I have been a member for a number of years and, up until Spring of 2012, had always received my reward. On April 26,2012, I redeemed points for a $25 Amazon card and never got it. I have emailed their "customer service" more than 5 times asking why my account still says "pending" for this reward, with absolutely no acknowledgment of my emails at all. I thought it was something I had done until I read all these other reviews. It's sad that a site that was once worthwhile has not decided to become a scam site. Shame on you Rewardport.com!