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RewardPort Surveys
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RewardPort Surveys

rewardport.com
Arizona
1 review
1 helpful vote
Follow Sandra T.
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I have just filed a complaint with the BBB. I should of left this site last year after having a problem getting my gift card. But NOOO I had to try my luck on more time. They have not closed my account after complaining to them again. They are actually reading the emails I send them, they just do not reply. They are getting paid for these emails and shopping points that we do and ripping us off, shame on them. I will see if contacting the BBB works it did last year.

Date of experience: March 18, 2013
Arizona
1 review
1 helpful vote
Follow San S.
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I have redeemed twice and NEVER received either. They were amazon gift cards. This site (RewardPoints) is a fraud and should be taken off the Internet. It's a waste of time and a ripoff big time! Don't sign up!

Date of experience: May 3, 2013
Louisiana
2 reviews
5 helpful votes
Follow Mary C.
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I've redeemed points before and other than it taking a long time, it was okay; that is until Oct. 2012. Still waiting for my gift card and have sent two letters and have received nothing, nada, zilch.If you want to do surveys online and get paid for it, stay away from Reward Port. They told BBB that it was lag time between them being paid and them paying the survey takers. HORSEFEATHERS! Chalk these folks up as rip offs.

Date of experience: April 27, 2013
Indiana
1 review
2 helpful votes
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Well, as I can see; I am not the only one that has been duped. I just kept waiting. Well, I am glad I found these reviews. I am done waiting. I will know better next time!

Date of experience: November 18, 2013
Minnesota
1 review
2 helpful votes
Follow Carrie T.
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I had been waiting since July 2012 for my gift card from the points I had redeemed. After several inquiries to their customer support as to the status of my reward I finally decided to contact their advertisers, copying Reward Port in on the email, letting them know that Reward Port does not fulfill their obligations, respond to their emails, and lays the blame on advertisers such as themselves for not paying them. I sent the emails on June 19th and received my gift card via email on the 22nd. I still have one gift card pending from points recently redeemed. I will contact advertisers again if it is not received within the 12 weeks. Once I get this gift card I am cancelling my account. It is pathetic that it took notifying their advertisers to finally get a response.

Date of experience: June 23, 2013
Colorado
1 review
1 helpful vote
Follow Holly G.
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Just like everyone else I too am waiting on my $25 gift card from Walmart. I turned in my points in January and all of my emails never get answered. I am filing with the BBB, everyone else should too!

Date of experience: July 21, 2012
California
1 review
2 helpful votes
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I have requested a gift card in 2012, but until today i never received it, i have sent many emaisl to ask for help, but they never reply. What a disgusting websites.

Date of experience: June 9, 2014
Washington
3 reviews
4 helpful votes
Follow Laura G.
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I've been with this company for many years and had redeem points for Amazon gift cards, which I received in 8 weeks, then I guess someone took the company over at the end of 2011, since then I tried to redeem on 1-2-12 and 9-12-12 and never received either, when I try to get in touch with them I get a wrong IP address notice... it's odd that they can fill up my box daily but I can't ask them a question

Date of experience: May 5, 2013
Indiana
3 reviews
5 helpful votes
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AVOID THIS SITE!
March 21, 2012

AVOID THIS SITE! I have been waiting for my reward since 11/29/11, Its March 2012 and I have not received anything. I have contacted them twice, and I have received the same response. It is an form letter type of response that says they are behing on there processing and that they will send my reward as soon as it is processed. I belong to other points clubs and when I redeem their points, I receive my rewards within 2 to 4 weeks, which is an acceptable amount of time. I want to close my account with Reward Port but I am waiting to get my reward first. I rated it "1' Star because I had to give it a rating in order to submit my review. But the truth is this company gets "0" stars!

Date of experience: March 21, 2012
Pennsylvania
1 review
1 helpful vote
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Don't use this website
December 2, 2012

Don't use this website. I have now been waiting 6 months for my Target gift card. 8-12 weeks is a JOKE compared to what this website actually does. I have emailed them multiple times and they refuse to respond to anything. This website is a SCAM PLEASE DON'T WASTE YOUR TIME. And if you already have, like me, please report them to the better business bureau. They have already had multiple complaints but hopefully we can get them shut down and stop them from scamming anyone else. http://www.bbb.org/new-jersey/business-reviews/online-networking/reward-port-inc-in-cherry-hill-nj-*******

Date of experience: December 2, 2012
Indiana
3 reviews
0 helpful votes
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I cashed out for 7500 for a Walmart card on January 6,2013. I waited 8 weeks, then I contacted them. They did not respond, so after several failed attempts, I contacted the BBB. This is the first time that I had ever had trouble with them. I had been a member for a long time, I still get surveys from Rewardport Surveys, I never answer.

