I've always had good experiences with YesAsia orders, especially their care in packaging my orders for shipping. Once in a while I've run into cases where an item couldn't be obtained from the supplier, but I haven't found anywhere with a better selection. I really appreciate this service!

Date of experience: July 7, 2019
Germany
1 review
0 helpful votes
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Fast and excellent
July 7, 2019

I live in Germany and love Asia pop so this is the first best seller for me to get the this music fast and in excellent conditions! With you all the best from Germany.

Date of experience: July 7, 2019
California
1 review
0 helpful votes
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Heard a singer on Itunes, and I just had to have everything she ever sang. (Yin Xia) reminds me a little Teresa Teng singing the same genres, nuanced by her family living in US during her teens in Marin County California. After shopping around, YesAsia was only place I could find what I wanted.

Just placed my order my order

Date of experience: June 29, 2019
Philippines
1 review
0 helpful votes
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Figuring it Out
June 23, 2019

This is my first time ordering. I'm hoping it'll be a good experience. I'll wait till the items arrive to me. I'll update my review then.

Date of experience: June 22, 2019
Indonesia
1 review
0 helpful votes
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I always order and pre-order everything at (?) yesasia and it's always available and I love it! It's never damaged or anything, it's always perfectly fine :)

Date of experience: June 20, 2019
California
1 review
0 helpful votes
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Ok site.
June 21, 2019

Found a second choice item. My first choice item was out of stock inventory shipping choice could be better. No tracking option on basic shipping.

Date of experience: June 19, 2019
Austria
1 review
0 helpful votes
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There's always room for improvement, but YesAsia is always a guarantee when it comes for purchasing dvds and blurays from Korea or Hong Kong.

Date of experience: June 12, 2019
Singapore
1 review
0 helpful votes
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Had been satisfied except some pre-orders not met and cancelled due to no stock. It is however still advertised for sale. Hope for more discount coupons.

Date of experience: June 12, 2019

About the business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...


yesasia.com
Founded in 1998
Kwai Chung, HK, Hong Kong