Thumbnail of user timothys546

Timothy S.

Contributor Level

Total Points
81

1 Review by Timothy

  • Xprite USA

8/12/20

DON'T WASTE YOUR MONEY!
The WORST customer service! We have LED lights with RBG halos on jeep wrangler. During 1st 6mo the halo stopped working. Color was all Messed up. They sent a new control box. Now just out of the 1 yr warranty, 1 halo has a section not working. It is always red in that section. Looks like our jeep has a black eye. Contacted Customer service, to me this is a reliability / quality issue asking then to replace. The following is the response I received;
"Hello,
Unfrotunatly this order was placed back in 2018 we currently only offer a 1 year warranty I do apologize."
{FYI this is a cut and paste, so yes it was misspelled}

2 failures in our products within 1 yr.
DON'T WASTE YOUR MONEY!
So now we will purchase new light from another company!

Timothy Has Earned 1 Vote

Timothy S.'s review of Xprite USA earned a Very Helpful vote

Timothy hasn’t received any thanks yous.

Timothy doesn’t have any fans yet.

Timothy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user dorlevi0808
6/16/23

Don't ever buy from this company, they are lairs they sent a broken hood for my jeep and after 6...

Thumbnail of user rayz5
10/28/20

I bought a side x side with xprite whips. Both whips do not light up past bottom light so 90...