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Www2.AtlasChoice
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Www2.AtlasChoice

www2.atlaschoice.com
Czechia
2 reviews
4 helpful votes
Follow Ben M.
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After searching a few companies online I thought Atlas looked like they were offering a good deal and made a booking with them. I paid the extra premium so that if I cancelled my booking, I would not be charged anything. Upon cancelling my booking, they charged USD60 to my card (even though it clearly flashed up on my screen that they would not charge me anything). Then they argue over and back on email with me and treat me like I am the dumb one! On top of that, they passed on my mobile number to an external supplier to try and get me to do a booking with them! I have complained again to them but I am sure they won't care. Best to avoid these 'cheap' companies as there is no such thing as a good deal! I'll be sticking with Europcar / Hertz direct anymore.

Date of experience: August 16, 2013
Italy
1 review
1 helpful vote
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Please do not review if you are Car received with fuel light on. No written directions to nearest petrol station and very poor verbal directions from the company rep, meant our trip started in full fledged panic looking for fuel.

The GPS provided was by no means intuitive to navigate, and as we had come to see the numerous historical sites in and around Antalya we always had to rely upon our mobile phone google maps for directions. Don't bother with a GPS if you have a good smart phone. You really don't need it.

On return, the company has no reps present before 7am, and demands a 7 TL fee for parking. I was frog marched to 2 cashiers to pay this by the rep.

Conclusion, no fuel, no directions, lousy GPS and poor car return facilities. This was not a value for money service. Would have been nice to know these things in advance.or have a conflict of interest with this website.

Date of experience: August 10, 2013
Italy
2 reviews
3 helpful votes
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Please do not review if you are affiI arrived in Alicante and followed the directions given to pick up the bus that was taking us to the car rental park. After about 20 mins I rang the number given to see how long the bus would be. No answer. I tried at least 5 more times and every time didn't get a reply. It got to about 2215hrs and as I have 2 young boys I decided to get a taxi to the car rental park. The driver had no idea where the park was but did try to find it. He drove to every park that he was aware of and couldn't find it, he even asked his control centre but had no luck. As the time was getting late I had no choice but to hire another car from a different supplier at a considerable cost. Not a good start to our family holiday. Iated or have a conflict of interest with this website.

Date of experience: August 11, 2013