• YesAsia

YesAsia

Overview

YesAsia has a rating of 4.48 stars from 510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YesAsia most frequently mention free shipping, customer service, and kpop albums. YesAsia ranks 1st among Figurines sites.

  • Service
    46
  • Value
    48
  • Shipping
    49
  • Returns
    23
  • Quality
    48

This company does not typically respond to reviews

Positive reviews (last 12 months): 77.8%
Positive
7
Neutral
0
Negative
2
10
See all photos

What reviewers want you to know

Positive highlights

  • Product as described; good communication & customer service; speedy shipping; AA++

Critical highlights

No critical highlights yet

How would you rate YesAsia?
Top Positive Review

“Rare Korean Artist music”

Santiago P.
12/21/23

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in. Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Top Critical Review

“Free international shipping is a little misleading”

Claire P.
2/14/24

Good product selection; however, it's not free international shipping to the US. I recommend they change the wording so it's not misleading.

Reviews (510)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (33)
Thumbnail of user macchiedinchiostro
1 review
0 helpful votes
January 3rd, 2024

Large selection, mostly English subtitled movies and series, reasonable shipping fees even if you don't reach the amount to get them for free.

Value
Shipping
Quality
Thumbnail of user guyl187
1 review
0 helpful votes
September 11th, 2023
Verified purchase

This is my main provider for Asia media (CD, DVD, Blu-Ray). I have some 15 years of use and some 900 media purchased, without any trouble – Perfect communication, Good Shipping, and items well protected. Some shipment have no tracking information but I never experienced any delivery issue!

Tip for consumers:
Really good communication !

Products used:
Media : CD, DVD, Blu-Ray

Service
Value
Shipping
Quality
Thumbnail of user larryg444
2 reviews
0 helpful votes
December 9th, 2023

If you want to bag the latest and greatest Asian Superstars, INCUDING THE ONE AND ONLY, SENSATIONAL "YOYOMI", as well as the whole shebang of other various artists, yesasia.com is the bomb, and or the place to go!

Products used:
Cds

Service
Value
Shipping
Returns
Quality
Thumbnail of user lynnannem1
1 review
0 helpful votes
April 21st, 2022
Verified purchase

I just put in another YesAsia order! One of my favourite go-to stores to add to my K-Pop Kollection! Products arrive in great condition and in a reasonable time frame. Customer service fixes any issues and handles inquiries efficiently. Highly recommend!

Tip for consumers:
Make sure your order meets the minimum amount to qualify for free shipping otherwise the prices are not that great. With Free Shipping, they have the best prices out there 98% of the time!

Products used:
K-Pop Albums

Service
Value
Shipping
Returns
Quality
Thumbnail of user leonidp1
5 reviews
0 helpful votes
February 6th, 2022

If you are looking for some interesting asian movies, then ou should definitely pay attention to this service. There is a vast spectre of asian movies and basically everything that might be connected with eastern culture, might be found here. I didn't know what to choose here but when I spent some time on this website I understood what did I want to watch. In my opinion, people have to vary their entertainment, because when you entertain yourself by similar things, it's getting uninteresting actually. So, I would certainly recommend this website for all people who like watching movies.

Thumbnail of user clairep269
1 review
0 helpful votes
February 14th, 2024

Good product selection; however, it's not free international shipping to the US. I recommend they change the wording so it's not misleading.

Tip for consumers:
That international shipping to the US is definitely not free!

Products used:
CD

Shipping
Thumbnail of user kwokyeowt
1 review
0 helpful votes
March 13th, 2022

I've order few time from the yesasia.com, everytime I satisfy their service, but the previous order I got a mild damage on the box, hope yesasia.com can improve the way they pack the items, at least wrap with bubble wrap or something

Service
Value
Shipping
Returns
Quality
Thumbnail of user tinat250
1 review
18 helpful votes
March 24th, 2020

I have been shopping from this site in what seems like ages. From when I started buying music and dramas online from china/japan/Korea this was the first secure site I ended up with. They most likely have what you need, their prices are great, shipping is trustworthy and if something should happen? Then they have excellent customer service with the will to fix things. I always have a great experience and that's why I have done a LOT of shopping here over the years.

Thumbnail of user davidb4414
3 reviews
18 helpful votes
June 2nd, 2020

Great way to quickly make an early purchase for your desirable K-pop goods, such as the albums that come with a photo book and optionally a poster in a tube as well. Buying an album of YesAsia contributes to supporting the artist more than just streaming their songs, so I am very happy this option is available. You got to be quick though as first copies that usually contain extra items usually get sold out quick and don't get a re-print. Happy shopping with this online Asian popular culture goods supplier!

Thumbnail of user ss747
2 reviews
16 helpful votes
December 4th, 2020

Must order $89 minimum to get free shipping or my shipping charge was $28. That's insane. And a lot of the items takes 14 days to be received by them from other sources before shipping to me. That's almost a whole month wait.

