• TrackMyFone

TrackMyFone

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Overview

TrackMyFone has a rating of 3.21 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. TrackMyFone ranks 55th among Surveillance sites.

  • Service
    7
  • Value
    7
  • Shipping
    1
  • Returns
    2
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
1
See all photos
How would you rate TrackMyFone?
Top Positive Review

“I am a parent and I love Trackmyfone”

Donald A.
5/11/18

Physical mobile trackers seem like a bad idea. But this app Trackmyfone is less intrusive and so much better. It track my child, gives me his location all the time and provides me logs of his chats and calls. I exactly know what hes doing throughout the day. Plus, the price is very good.

Top Critical Review

“Terrible company - not sure how anyone is giving this more than one star!”

Ron L.
11/22/19

Purchased this product a few months ago and it has never worked. I have reached out to customer support multiple times and have had no response. I would assume based on other reviews that there is actually no customer service department, they set up that up as a front. Total scam, I don't understand how companies like this stay in business. They need to be shut down. I lost $75 - like I may as well just flushed it down the toilet. Do not buy this product. You can see from the screen shots below, I pulled a recent icloud download but the reports are empty! I've asked for a refund since this has never worked and nothing. Disgraceful!

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user johniem21
1 review
0 helpful votes
April 13th, 2018

The subscription fee is very low and the services are satisfactory. Its a child monitoring app that every parent can easily afford.

Service
Value
Quality
Thumbnail of user shaunm359
1 review
0 helpful votes
September 30th, 2023
Verified purchase

I purchased this app 3 days ago. Never received the email for setup of the service. Tried to contact them several times with no response. Disgraceful

Tip for consumers:
It's a scam

Products used:
Never received product

Service
Value
Shipping
Returns
Quality
Thumbnail of user ronl189
1 review
1 helpful vote
November 22nd, 2019

Purchased this product a few months ago and it has never worked. I have reached out to customer support multiple times and have had no response. I would assume based on other reviews that there is actually no customer service department, they set up that up as a front. Total scam, I don't understand how companies like this stay in business. They need to be shut down. I lost $75 - like I may as well just flushed it down the toilet. Do not buy this product. You can see from the screen shots below, I pulled a recent icloud download but the reports are empty! I've asked for a refund since this has never worked and nothing. Disgraceful!

Tip for consumers:
DO NOT BUY THIS PRODUCT. YOU WILL LOSE WHATEVER MONEY YOU GIVE THEM AND NOTHING WILL WORK. LOOK AT THE REST OF THE REVIEWS.

Products used:
Nothing, it the service did not work.

Service
Value
Returns
Quality
Thumbnail of user davidj468
1 review
0 helpful votes
April 21st, 2018

I think that you guys should do something about it. Kids shouldnt have the authority to reset their devices. You get me this and Ill change my review to 5 stars because everything else about your service is just perfect.

Service
Value
Quality
Thumbnail of user donalda64
1 review
0 helpful votes
May 11th, 2018

Physical mobile trackers seem like a bad idea. But this app Trackmyfone is less intrusive and so much better. It track my child, gives me his location all the time and provides me logs of his chats and calls. I exactly know what hes doing throughout the day. Plus, the price is very good.

Service
Value
Quality
Thumbnail of user ronaldb48
1 review
0 helpful votes
August 12th, 2015

The world's best application for tracking all Internet activity of children's mobile phone, as well as all popular instant messengers! I have a nephew, a real bully him need constant monitoring, and that helped me a lot this application. I bought it a couple of months ago, and about what has not regretted. Price starts from 39 USD, lower than that of similar applications. Trackmyfone - excellent app does its job, any activity on the Internet will not go unnoticed.

Thumbnail of user magdalnaj
1 review
0 helpful votes
December 8th, 2017

I am not proud to say this but this app has really helped me leash my child. Now, I decide how my child uses his cell phone and for how long, not him. 5 stars for sure.

Thumbnail of user jessicab626
1 review
2 helpful votes
May 18th, 2019

They say 24/7 customer service, thats BS its been 4 days and have heard nothing. Nothing is working for this tracking etc for iphone, dont waste your money guys.

Thumbnail of user vondt
2 reviews
2 helpful votes
November 11th, 2017

I was going for another parental control, but at the very last moment, I came across one TrackMyFone review that changed my mind, completely. Got the one-month subscription in the beginning. Its going pretty good so far.
Its stealth mode is awesome. My child has no idea that I am reading all of his conversations. You may call me sick for doing this, but I know, this is for his betterment.

Thumbnail of user vinniem2
1 review
0 helpful votes
February 26th, 2016

I've been using track my fone for about a month now and so far it has given me no problems. So if other custoemrs are looking to buy it, I can tell you it works fine and doens't slow down your device like other apps of this nature do. Very pleased with this so far.

Thumbnail of user maryr381
1 review
5 helpful votes
April 1st, 2018

This company has the worst customer service in the world and I've reported them to the Better Business Bureau

I purchased a subscription and tried to cancel within a few hours and was unable to get a full refund. They have a list of things you can get a refund for and NOT BEING SATISFIED is not an option - you can't get anyone on the phone - only someone named Rob Wayne via chat- PLEASE DON'T BUY THIS PRODUCT

Thumbnail of user daarylo
2 reviews
4 helpful votes
February 19th, 2018

I have been using this on my kids Android smartphones. Got first the yearly subscription for one of the phones to check how it worked. It worked really well. Now I have Trackmyfone on all of my kids devices. For around $5 a month, this is nothing compared to the services provided.

Thumbnail of user hemanh
1 review
0 helpful votes
January 17th, 2018

I got my first license of Trackmyfone last year when my eldest son got an iPhone. Now I have two licenses; another one for my younger son. The app is so much better now since the first time I used it. Regular updates and patches are available which fixes any bugs users may be experiencing.

Service
Value
Quality
Thumbnail of user johns1861
3 reviews
6 helpful votes
March 9th, 2018

Subscribed last week. Took 1 full day to upload pictures, etc. from my childs Nexus 6P. But overall, its worth buying.

Service
Value
Quality

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About the business

Cell phone monitoring software to monitor on cell phone Text Messages, Emails, Location, Calls! Best cell phone spy software to keep your business and family safe.

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