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RewardPort Surveys
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RewardPort SurveysReviews 80

1.0
rewardport.com

RewardPort Surveys Reviews Summary

The company's reputation has significantly declined, with numerous customers expressing frustration over delayed rewards and unresponsive customer service. While some users previously enjoyed redeeming points for gift cards, a common sentiment is that the site has devolved into a scam, with many waiting months or even years for promised rewards. The lack of communication from customer support exacerbates these issues, leading to widespread dissatisfaction. Overall, the feedback highlights a troubling trend of unreliability and poor service, overshadowing any past positive experiences customers may have had.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
quality
1
California
1 review
2 helpful votes
Follow Kathryn K.
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I started reading emails and doing surveys on this site because it was recommended by a blogger. Last November I finally redeemed my points hoping to use them for Christmas shopping. Have never received them. I emailed them and contacted BBB. The response I got from the BBB was they could not contact them. I just realized today that it had been a while since I received an email. Looked them up and it says they are experiencing difficulties and that rewards had been sent. Doubt we will ever see a reward.

Date of experience: October 31, 2013
Florida
1 review
1 helpful vote
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Have been with them for a long time. When its time to redeem your rewards they are always a no-show. Thankfully they are gone and I can focus on the good
Survey groups. (If there are any).

Date of experience: October 29, 2013
North Carolina
1 review
1 helpful vote
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I have read thousands upon thousands of emails from them, i am 200 points away from my25$ and for two days no emails from them, and before my mailbox was overflowing with emails from them to read, dreadful site, wish there was something we could do about it, a waste of my valuable time, been a loyal member for 8 years, terrible, shame on you reward port!

Date of experience: October 21, 2013
Indiana
1 review
1 helpful vote
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The site has been taken down. Now no one is going to get their rewards!

Date of experience: October 21, 2013
Ohio
1 review
2 helpful votes
Follow Samantha H.
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I have been a member for a number of years and, up until Spring of 2012, had always received my reward. On April 26,2012, I redeemed points for a $25 Amazon card and never got it. I have emailed their "customer service" more than 5 times asking why my account still says "pending" for this reward, with absolutely no acknowledgment of my emails at all. I thought it was something I had done until I read all these other reviews. It's sad that a site that was once worthwhile has not decided to become a scam site. Shame on you Rewardport.com!

Date of experience: October 4, 2013
Illinois
1 review
1 helpful vote
Follow diane c.
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I like everyone else redeamed points and never got my reward i was suppose to get a $50.00 target gift card almost a year now isnt there something that can be done about this it isnt right

Date of experience: September 20, 2013
Washington
1 review
1 helpful vote
Follow Wendy M.
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They are nothing more than a scam. There are NO rewards. I put in for mine in January and got nothing. They won't even answer emails.

Date of experience: September 20, 2013
New York
2 reviews
13 helpful votes
Follow TERRI h.
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I as well have been a member of this site for many years and have received many reward cards over the years. But no longer! I redeemed points for 2 cards 6 months ago... I have emailed their lack of customer service many times with no response. After reading all the complaints I now realize the company is just a scam now. Years ago I would have gave praises an said join... now I say don't waste your time!

Terri

Date of experience: September 20, 2013
Virginia
1 review
2 helpful votes
Follow PAULA P.
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This site does not reward or even answer! DO NOT WASTE YOUR TIME! I worked really hard and received nothing! You will be disappointed as I was and many others! I wish I had know this earlier before I wasted my time. I have participated in many sites and they have always come through with their promise but REWARD PORT is shameless and they do not honor their agreement. I really wish they could be removed from the internet.

Date of experience: September 16, 2013
Arizona
1 review
1 helpful vote
Follow NAOMI G.
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ON MARCH 5,2013 I REDEEMED MY POINTS FOR $100 AND I HAVE NOT RECEIVED IT. I HAVE E-MAILED THEM NUMEROUS TIMES AND THEY DO NOT RESPOND. LAST MONTH I CHECKED MY ACCOUNT AND IT SHOWED THAT THEY PAID ME THE $100. TODAY I CHECKED AGAIN AND THEY ERASED MOST OF MY ACCOUNT

Date of experience: August 12, 2013
Oregon
1 review
2 helpful votes
Follow Kathy h.
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I submitted 2 requests, one was 8500 points for a $25 Target Gift Card, and from the surveys a $50 Walmart Gift card. The Target card was 8-12 weeks, and the Walmart gift card was 4 weeks and since all the other sites that I am associated with pretty much adhere to their posted timeframes I started to email them about the gift cards when it was already over the time and of course did not receive any replies.

Then I found all of these complaints and after reading many of them I had almost decided that I would never see my rewards. I did contact some of their advertisers to let them know what was going on as suggested by several people, and will file with the Better Business Bureau. My time is important and I certainly do not want to waste it on a scam.

Date of experience: August 12, 2013
Illinois
2 reviews
8 helpful votes
Follow Paulette S.
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Still waiting for about a year to receive my gift card from them. Iam aware they are a small place, but somebody could at least reply to me. Iam unemployed and really could use it.

