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Xprite USA Reviews Summary
Xprite USA has a rating of 2.3 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Xprite USA ranks 237th among Lighting sites.
Don't ever buy from this company, they are lairs they sent a broken hood for my jeep and after 6 months of running after them and they didn't refund my money and didn't "find any solution".
Basically stole my money.
Don't buy from this company trust me.
Do yourself favor and pay more for a different company.
Also bad quality.
Not as bright as big name brands... and far less expensive. Durability vs weather not an issue for me, as mine are mounted inside existing OEM corner light housings. Bright enough for my purposes (security). Low power draw is a big plus, as I routinely leave engine off with lights running for extended periods. All wiring, power source, and control box were pre-wired, so install was simple. Soldered a cigarette plug onto the power leads and just plugged it in.
I bought a side x side with xprite whips. Both whips do not light up past bottom light so 90 percent is not lighting. Contacted company. 1yr warranty and no proof of purchase date on my end. They recommend buy another set. I said why should i, so another set of lights can fail.
DON'T WASTE YOUR MONEY!
The WORST customer service! We have LED lights with RBG halos on jeep wrangler. During 1st 6mo the halo stopped working. Color was all Messed up. They sent a new control box. Now just out of the 1 yr warranty, 1 halo has a section not working. It is always red in that section. Looks like our jeep has a black eye. Contacted Customer service, to me this is a reliability / quality issue asking then to replace. The following is the response I received;
"Hello,
Unfrotunatly this order was placed back in 2018 we currently only offer a 1 year warranty I do apologize."
{FYI this is a cut and paste, so yes it was misspelled}
2 failures in our products within 1 yr.
DON'T WASTE YOUR MONEY!
So now we will purchase new light from another company!
Purchased a pair of headlight for my jeep, they are great especially when I was doing the night adventure this past weekend. Thanks. One more thing to mention is they have great online chat service, their staff helped me find the pair fits for my jeep which is impressive!
From the business
Xprite USA, an online store founded in 2014, provides quality LED lights, high-end auto parts, especially in Off Roading. We are the leading online retailers and wholesalers in the US. We are also vendors for Off Road Fans groups. In order to fit their need, we have been creating lot of new products from designing, manufacturing, testing, deploying.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members