business logo of Unitel Direct UK

Unitel Direct UK

Overview

Unitel Direct UK has a rating of 3.4 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases. Unitel Direct UK ranks 9th among SEO sites.

service
34
value
32
shipping
13
returns
18
quality
29
This company responds to reviews on average within 1 day
How would you rate Unitel Direct UK?
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California
1 review
0 helpful votes
Follow G C.
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Brilliant
June 9, 2019

Excellent prices and support and service received for our museum. We got almost 30% off our electricity, being a user of a vast amount this is absolutely incredible. Were a charity so every penny we spend is precious. To make a saving of over £20,000 a year left me speechless

Date of experience: June 7, 2019
India
1 review
3 helpful votes
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I have read a lot of great reviews about Unitel Direct. I am planning to switch my internet marketing company as they are not giving any results at all. Maybe Unitel Direct can help my business. I’m hopeful.

Date of experience: December 2, 2013
GB
1 review
19 helpful votes
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I'm very happy and satisfied with the services of Unitel Direct Limited. They went beyond my expectations by providing me with a complete custom website that added value to my company. Their technical team is highly professional and understood exactly what I needed. If I had to rate them for their services from one to a hundred, then I would give them more than one hundred. I am very satisfied and happy with the website that Unitel Direct developed for us. Apart from being user-friendly, I can change details and information easily and quickly. We get many comments about the images and graphics used in the site. It is a pleasure to be able to provide positive Unitel Direct Limited feedback. I would definitely recommend them to others and I will be getting in touch with them for any of my website design and re-designing needs. This is a company that can enhance a normal looking website with their creative re-designing services.

Date of experience: July 14, 2016
GB
1 review
2 helpful votes
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These guys know what they are doing and what the customers want. I described my expectations and got to see that my e-Commerce portal is in sync with what my anticipations were. Great work done!

Date of experience: July 15, 2013
India
1 review
6 helpful votes
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I am very impressed with their services and support. They ranked out my business with most competitive keywords. Thanks to Unitel Direct & Team :D

Date of experience: April 3, 2013
GB
1 review
8 helpful votes
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Not had a single enquiry from the website they designed
No cooling off period
Avoid at all costs
The only enquiry I had was from someone pointing out all of the errors on the website
This company are totally inadequate
Do not get roped in
It will cost you heavily

Unitel Direct UK attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 11, 2023
Paul N. Unitel Direct UK Rep
over a year old

Hello,

Can you please provide us with more information so that we can try and locate your account.

Regards
Unitel

GB
3 reviews
12 helpful votes
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We posted a review of this business and pleased to learn that it has saved some from the fate of becoming involved with this business which professes to do everything but in fact once you are hooked they will do nothing for you whatsoever apart from take your money and threaten. Save yourself the bother and keep your cash in YOUR bank.

Date of experience: April 22, 2022
GB
1 review
23 helpful votes
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Terrible service
June 27, 2020

Unitel direct contacted us out of the blue to sell us a website. They said it would be done within a few weeks and as we already had a site would require no input from us... piece of cake. However 6 months and £1200 later and still no website. Several complaints raised but no action taken until I cancelled a direct debit. Despite unitel agreeing that the level of service had been unsatisfactory to say the least and recognising that we had been mislead they would not refund any of the payments just a string of excuses. I can only advise anyone else considering using their services to be prepared to be let down. I am now pursuing this through the courts

Date of experience: June 27, 2020
GB
1 review
6 helpful votes
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ITS A SCAM! STAY AWAY!
April 4, 2024

They sold me domain name landing pages and gave me a legal guarantee that my business will be found on the first page and under Google maps within 5 weeks. Around the second week I tried to get in contact with them no one answered, or even replied. After the fifth week they had already published the landing page without my consent, with an incorrect number. I tried to ask them to show me statistics of how the landing page is performing they failed to give me any. After many attempts I spoke to another marketing company who informed me that Unitel don't even have Google analytics linked to the landing page. * my account manager was trying to sell me a website as she was blaming my website for having a high bounce rate from the landing page. After I insisted on analytics she never once contacted me. After sending a cancellation email numerous times, * from Unitel finally called me after three weeks letting me know that if I don't pay they will send me to debt collection agency. He refused to listen to the call where the salesman gave me legal warranty that I will be on the first page. Now I will be suing them for damages and for legal breach. Please stay away from these cowboys, and get a proper marketing company.

*Personal information redacted by admin

Unitel Direct UK attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 25, 2024
Paul N. Unitel Direct UK Rep
over a year old

Bilal,

It would appear that you're hell bent on reviewing us on every platform you can find.

We never guarantee Google! It's something we just don't do. So your comments are nothing but false.

If you continue to spread lies across the internet, we will have no other option that to instruct our solicitors to contact you regarding the defamatory comments you're posting online.

As we have told you on other platforms, we have created sites for you that are ranking at the very top of not only Bing & Yahoo but Google also! I do not know what else we can do for you?!

I urge you to either edit, or remove your reviews that contain false comments to stop this nonsense going any further.

