Magnatus Reviews Summary
The company has garnered a reputation for its commitment to customer support, with notable instances of proactive assistance, such as refunding customers in distress. However, this positive aspect is overshadowed by significant concerns regarding communication and reliability. Many customers report delays in transactions and difficulties in obtaining responses from customer service, leading to frustration and dissatisfaction. While some users express trust in the company's services, the prevalence of unresolved issues suggests a need for improvement in responsiveness and operational transparency to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
They said some nonsense about address error... then said they couldnt send the funds to a functioning account. Still waiting on my money.
This is far and most honestly exchanger
On all the internet
My paypal account was hacked so i lost my money
But what magnatus did is something you never see or hears about.
They refunded some of my lost money to me with their own money so i could buy my birthday present to my youngest son
And they helped me all the way from the begining to the end
Its only a 5 star max rate here but il give them 6 stars
I highly recommend magnatus to everyone
I received 10% less of the net amount from a transaction made by MagnatuS.
After one month of endless messages, I'm still waiting for the rest of the money...
Don't recommend!
I did Many Transaction shiptouae User You can check Very trusty websiteand still doing business, I trust them more
I've exchange 300 EURO from Skrill to PayPal, I've payment proofs as well, they will never reply you trust me I've tried many channels to contact them, Do not use it.
The company actually does Ecurrency exchange. I have adopted their service for a while. I exchange my Paypal dollars for Perfectmoney dollars. I send the amount I want to exchange for to them and the send the Perfectmoney equivalent to me after a stipulated number of days.
The last payment was sent to me over 10 hours ago but I didn't get it. I complained to perfectmoney and was told to ask the sender to send the batch number of the payment. I have requested the batch number for up to 4 times and they have refused to respond. This is a very poor customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members