Date of experience: July 14, 2013
Pennsylvania
1 review
0 helpful votes
Follow Wilma P.
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Have been waiting since Nov. 2012 for a $50 Walmart card. They do not respond to inquiries at all. I even tried getting the New Jersey Better Business Bureau involved because I saw at the bottom of a Reward Port email a NJ address. They even gave up because they could not get a response. I have now turned it over to the New Jersey Consumer Affairs Dept and am waiting to see if they can help. I think if enough people contact Consumer Affairs in New Jersey it might get some action.

Date of experience: July 11, 2013
Pennsylvania
1 review
0 helpful votes
Follow Shauna M.
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I've been with this site since July 2009. In the beginning, it did take 8-12 weeks to get rewarded once I redeemed points. That's way too long for the amount of emails they send every day, but at least I was getting the rewards. Then, like everyone else seems to be saying, in June 2012, I redeemed for an Amazon gift card. I waited 12 weeks before I made contact. Then I started emailing them on the first of every month from January to June of this year. Since June 16, I have emailed them every day, and today, I filed with the BBB. We'll see what happens, but this is ridiculous!

Date of experience: July 6, 2013
Minnesota
1 review
2 helpful votes
Follow Carrie T.
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I had been waiting since July 2012 for my gift card from the points I had redeemed. After several inquiries to their customer support as to the status of my reward I finally decided to contact their advertisers, copying Reward Port in on the email, letting them know that Reward Port does not fulfill their obligations, respond to their emails, and lays the blame on advertisers such as themselves for not paying them. I sent the emails on June 19th and received my gift card via email on the 22nd. I still have one gift card pending from points recently redeemed. I will contact advertisers again if it is not received within the 12 weeks. Once I get this gift card I am cancelling my account. It is pathetic that it took notifying their advertisers to finally get a response.

Date of experience: June 23, 2013
Florida
1 review
0 helpful votes
Follow Patty J.
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I last redeemed my points for a $25 Walmart gift card in March of 2012. I never
Receieved the gift card, they have never responded to any of my emails and are a
SCAM. They need to be shut down! I have reported them to the BBB and the
Attorney Generals Oiffice in NJ and the FTC. But they are still in operation. I
Urge you to try and do the same. There is power in numbers.

Date of experience: June 7, 2013
District of Columbia
1 review
0 helpful votes
Follow Fawn B.
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Like everyone else, I too tried to redeem my hard-earned points for a $25 Outback gift card in the beginning of March 2013. I waited 3 months and nothing, despite numerous emails to them etc, I never received an email back. I filed a dispute with the with the BBB, which is under investigation right now. Yes, in the past the BBB was satisfied with Reward Port's answer that it may take 8-12 weeks+ to receive a reward, but that was when people were still receiving them. Sounds like no one has received rewards for at least a year, according to the reviews on here, so the BBB may be dealing with a more serious complaint now. I won't delete my account because I want the proof of my earnings etc, but I send the rewardport emails now to my spam folder... hopefully someone will start a class action suit against these losers :/ What a waste of everyone's time and effort!

Date of experience: June 5, 2013
Arizona
1 review
0 helpful votes
Follow Jeanette D.
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I redeemed for a $25 Walmart card in June 2012 and then for an Amazon e-card in January 2013 and still haven't received either. I emailed their support email and even looked up their phone number and called it but it was disconnected. Why is it that they are still doing business but they are treating us like this. I have been doing surveys and such for over 9 years and NEVER had any of them treat me this way. It seems that I can't get their attention. I go to my profile and it says that my rewards are still pending. Pending for what?

Date of experience: May 23, 2013
Illinois
1 review
0 helpful votes
Follow Jo G.
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I redeemed for a $50 Walmart gift card in Dec. 2012 and I still haven't gotten it.

Date of experience: May 18, 2013
Georgia
4 reviews
15 helpful votes
Follow Mary S.
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Just like everyone else I have cashed in points and am currently waiting to get my reward. The same thing happened to me last yr. I wrote the BBB and requested arbitration, which they refused. The reply I got was that it takes time for the advertises, survey co and people who use their click emails to pay them. So that makes them have to wait to pay users. A FLAT OUT LIE. I'm sure if it took a company the better part of year to pay them they'd stop letting them advertise through them.
I called... no answer, I wrote... no answer. So I started writing all the companies who advertise through them. All the shopping sites, all the click emails and survey companies and letting them know that reward port was giving them a bad reputation. And were claiming that they weren't able to pay users like me because of deadbeats like them.
How about my gift cards appeared in the mail. I shall do this again because now they owe me a 25 dollar Amazon gift card and aren't replying to any of my emails.

I suggest that everyone does this because the advertisers should know that they are being used as a scapegoat in a scam to rip people off. The only way to make companies like this respond is to hit them where it counts... the pocket.

Date of experience: May 17, 2013