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YesAsiaReviews 508

3.7
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YesAsia Reviews Summary

The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.

This summary is generated by AI, based on text from customer reviews

service
46
value
48
shipping
49
returns
23
quality
48
Puerto Rico
1 review
0 helpful votes
Follow Marisol R.
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The only place I trust to buy my Kpop DVDS and CDs. It is quick and I always get them on a timely manner.

Date of experience: December 11, 2019
Colorado
1 review
0 helpful votes
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So thankful to be able to purchase Taemin's concerts. I am looking forward to seeing the concerts and the behind scene footage as well.

Date of experience: December 9, 2019
Ohio
1 review
0 helpful votes
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Took FOREVER to find CD I wanted. Then took longer to pay for it! Now I have to use one hundred characters to even rste this website. Next they will correct my grammer, no doubt..

Date of experience: December 8, 2019
Colorado
1 review
0 helpful votes
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Such a Great site if you are looking for calendars, posters and all other things that involve Japanese Gravure models and so many more. They also have products for others types of models and stars in the Asian countries. Definitely worth checking out and purchasing from. Prices are Very reasonable.

Date of experience: December 4, 2019
Netherlands
1 review
2 helpful votes
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What a trash website
December 4, 2019

Im so worked up rn!
I ordered a present for my sister and it was quite expensive one at last. But even after 3 months of waiting no sight of the kdrama I bought.

So I send a mail, and they answered that they would send one out again but I had to send my adress (?) They already had my adress but okey I did so. Then they said, a day later, that I had put in a wrong adress when ordering. My adres house number was missing they said, that is the lamest excuse ever. I did put it in because it is automatic generated and I double checked it. Also there are 5 houses in my steet and everyone knows eachother. And the post here is not send by street number but name and postal code.

Also they made that mistake with a friend of mine and my sister before, to not put their house number but it was always delivered.

Now they said It was my foult "and just to ask around if mabey my neighbours have the package?! What a trash site!-

I have been a regular customber for years but this is complete bs

Date of experience: December 4, 2019
Pennsylvania
1 review
0 helpful votes
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The Only Place to Shop
November 27, 2019

Easy to navigate, merchandise for my idols are always in stock, and reasonable pricing? It's the only place i will shop for my Kpop and Jpop goods. Trustworthy seller, quick shipping. 10 out of 10.

Date of experience: November 27, 2019
Singapore
1 review
0 helpful votes
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Trustworthy services
November 27, 2019

Very good online shopping experience, the system software user friendly, simple, is extremely easy to use, productivity online system anyone can learn. I enjoy the online shopping, browsing, selection, reading reviews without stress, is stress free.

Date of experience: November 27, 2019
California
1 review
0 helpful votes
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Easy as pie
November 25, 2019

Always a fast and simple shopping experience. I always tell friends about this site and the good selection you have.

Date of experience: November 25, 2019
Oregon
1 review
1 helpful vote
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CONFUSING
November 24, 2019

At first the invoice showed FREE Shipping. But then it added $5.99 for shipping.
I am confused. Why?

Date of experience: November 24, 2019
Finland
1 review
0 helpful votes
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Easy to use and buy
November 19, 2019

I have ordered from Yesasia a few times and each time the whole process has been simple and pleasant. The customer service is ready to help and answers quite quickly to any guestions. Shipping does not take too long either. The site is also trust-worthy and easy to use.

Date of experience: November 17, 2019
Singapore
1 review
0 helpful votes
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Easy to buy and pay
November 13, 2019

I love the ease to navigate and make purchases. I would appreciate if the shipment could be faster and new product items can be introduced sooner than later.

Date of experience: November 12, 2019
Texas
1 review
0 helpful votes
Follow David S.
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[9 Nov 2019] 'YesAsia' is amazing because it allows United States residents to purchase Asian products! For some reason, the Japanese version of Amazon does Not allow you to ship to the United States. But 'YesAsia' does! Where would people be without it? I bought both the 'Alita: Battle Angel' (2019) (film) [Korean version] and the [Japanese version]! The process is seamless, clear, and discloses prices! It also allows 'PayPal'. Thank you 'YesAsia'!

Date of experience: November 9, 2019
Virginia
3 reviews
0 helpful votes
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Superb customer service
November 8, 2019

I choose to purchase from YesAsia because of their product selection not available elsewhere. & for their customer service, which in my view is superb. My orders arrive well-packaged, too, which avoids damage in transit.

Date of experience: November 6, 2019
California
2 reviews
1 helpful vote
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No hassle purchases, lots of choices and options, rare titles available in their original Japanese versions. I have yet to have a problem with them, and I have ordered many titles over the years.

Date of experience: November 5, 2019
Australia
4 reviews
0 helpful votes
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Fantastic
November 6, 2019

Yes asia has everything i was loooking for at a very reasonable price my daughter is going to be ecstatic when she recieves these.

Date of experience: November 4, 2019
Japan
1 review
0 helpful votes
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DVD
October 30, 2019

The best service that I always get from YesAsia. I order from YesAis many times product come in on time and the merchandise is very nice.

Date of experience: October 28, 2019
Greece
1 review
0 helpful votes
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I didn't make it with paypal payment. Althought my name got synchronized with paypal text. Then it did't accept a valid gredit card. At last one of my cards was accepted. Now, 20 minutes from order, I haven'y receive e-mail with my order.

Date of experience: October 22, 2019
Poland
1 review
0 helpful votes
Follow Sonia N.
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I love YesAsia. Seriously. I placed 4 different orders and had NO PROBLEMS reciving them. Shipping was free and when the box got lost they helped me find it, even tho it was already in Poland where I live. Yes it takes some time to come with standard shipping, but i presonally think it's worth waiting few more days, than paying 36$. I pretty much order K-pop albums only from here. They also offer autographed copies and I got myslef 2 of those. Don't hesistate if you want to order from there! I LOVE IT

Date of experience: October 22, 2019
Japan
1 review
0 helpful votes
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Great for K-poppers
October 22, 2019

I have ordered many items related to my K-Pop infatuation. The items have always arrived in a timely manner and the items were always in perfect condition. I recommend them highly.

Date of experience: October 20, 2019
Ohio
1 review
0 helpful votes
Follow Kay S.
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YesAsia is just about apways cheaper than buying from other sites and the service and quality is always great.

Date of experience: October 19, 2019

About the business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...


yesasia.com
Founded in 1998
Kwai Chung, HK, Hong Kong