Date of experience: May 3, 2013
Ohio
1 review
0 helpful votes
Follow Meredith B.
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Same as alot of these complaints, I redeemed for Wal-Mart $25 Gift Card on 12/26/2011 for 7500 points and wrote several emails after 4 months of waiting and did not get a thing so I have stopped clicking their junk and advise against this site. I belong to alot of other sites that DO pay and are honest.

Date of experience: November 26, 2012
Oregon
1 review
2 helpful votes
Follow Kathy h.
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I submitted 2 requests, one was 8500 points for a $25 Target Gift Card, and from the surveys a $50 Walmart Gift card. The Target card was 8-12 weeks, and the Walmart gift card was 4 weeks and since all the other sites that I am associated with pretty much adhere to their posted timeframes I started to email them about the gift cards when it was already over the time and of course did not receive any replies.

Then I found all of these complaints and after reading many of them I had almost decided that I would never see my rewards. I did contact some of their advertisers to let them know what was going on as suggested by several people, and will file with the Better Business Bureau. My time is important and I certainly do not want to waste it on a scam.

Date of experience: August 12, 2013
Virginia
1 review
2 helpful votes
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This site does not reward or even answer! DO NOT WASTE YOUR TIME! I worked really hard and received nothing! You will be disappointed as I was and many others! I wish I had know this earlier before I wasted my time. I have participated in many sites and they have always come through with their promise but REWARD PORT is shameless and they do not honor their agreement. I really wish they could be removed from the internet.

Date of experience: September 16, 2013
New York
2 reviews
4 helpful votes
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I have worked for over a year to get enough points to get a $25 Target gift card for my daughter. I finally get there and try to go onto the site his morning to order the card, and i can't even get into my account. I keep getting a message that i need to be logged in. I AM LOGGING IN! It looks to me that my account has completely been wiped, now that i have finally reached my goal. REWARDPORT should be shut down! Don't even waste your time trying to contact them, either. I've sent several emails over the last several weeks, and months, and have never gotten a response REWARDPORT is just a big waste of time.

Date of experience: November 18, 2012
Virginia
1 review
3 helpful votes
Follow HadEnoughofRPOwners B.
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RewardPort Owners:
July 17, 2014

RewardPort Owners:
Brian Adler (President/CEO)
Kristine K. Adler, Esquire
10 Mill Run Court
Medford, NJ *******
*******109

RewardPort's Attorney:
Barry Yellin, Esquire
Lynch Karcich & Yellin, L. L. P.
1020 Laurel Oak Road, Suite 100
Voorhees, New Jersey *******
Email: *******@lkylaw.com
Direct Phone: *******090
Fax: *******413
Cell:*******714

Date of experience: July 17, 2014
Florida
1 review
1 helpful vote
Follow Thoms H.
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Have been with them for a long time. When its time to redeem your rewards they are always a no-show. Thankfully they are gone and I can focus on the good
Survey groups. (If there are any).

Date of experience: October 29, 2013
Illinois
2 reviews
8 helpful votes
Follow Paulette S.
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Still waiting for about a year to receive my gift card from them. Iam aware they are a small place, but somebody could at least reply to me. Iam unemployed and really could use it.

Date of experience: July 14, 2013
Florida
1 review
0 helpful votes
Follow Patty J.
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I last redeemed my points for a $25 Walmart gift card in March of 2012. I never
Receieved the gift card, they have never responded to any of my emails and are a
SCAM. They need to be shut down! I have reported them to the BBB and the
Attorney Generals Oiffice in NJ and the FTC. But they are still in operation. I
Urge you to try and do the same. There is power in numbers.

Date of experience: June 7, 2013
Illinois
1 review
2 helpful votes
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I have been waiting for over a year and still have not received my gift card. No response to any of my inquiries either. What a total waste of time.

Date of experience: January 20, 2014

Overview

The company's reputation has significantly declined, with numerous customers expressing frustration over delayed rewards and unresponsive customer service. While some users previously enjoyed redeeming points for gift cards, a common sentiment is that the site has devolved into a scam, with many waiting months or even years for promised rewards. The lack of communication from customer support exacerbates these issues, leading to widespread dissatisfaction. Overall, the feedback highlights a troubling trend of unreliability and poor service, overshadowing any past positive experiences customers may have had.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
quality
1