Regards
Unitel

GB
1 review
12 helpful votes
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I would like to thank Unitel Direct Limited for their incredible website designing service. Recently, I hired them for designing my website, and I have to say that they did an amazing work. I contacted one of their experts and explained my needs. Initially, I was little tensed before hiring them, as my previous experience with another designing company was not good. But, after going through Unitel Direct reviews, I felt really confident about the services. The quality of their work did reflected their experience in this field. When it comes to web designing, there is no one better than Unitel Direct. Their prices were also reasonable and the services they rendered was also good. I opted for their silver plan under which they offered me template designs, unlimited text, and many more things. I would like to recommend them to all for their excellent services.

Date of experience: September 14, 2015
GB
1 review
19 helpful votes
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Very poor
November 4, 2020

Unitel Direct have behaved disgracefully during the Pandemic. They have threatened small businesses with court action even when they know they have had to close down. Their customer service is robotic and rude. When you scratch the surface they are nothing but a greedy backstreet operation.

Date of experience: November 4, 2020
India
1 review
1 helpful vote
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My last SEO company failed to produce any results, and now I am looking for a new service provider. Unitel Direct reviews seem good, and maybe this company can help me get an increased visibility over the web.

Date of experience: December 8, 2013
Arizona
1 review
10 helpful votes
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I started working with Unitel Direct Limited few months back, and I was hired as a Sales Manager. I had worked with various companies, but the experience I have gained by working here is far more satisfying as compared to others. They lay emphasis on the development of the employees and closely analyze their performance. They also make continuous efforts for the betterment of the staff members. They offer a professional working atmosphere to the employees, so that they can contribute more towards the success of the company. So, I am posting my review among many Unitel Direct reviews, as a gesture to say thanks. Unitel Direct values their employees and this is clearly reflected through their policies.

Date of experience: November 16, 2015
GB
1 review
6 helpful votes
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Avoid as dodge company
April 2, 2022

Avoid as dodge company.
Set up mini-websites with Unitel Direct with promise to receive support and once website been completed and I am happy with the website. After will be charge me for the services. Any issue should contact account manager. However, most of promises been made was not fulfilled. Already been charge for uncompleted services and my mini-webites there is many errors and no resolve was made. My account manager stop to call me as I made so many complaints about it. Notting been resolve. Now, I am blocking payments and going to dispute in court for so waste time and money.
If you are ok to waste your time and money. Join Unitel Direct as very poor services is provided.

Date of experience: April 2, 2022
1 review
12 helpful votes
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Superb response to my query when I have just called their help line. Very happy to recommend Unitel to my friends and fellow business associates. One of the main points about working with them is the speed in which you get things done. I have had many accounts with major suppliers like BT and EOn etc. Unitel have our website, yell adverts and all our utilities, I get one bill for everything and I get answered when I call (which is rare) by someone very quickly, I once waited for BT for well over an hour, to then be cut off!

Date of experience: May 17, 2019
GB
1 review
35 helpful votes
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Watch out, Unitel Direct are absolute scammers, they will force website offers onto you with exorbitant hidden fees and will tie you into thousands in debt for poor quality work. Avoid at all costs, I'm currently facing £1293. 13 even though I called to cancel mutiple times, they are predatory no doubt. Advisor was * You even had my surname wrong, take me to court, I'll be counter claiming for the full amount plus additional losses caused as a result. I'll be speaking with Citizens First to file a full report with Trading Standards today.

*Personal information redacted by admin

+3
Date of experience: April 19, 2019
GB
1 review
5 helpful votes
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This company is an absolute farce and they steal your money! DO NOT ENTER INTO A CONTRACT WITH THEM!
They tell you that you HAVE to sign up for 12 months - you cannot cancel at any time during that 12 months - and you have to give the 30 days written notice to cancel. If you are a day late they MAKE you sign up for another 12 months!
DAYLIGHT ROBBERY!

Unitel Direct UK attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2023
Paul N. Unitel Direct UK Rep
over a year old

Hello,

Can you please provide us with more information so that we can try and locate your account.

Regards
Unitel

GB
1 review
7 helpful votes
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Unitel Direct has been managing my website for more than a period of two years. In addition, they are also promoting it through their excellent SEO solutions, and I would like to thank them for their hassle-free and cost-effective services. They provided a technically advanced and attractive website, which presented my business in a better way to my clients. Their experts offer the best methods to keep my website up to the standards of the market, and even ensured to improve its ranking. They helped me a lot in the development of my business, as they made constant efforts to increase the visibility of the website, which ultimately helped me to attract more customers for my business. So, I would like to leave the Unitel Direct Limited with a feedback as an appreciation for their brilliant work. Each and every Unitel Direct Limited review gives a clear view about their ways of handling their projects.

Date of experience: September 24, 2015
1 review
10 helpful votes
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So happy that I decided not to make the leap with a former employee and switch away from Unitel. I have just landed a huge order off my website! My Unitel website and not the yell site!
I am also posting this in Unitel's defence as the former employee of Unitel was pushing me to put a bad review on about them, his words were "im telling everyone to do it", when I wouldn't entertain his drivel or listen to his high pitched voice a moment longer - I put the phone down, he tried calling back relentlessly for 4-5 minutes.

Date of experience: May 16, 2019
GB
1 review
0 helpful votes
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Very caring
May 16, 2019

Fantastic amazing support from the whole team that dealt with my dads account after he passed away. Luckily for us Unitel has everything with them (website phones and utilities). In what is a torturous period for
Me and my family I have been dealt with by lovely people with the upmost respect and dignity. Thank you especially to the lady who just recently called me, Claire.

Date of experience: May 16, 2019