Unitel Direct UK has a rating of 3.4 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases. Unitel Direct UK ranks 9th among SEO sites.
Avoid this company
I contracted unitel direct in 2022 to up my rankings on google etc which showed little results.heard little from them until I want to cancel the contract. I notified them in advance to cancel but still continued to take direct debit so i instructed bank to cancel any further payments so then came the 12 month contract card and informed me I had canceled to much in advance. So now going to court 02/12/2024
Any advice ring me on *******1591
I went to court unitel could not be bothered sent a local solicitor. Didn't have a clue what the case was about. Their own court bundle was their down fall. Lies and inaccuracies were spotted by the judge before I could point them out.
I won so don't give up they just bully you into submission. Stand your ground and put two fingers up to unitel direct
Kind regards
Stephen Bessant
Gardenforce
AVOID AT ALL COSTS. Scam. Never use this service. Dodgy customer service. Much promises on the phone but as soon you sign it's totally different and they won't admit it neither cancel service. Requires payment and threaten to start a court case. Won't cancel service telling it's 12 month contract. Contacted them as soon as paid setup fee and they never got back. When I finally got on a phone with them they told me it's impossible to cancel phone contract or whatever. Made some 5 minute website with link to my website that is hard to find and none of the pictures are mine, not my soap neither they asked for approval. Ignores requests to take it down… My business suffered a great financial and reputation loss.
Hello,
Can you please provide us with more information so that we can try and locate your account.
Regards
Unitel
What a scam, they sell you on the idea of creating lots of new business by promoting your company through advertising, but in reality, they set up a website that looks like yours (which actually reduces your Google rating) and just advertise this false website on lots of free ad websites, many of which look like they're owned by Unitel.
Money for old rope, selling advertising space to yourself, then charging £100 a month to the customers.
Now my small business is not doing too well, so spoke to customer services, who said they'll keep billing me, even if the company fails, then chase me personally for the outstanding amount as I'm am a sole trader and liable.
I didn't want this service, it has actually been detrimental to my online advertising, and the site they set up, was full of made up content and not true. Luckily I was the only one who ever saw it, as no leads have been generated through it. I'd know because of the rubbish they'd written on the bogus website.
Hello,
Can you please provide us with more information so that we can try and locate your account.
Regards
Unitel
I had the misfortune of engaging with Unitel Direct, and it was an absolute nightmare. They made grandiose promises of boosting my website's rankings and traffic, but in reality, they delivered absolutely nothing. My website's performance actually worsened during our contract.
What's even more infuriating is their exit clause, which seemed designed to trap clients within their ineffective services. They threatened legal action if I dared to terminate the contract, even though they failed to deliver on their commitments. It's a classic case of empty promises and predatory business practices.
Save your time, money, and sanity, and steer clear of Unitel Direct. They are a prime example of how some SEO firms exploit clients with false claims and unreasonable contracts.
Hello,
Can you please provide us with more information so that we can try and locate your account.
Regards
Unitel
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Update:
We did not hear back from this reviewer, so can only suggest that their review is fake.
Avoid at all cost! Scam sale over the phone of a different service that they advertise to you. They also do not tell you the real price over the phone. There are a lot of hidden additional charges which you will incur soon as you don't follow strictly what they expect you to do.
Hello,
Can I please ask that you send your account information so that we can try to understand if this is a genuine review.
We do not have any hidden charges as part of our packages.
Regards
Unitel.
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UPDATE
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I've asked for more information from this reviewer and they've declined to give me it.
Therefore, I am surmising this is a fake review.
I've been with Unitel for years!
They've always been great, always deliver on their promises, I don't have a bad word to say about them.
Prices have gone up slightly, but it's the same everywhere and I don't mind paying it for the service I receive.
I've been with other marketing companies before and unitel beats them all, hands down!
Hello Jack,
Thank you for taking the time to leave us such a great review!
If there is anything else we can do for you, please don't hesitate to reach out.
Kind Regards
Unitel Direct
They promised me to put me on first page on Google and they put me on bing and yahoo.
What a waist of money.
Now i cancelled my direct debit and i take them to court.
I complained to financial ombudsman.
Hello,
Can you please provide us with more information so that we can try and locate your account.
Regards
Unitel
The good reviews are about Unitel while they are selling something. Try doing anything else like cancelling and you will see another face. In their sales pitch they claim that they "will try to contact you before 30 days prior to renewal". They never do. If you challenge them about this they will claim they are too busy. Next day they suddenly become unbusy and they are on the phone demanding money. They are aggressive, threatening and will stop at nothing to prise money out of you.
Hello,
Can you please provide us with more information so that we can try and locate your account.
Regards
Unitel
Was sold the services over the phone sounded amazing but learned very quickly that it couldn't be any further from the truth, after taking 2k off me in two months in signing up fees, them coming after me for monthly area fees I phoned up and cancelled my membership, that was months ago. With no communication from this shower of I pre emptied the out come saying it's strange how I've had no communication from them about cancelling to my wife, I've come home today to a county court claim totaling £3003.14p.so when this firm says it out to help sall business it definitely a lie
Dear Ian,
We, as a business would only ever let things go this far if we needed to recover costs.
