RewardPort SurveysReviews 80

I started reading emails and doing surveys on this site because it was recommended by a blogger. Last November I finally redeemed my points hoping to use them for Christmas shopping. Have never received them. I emailed them and contacted BBB. The response I got from the BBB was they could not contact them. I just realized today that it had been a while since I received an email. Looked them up and it says they are experiencing difficulties and that rewards had been sent. Doubt we will ever see a reward.

I have been a member for a number of years and, up until Spring of 2012, had always received my reward. On April 26,2012, I redeemed points for a $25 Amazon card and never got it. I have emailed their "customer service" more than 5 times asking why my account still says "pending" for this reward, with absolutely no acknowledgment of my emails at all. I thought it was something I had done until I read all these other reviews. It's sad that a site that was once worthwhile has not decided to become a scam site. Shame on you Rewardport.com!

I submitted 2 requests, one was 8500 points for a $25 Target Gift Card, and from the surveys a $50 Walmart Gift card. The Target card was 8-12 weeks, and the Walmart gift card was 4 weeks and since all the other sites that I am associated with pretty much adhere to their posted timeframes I started to email them about the gift cards when it was already over the time and of course did not receive any replies.

Then I found all of these complaints and after reading many of them I had almost decided that I would never see my rewards. I did contact some of their advertisers to let them know what was going on as suggested by several people, and will file with the Better Business Bureau. My time is important and I certainly do not want to waste it on a scam.

Have been waiting since Nov. 2012 for a $50 Walmart card. They do not respond to inquiries at all. I even tried getting the New Jersey Better Business Bureau involved because I saw at the bottom of a Reward Port email a NJ address. They even gave up because they could not get a response. I have now turned it over to the New Jersey Consumer Affairs Dept and am waiting to see if they can help. I think if enough people contact Consumer Affairs in New Jersey it might get some action.

I've been with this site since July 2009. In the beginning, it did take 8-12 weeks to get rewarded once I redeemed points. That's way too long for the amount of emails they send every day, but at least I was getting the rewards. Then, like everyone else seems to be saying, in June 2012, I redeemed for an Amazon gift card. I waited 12 weeks before I made contact. Then I started emailing them on the first of every month from January to June of this year. Since June 16, I have emailed them every day, and today, I filed with the BBB. We'll see what happens, but this is ridiculous!

I had been waiting since July 2012 for my gift card from the points I had redeemed. After several inquiries to their customer support as to the status of my reward I finally decided to contact their advertisers, copying Reward Port in on the email, letting them know that Reward Port does not fulfill their obligations, respond to their emails, and lays the blame on advertisers such as themselves for not paying them. I sent the emails on June 19th and received my gift card via email on the 22nd. I still have one gift card pending from points recently redeemed. I will contact advertisers again if it is not received within the 12 weeks. Once I get this gift card I am cancelling my account. It is pathetic that it took notifying their advertisers to finally get a response.

Like everyone else, I too tried to redeem my hard-earned points for a $25 Outback gift card in the beginning of March 2013. I waited 3 months and nothing, despite numerous emails to them etc, I never received an email back. I filed a dispute with the with the BBB, which is under investigation right now. Yes, in the past the BBB was satisfied with Reward Port's answer that it may take 8-12 weeks+ to receive a reward, but that was when people were still receiving them. Sounds like no one has received rewards for at least a year, according to the reviews on here, so the BBB may be dealing with a more serious complaint now. I won't delete my account because I want the proof of my earnings etc, but I send the rewardport emails now to my spam folder... hopefully someone will start a class action suit against these losers :/ What a waste of everyone's time and effort!

I redeemed for a $25 Walmart card in June 2012 and then for an Amazon e-card in January 2013 and still haven't received either. I emailed their support email and even looked up their phone number and called it but it was disconnected. Why is it that they are still doing business but they are treating us like this. I have been doing surveys and such for over 9 years and NEVER had any of them treat me this way. It seems that I can't get their attention. I go to my profile and it says that my rewards are still pending. Pending for what?

Just like everyone else I have cashed in points and am currently waiting to get my reward. The same thing happened to me last yr. I wrote the BBB and requested arbitration, which they refused. The reply I got was that it takes time for the advertises, survey co and people who use their click emails to pay them. So that makes them have to wait to pay users. A FLAT OUT LIE. I'm sure if it took a company the better part of year to pay them they'd stop letting them advertise through them.
I called... no answer, I wrote... no answer. So I started writing all the companies who advertise through them. All the shopping sites, all the click emails and survey companies and letting them know that reward port was giving them a bad reputation. And were claiming that they weren't able to pay users like me because of deadbeats like them.
How about my gift cards appeared in the mail. I shall do this again because now they owe me a 25 dollar Amazon gift card and aren't replying to any of my emails.

I suggest that everyone does this because the advertisers should know that they are being used as a scapegoat in a scam to rip people off. The only way to make companies like this respond is to hit them where it counts... the pocket.