Like everyone else, I too tried to redeem my hard-earned points for a $25 Outback gift card in the beginning of March 2013. I waited 3 months and nothing, despite numerous emails to them etc, I never received an email back. I filed a dispute with the with the BBB, which is under investigation right now. Yes, in the past the BBB was satisfied with Reward Port's answer that it may take 8-12 weeks+ to receive a reward, but that was when people were still receiving them. Sounds like no one has received rewards for at least a year, according to the reviews on here, so the BBB may be dealing with a more serious complaint now. I won't delete my account because I want the proof of my earnings etc, but I send the rewardport emails now to my spam folder... hopefully someone will start a class action suit against these losers :/ What a waste of everyone's time and effort!