If a court of law is satisfied with our evidence of the work we've done for you, then I am confident in saying that we are not at fault.
Unfortunately, if you don't pay your bills, this is what happens.
Regards
Unitel.
Melissa, Joe and Mark
Good team.
Good customer support and service.
New web site near launch, hopefully to drive sales for lockers.
Thank you. Much appreciated.
Hi Daryl,
Thank you for taking the time to leave such a lovely review.
Your comments have been passed on to the agents team leaders!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Cheers
Paul
Melissa is a credit to the Unitel customer service team, always polite and helpful. Waiting results from the new Web page launch.
Great work on customer service. Thank you.
Scammers.
Having done business with them for over a year now I didn't like their services and wanted to cancel. They told me I couldn't and that I owed them money. They are incredibly rude and all of my freinds who have the same type of business are avoiding them. They have made me ill and I wish I'd never heard of them.
They have now replied denying all knowledge!
Well let me tell you all, they have handed ``the file `` to Debbie who has started ranting on about how much money we owe, well we are recording all the conversations and posting on youtube for all to hear. We have been told that we do not owe any money and Debbie is in fact Harassing. We will post Debbies conversations on youtube as well.
Date of experience: 06 June 2023
Hello,
Can you please provide us with more information so that we can try and locate your account.
Regards
Unitel
Great company to work with. These people kept me updated about every step of the development of my website, and I found that my inputs were considered highly. These guys are expert at what they do, and this is why I will surely recommend them to all my contacts.
I rang and spoke to a very helpful girl called heather. She helped with my website problem very efficiently and so that I could also understand the problem. This did not take long at all. Excellent service
Hesitant at first but overall the services we have have paid off and we are seeing a return on our investment. Sales teams are pretty much like most other businesses and as soon as they see an opportunity they kind of go full throttle.
All in all a happy customer
Following on from a sales call that actually was very impressive and the follow up service from then on has been nothing short of amazing. The whole firm, the set up, the support and the great people I have had the pleasure of dealing with have made what seemed too good to be true... a reality! Website was on the first list within a day from me paying and now my mobile phone has been moved after a call off them.
Just agreed to move our utility supply to Unitel after getting an eye watering price off our current provider. Been with unitel for 4 years for the websites and phone lines, never had anything but superb results and faultless service. Staff cannot do enough for you, exactly how a customer should feel
I was seeking for web designing company that can offer me an opportunity to showcase my business in an effective manner. I did a through survey to locate a perfect one. Meanwhile, I came across experts, known as Unitel Direct Limited. Soon, I decided to gather more details about these experts. After this much research, I finally decided to get along with them. Then I realized that they always make sure to implement each fine detail before finalizing a design. I got results that are far better than what I expected and it would never be wrong to say that they really work hard to deliver their best. They are highly engaged to satisfy each customer and this can be seen in several customer satisfied Unitel Direct Limited reviews. I also like to post a Unitel Direct Limited review to thank them for delivering high-quality services.
Unitel Direct has done an excellent job for me. I am more than satisfied with their regular reporting. I have received full data on cost per lead for various channels. Unitel Direct's ability to build an affinity and relate to all our requirements in the right manner was indeed very impressive. They have a dozen of great minds that provided us with good directions and pushed us towards smarter decisions. Their extensive knowledge of web marketing has helped me foster apprehension of all the essentials of online marketing. I am glad to realize their supreme management of my website. My company is very happy with this level of contract with them that has resulted an overall high level of success.
I choose Unitel Direct Limited for the marketing and designing of my website because of the their positive feedback that I came across. The company has been able to get us to the top of the search results in all the areas that we chose to focus on. Working with this notable company was indeed a matter of pleasure. They respond very quickly and leave no stone unturned in ensuring a fantastic SEO service at a great price. I would like to thank them for the dedication they have shown in my project. They were really good advisors. I am very pleased with the end result and would gladly recommend everyone who is building their own website.
This is the first time that I am sharing my experience and writing a review on Unitel Direct Limited. I contacted Unitel Direct Limited for getting my business website to be more dynamic and effective to achieve my target visitors and gain profit from it. But apart from website designing, they also provided services like search engine optimisation and social media marketing that helped me in many ways. The work delivered by Unitel Direct team was extraordinary and excellent with high level of service, that too at a reasonable price. Their expertise has helped me to maintain high Google listing that resulted in my business growth. Unitel Direct Limited has surpassed my expectations on all levels. My websites now looks great and works better than I ever expected! I always refer your services to my friends and co-workers.
Answer: It's a scam and a cold calling operation that wont take no for an answer even when you hang up they continue to call and pressure you in to something you dont want because you already have it then they tell you your being scammed buy the other companies Avoid avoid avoid and when they still cant get there money they lie saying they will take you to court for something you have never asked for or wanted or worked Scum bags avoid please avoid
Hi Stephen,
I've sent you a verification request, can you please confirm your account.
Regards
Unitel