Have been using this site for not very long, about 6 months now, but I buy at least 3-4 albums a month! I love yesasia, great service, great items. Everything always arrives in perfect condition and ships pretty fast too. I only use this website to buy K-Pop albums and I am very happy with it!^-^
My first experience purchasing Asian music, Korean to be exact. I love the variety, discounts, and English translation. I am new at learning Korean. Many titles and choices. Thanks. For those interested in purchasing music not available on iTunes and Amazon here in the USA, this is a fantastic website. Keep up the great work.
Yesasia primarily supplies music, films and books from Far Eastern countries but it also stocks many western titles, and classic and vintage titles too. A good range and variety ( including TV series) and good value. I have never had a problem with their shipping in over ten years.
I have been a customer of YesAsia North America for many years. Check out on their web site is horrible. Two orders in a row, I have been unable to use $5 cash coupons issued by them. It's not the money... it the bait and disappear that disturbs me. There web site all together on a scale of 1 to 10 is about a 4.
I always get my K-pop albums and posters on Yesasia.com. They have great prizes, it is cheaper to get them here than going to a little store that is an hour away from my house. The store is way too expensive for just getting one album. But Yesasia has good prizes and you get additional items. I always get my products in one week after release, also in great conditions. I already have bought 5 albums on this website, and I'll keep buying them on here. Keep up the great work!
I had difficulty checking out because I am sending the package to the middle east... tsk... task. But I have been a loyal buyer since 2014. I do t understand why the system does not keep note of my details.
They have a lot of problems with their turtle speed shipping, beware that you won't get your order until like a month later at the earliest. And their customer service is not there to help you but to protect themselves from refunding, exchanging or letting you to get your way. And they will fight with you for even $1 all the way to your credit card company even if they shipped wrong items. This is the worst online shopping experience you can ever had. And zero protection to customers but all to their shop.
The website offers a variety of goods that arrive at you in perfect condition with little to no mistakes. They offer free shipping over a certain amount of goods and have the latest. The only issues with the store involve a lack of tracking code after receiving the confirmation email and can take a long time to arrive at your destination. If you want free shipping and good quality, and willing to put up with long waiting period (i'm talking a month) this is your site.
As a worldwide online retailer, you need to find an alternative way of how to ship internationally such as using Fedex or DHL instead of doing nothing about it. Many online retailers are willing to hold the order and ship them later.
Selection of media ok and everything ok until you want to pay, that's the two stars it's worth. But then, when you want to check out, whether with paypal or not, some required buttons are not displayed in all browser versions, so you have to re-try and re-place your order with different browsers and versions again and again, and reload again and again, until at some point, one or the other the buttons appear and you can proceed. Unusable for everyday use. This is my experience not just once, but several times in several months. Why not just use standard, basic html which will work with any client, just like other sites manage to do?
It didn't work (all three items carried the symbol of buy 3 reduce $3) so I reduced item quantity to two 9cut out one item that I don't really have to purchase). YesAsia suppose to do more business with me but the system hinder my purchase.
Price Too Expensive
Blu-ray prices in YesAsia are too expensive, much more expensive than Amazon.com. I buy in Yes Asia only when there is an Indonesian subtitle.
In addition to the price is too expensive, which I do not like from YesAsia is quite often Blu-ray that I bought, can not be sent with the reason "are waiting for stock", when it should if you have sold it You must guarantee goods ready stock. If there is no stock, there must be a description.
Just ordered for the first time. Items ordered were for my daughter who is a big BTS fan. She commented this site offered what she wanted at a cheaper price than elsewhere. Now, let's see how long it takes to receive the order!
I just ordered an A. R. M. Y bomb and am excited for it to come, it had a decent price and I got free shipping. The only difficultly I had was it would take my visa gift card directly for some reason so I had to create a PayPal account and make my purchases through that, which was finally successful. This is my first time ordering so I'm not sure how the rest will go through but I hope it's good! I am currently waiting to find out.
All of my orders have successfully arrived! There were never any problems so far. I've already placed three orders that safely arrived. The only complaint that i would have is the fact that sometimes these items would come in a slightly damaged condition around the edges. Also, prices on yesasia is higher than the average price and it is quite expensive. But overall, i am quite satisfied!
The website is easy to navigate and prices are fair, with a good variety of goods.
Everything arrives fairly quickly and in excellent condition.
I foresee myself continuing to be a loyal customer of this site.
Very honest and products at reasonable prices. Refunds promised and given. A trustworthy seller.
Some extra information in Chinese or English can be given to further describe Japanese items as they are in Japanese language only.
I have been shopping from this site in what seems like ages. From when I started buying music and dramas online from china/japan/Korea this was the first secure site I ended up with. They most likely have what you need, their prices are great, shipping is trustworthy and if something should happen? Then they have excellent customer service with the will to fix things. I always have a great experience and that's why I have done a LOT of shopping here over the years.
YesAsia is the only site I buy my albums from. They're very up front about their prices and also provide tracking regardless of how much you spend. I personally think their shipping and handling (packaging, wrap protection, etc) is decent and protects items well enough, but I have heard from friends that they prefer other vendors in regards to that. Every time I decide to make a purchase I do cross check with other vendors, but in the end I always come back to YesAsia because I enjoy their reliability.
I love buying my K-pop albums on Yesasia. They always ship fast and my orders always arrive undamaged. There's only one time when the album I ordered didn't arrive (but I'm pretty sure it was stolen in my country), Yesasia sent me another one which arrived safely.
Answer: Yes. For Korean albums the sale counts on the Hanteo Charts. For Japanese albums the sale counts on the Oricon Chart.
Answer: I've had the same thing happen but with other businesses. When I asked the very same question you have I was told that the refund time depends on the banking system. The representative has no way of knowing if it's the customer's bank or the business bank. I've had this happen a few times over the years. From my point of view it gives the banking system more time to dink around with your money. Frustrating.
Answer: In my experience it only took them about 2 days to reapond.
Answer: I've "lost" confirmation emails before as well, I'm not sure if they were just never sent or my email filtered them out and the spam folder was automatically cleared before I could resurrect it but as long as your order history page has confirmation of the order and it has a pending status on it you should be fine. Also, check if all of your items are kept in stock. If you're purchasing an item that they have to acquire first it can take 30 days or more for them to even receive the items and then prepare for shipping.
YesAsia has a rating of 3.7 stars from 509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YesAsia most frequently mention free shipping, customer service and kpop albums. YesAsia ranks 1st among Figurines sites.