Products used:
records

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasw3145
1 review
0 helpful votes
December 22nd, 2023

I preordered a poster for a kpop album. They sent me the wrong one and gave me a store credit. I then used this credit to buy a new one. They again sent me the wrong one. Do not bother buying anything from them. They are dirty scammers and will not listen to your complaints. They will go around in circles and waste your time. Avoid at all costs.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandralsshk
1 review
0 helpful votes
September 13th, 2023

Smooth and easy to purchase, have good choice for shipping method. Not too high amount to get free shipping services.

Thumbnail of user llb5
1 review
0 helpful votes
January 6th, 2022

Want to buy Mirror CD however your Mirror Piano book appeared. I have paid already! Please cancel and refund the order! Crying... :(

Thumbnail of user pauls3396
1 review
0 helpful votes
November 14th, 2021
Verified purchase

When I got to my cart, a banner said I got free shipping with my $31 purchase. I should have seen that coincident amount as suspicious, but I need three product and so ended up paying $16 so I can have a tracking number. Frowny face. But thanks for having Red Cliff parts 1 & 2!

Thumbnail of user kausart
1 review
19 helpful votes
May 11th, 2020

Really happy with YesAsia, I haven't had any problems except for a few manga books being cancelled as they didn't have stock or were not published anymore. The search engine can be improved, but I managed to figure it out as to searching for what I wanted. Always delivered and about up to a month as I'm in the UK. I am happy to continue to shop on YesAsia, in fact I just ordered another shipment of manga a few minutes ago!

Thumbnail of user laurenr393
1 review
0 helpful votes
June 24th, 2021
Verified purchase

I love buying from yesasia! They're my go-to place to get harder to find albums :) they are also reasonably priced compared to other websites!

Service
Value
Shipping
Quality
Thumbnail of user timl671
1 review
0 helpful votes
August 13th, 2022

Love this company! I have ordered many things from them that are unavailable in the US. Flawless experience every time.

Products used:
CDs and dvds

Service
Value
Shipping
Returns
Quality
Thumbnail of user ricardoa187
1 review
0 helpful votes
April 18th, 2022

I've bought a bunch of Japanese manga and novels from them, and they're great! Prices are reasonable and shipping is free if you're buying enough books at once. Much cheaper than something like Kinokuniya and with a broader selection.

Thumbnail of user angelac2027
1 review
0 helpful votes
August 29th, 2022
Verified purchase

I have been very happy with the selection and the options for shipping. Also, when I asked a question, they answered me quickly and considerately.

Tip for consumers:
Good selection - although some items are sourced through other sellers and sometimes the order is cancelled. I steer away from items with longer shipping times, but the regular selection is so good, it's okay.

Products used:
KPop albums and merchandise. Also KDrama merchandise

Service
Value
Shipping
Quality
Thumbnail of user brandow.low
1 review
0 helpful votes
April 22nd, 2023

When I search my favorite singer's name the website would show her Lp and cd, easy to order and convenient to place the order with PayPal.

Thumbnail of user kerriannt1
1 review
0 helpful votes
March 11th, 2023

I buy most of my kpop things from here, it always comes quickly and well packaged. The website is easy to navigate and efficient to use, overall a great experience allowing me to buy the kpop things I wouldn't have access to otherwise.

Tip for consumers:
Buy multiple things at once to make the use of free shipping, it helps in the long run though you may have to wait longer for items.

Products used:
Cds, dvds, posters, pop socket

Service
Value
Shipping
Quality
Thumbnail of user macyy2
1 review
0 helpful votes
October 17th, 2020

Pretty Good. I bought a lot of cookbooks previously in this website. If they get more updated cookbooks, that is much better.

Thumbnail of user santiagopaden
1 review
0 helpful votes
December 21st, 2023

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in.
Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Products used:
I just made an order, won't receive my items for at least 5 days.

Service
Value
Shipping
Thumbnail of user matthewl691
1 review
0 helpful votes
January 11th, 2021
Verified purchase

This site is Legit! I have bought two DVD box sets from them and I got exactly what I paid for. The box sets are original packaging, they are not fakes. I wanted the brand new box set and got exactly that. I will definitely be coming here again.

Tip for consumers:
Obscure Asian Anime, Manga and DVDs

Products used:
Dvds

Service
Value
Shipping
Quality
Thumbnail of user hollyn53
1 review
21 helpful votes
April 19th, 2020

The website offers a variety of goods that arrive at you in perfect condition with little to no mistakes. They offer free shipping over a certain amount of goods and have the latest. The only issues with the store involve a lack of tracking code after receiving the confirmation email and can take a long time to arrive at your destination. If you want free shipping and good quality, and willing to put up with long waiting period (i'm talking a month) this is your site.

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From the business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...

Company Representative

Thumbnail of user al20784
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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