YesAsia Reviews Summary
The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
This summary is generated by AI, based on text from customer reviews
I use YesAsia for the media that I want, but is not available in the states. Shipping is quick and easy, and best of all they have music, movies and many other items which just are not available to me where I am.
I'm happy that I found YesAsia!
YesAsia is a amazing with really easy website to figure out and really easy to order items. Thankyou
Good to keep the good quality of good and fast shipping for overseas customer. This is something missing in most of the country. Down side is not much promotion or royalty program for customer who support YesAsia more than 10 years.
I've used yesasia over the past few years and have never encountered any issues. 10/10 would recommend.
YesAsia is the only site I buy my albums from. They're very up front about their prices and also provide tracking regardless of how much you spend. I personally think their shipping and handling (packaging, wrap protection, etc) is decent and protects items well enough, but I have heard from friends that they prefer other vendors in regards to that. Every time I decide to make a purchase I do cross check with other vendors, but in the end I always come back to YesAsia because I enjoy their reliability.
Uses a cheap budget courier when you pay for Express Post service, took over 10 days to arrive.
They send it to a depot in your country before repacking them and send it to you with a budget courier instead of sending it to you directly, I mean, what's the point of paying and arm and a leg for Express Postage then? It's obvious because the sender address was local.
I called them out on it and customer service was appalling. They're also willing to take your money for pre-orders when they cannot fulfill them.
I have been a customer of YesAsia for many years & I am very satisfied with the company's high standard of service provision. Kudos & keep up the good work!
I just ordered an A. R. M. Y bomb and am excited for it to come, it had a decent price and I got free shipping. The only difficultly I had was it would take my visa gift card directly for some reason so I had to create a PayPal account and make my purchases through that, which was finally successful. This is my first time ordering so I'm not sure how the rest will go through but I hope it's good! I am currently waiting to find out.
I have used this site for several years to purchase many japanese and korean subtitled items. I have been able to find films from some favorite directors, such as Takashi Miike and Takeshi Kitano. The site is easy to navigate and ordering is very simple. The shipping and delivery processes have worked well without any difficulties. I highly recommend YesAsia.
The first sight I look at if I want authentic official kpop merchandise.
Providing great customer service.
If you are in UK and you want music and DVDs from China or Japan... Yes Asia is the best place!
Convenient, quick, guaranteed.
I have had no problems with getting what I ordered, the ordering and payment system is easy to use, and delivery is prompt, with products arriving in good condition.
They Have almost everything here, you can find what you are looking.
Good prices and excelent free shipping.
I'll recommend to all.
I was looking for Japanese magazine subscriptions, and I found all of them here on YesAsia! The site was well organized and easy to use. I would have been lost without it. Thank you!
I enjoy your quality website design. However, when will it be updated to be more mobile friendly or converted to an app?
I love YesAsia, they are a great company, reliable and I love how their Korean Music goes toward the official Korean charts. I am a repeat customer and will continue to come back to them as long as I am buying kpop goods.
I've ordered plenty from YesAsia each time my favorite has a comeback and my order is always on time and in good condition. Very reliable site!
A lot of cd's ordered were not in stock which was not shown when we ordered, we had several problems with shipping and ordering
Very happy with my purchases of my Sailor Moon keychains. Service was quick and easy to use. I look forward to many more purchases in the future. Thank you.
This company sells items that are not in stock and charge your credit card without refunding. They are forcing me to try to recover my money through the credit service myself. They are trying to steal my money. BEWARE! Do not do business with this company!
About the Business
Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members