• LovelyWholesale

LovelyWholesale

Overview

LovelyWholesale has a rating of 2.56 stars from 1,226 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LovelyWholesale most frequently mention customer service, tracking number, and post office problems. LovelyWholesale ranks 16th among Wholesale Clothing sites.

  • Service
    161
  • Value
    162
  • Shipping
    166
  • Returns
    133
  • Quality
    150

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 60%
Positive
18
Neutral
0
Negative
12

Instant Feedback

10,463 reviews

410
See all photos

What reviewers want you to know

Positive highlights

  • I recieved great customer service, very timely and efficiently handled all my questions and concerns.

Critical highlights

  • I order in April and still haven't got it yet and it's not a phone number for them I will never order again
  • Would not send right size, told me to fix the defective dress myself and credit $5 on their site, not back to my card.
How would you rate LovelyWholesale?
Top Positive Review

“I luv shopping with you guys that's why I'm always...”

willis R.
8/19/21

I luv shopping with you guys that's why I'm always on your website it has been time were u guys sent me the wrong size but it's okay I still will continue to shop with you'll. Good value of clothes as well keep up the good work.

Top Critical Review

“I still don't have my items”

Rhondrea G.
12/28/23

I ordered 21 items from lovely wholesale and only received 2 that showed up over a week late and three weeks after ordering there isn't even shipping info on my other items. I have tried unsuccessfully to get answers from customer service and am beyond frustrated. It seems that the only way to handle this is to file a fraud charge with my credit card company because I spent over $200 and contacting the company is pointless because they do not care

Reviews (1,226)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (251) phone number (14) right size (23) order anything (17)
Thumbnail of user naiomiw
1 review
4 helpful votes
March 14th, 2020

Took less than 24 hours to respond whenever I have a question, really amazing customer service experience, the clothing items are reasonable as well sizing might be off so be sure to follow the size guide that they have on the website I always do and everything fits perfectly! Will definitely shop with them again, shipping took around 2 weeks to arrive!

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user judelinep
1 review
9 helpful votes
March 16th, 2020

I recommend it to anyone who wants to by good quality of clothes my experience with them are amazing love everything

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user tippy2143
1 review
0 helpful votes
October 7th, 2023

I always shop with them I have packages coming from left to right. They have yet to disappoint me and I will continue to buy from them as often as I see fit.

Products used:
Women clothing and jewelry

Service
Value
Shipping
Quality
Thumbnail of user stashanna.kiana6
1 review
0 helpful votes
October 7th, 2023

If you want quality for your money you are at the right place. They give you great customer service and the shipping is very fast. I lived in Canada a i got my package in a week.

Products used:
Dress,bikers shorts set

Service
Value
Shipping
Returns
Quality
Thumbnail of user joquandasmith87
1 review
0 helpful votes
October 7th, 2023

The material last a long time. You want be disappointed. It looks good when going out. You will get a lot of compliments.

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user keishaz3
1 review
3 helpful votes
March 14th, 2020

I love the quality of their clothing! They have unbelievable prices for the beautiful variety of stylish clothing! Their customer service helps promptly with issues and I'm a very satisfied customer! I got this whole outfit n purse in the picture posted. And I love they have bigger sizes!

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user lisajeanc
1 review
0 helpful votes
August 24th, 2021
Verified purchase

I have been shopping at lovely wholesale for a year and I absolutely love their clothes sthe close style softness fabric fabric and it looks very beautiful on on also shoes are comfortable and colorful most of their clothes are for Spring and summer I definitely will be ordering from them within the next few years

Tip for consumers:
Definitely buy from this site there clothes r alot of fun m comf6to to wear. Great selections to chose from each week there r dales and u get great deals

Products used:
Shoes and dresses and jumpsuits

Service
Value
Shipping
Returns
Quality
Thumbnail of user melissat298
1 review
11 helpful votes
February 26th, 2020

They still owe me a dollar tho smh and told me my order was comming in two shipments smh I'm pissed I needed these things for vacation and I ordered early enough to get them... I'm disappointed

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

We are so sorry for the inconvenience.
We will continue to improve our transportation time and service. Besides, if you like, we can provide some discount to your next order as compensation.
Lovelywholesale.com

Thumbnail of user aishak28
1 review
1 helpful vote
April 29th, 2020

I have been getting clothes from LovelyWholesale for some time now and love them! I was a bit worried about the size guide because I have a petite figure so certain conventional-sized clothing may not fit but the clothes that I got fit perfectly (I wear a size Small).
Check out my Instagram for pics of the outfits!@afroblisso

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for your shopping with lovelywholesale and your feedback^_^
We are very glad that you like our product and are satisfied with us.
Looking forward to the next cooperation with you.
Best regards
LovelyWholesale Customer Service

Thumbnail of user dat10
1 review
11 helpful votes
March 1st, 2020

I can honestly say that Lovelywholesale customer service was great. I had the pleasure of dealing with a HaNi. Was very polite, understanding, & helpful of my issue. Which was the option to pay Western Union wasn't popping up on their site for me to pay this way. And this isn't my first time ordering from them & paying this way. Once I had submitted a ticket to them. It wasn't that long before they had responded back to me. They had there IT team looking into this problem. & I can honestly say that I was able to place another order. & was able to pay it w/Western Union. Like I always do. Within a hour/2. HaNi kept me informed about everything. Including the fact that my order is now just waiting to be shipped out. Yayy! I can't wait to receive them. & yes I will be placing another order w/Lovelywholesale very soon. Thank you Lovelywholesale again.
P.S. I had forgotten to add that Lovelywholesale has very good quality on their clothes. I have actually ordered jeans shirts dresses and all from them. And the materials are very well made. I haven't had to return anything back so far. I have washed dried hung on the line whatever you want to call it to these clothes. And they haven't faded or shrunk yet

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user tanieshap
1 review
0 helpful votes
March 1st, 2020

First time experience with Lovely Wholesale was great customer service and I quickly I recommend this website to those who may have no tried them out. And I'll surely be back to purchase more

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Thanks for your feedback.^_^
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user rhondreagardner
1 review
1 helpful vote
December 28th, 2023

I ordered 21 items from lovely wholesale and only received 2 that showed up over a week late and three weeks after ordering there isn't even shipping info on my other items. I have tried unsuccessfully to get answers from customer service and am beyond frustrated. It seems that the only way to handle this is to file a fraud charge with my credit card company because I spent over $200 and contacting the company is pointless because they do not care

Tip for consumers:
This company customer service is terrible

Products used:
Clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenasciam
1 review
0 helpful votes
March 28th, 2020

I love their customer service, they made sure to notify me and I got my package with ease!

Thumbnail of user makaylam16
1 review
0 helpful votes
April 9th, 2020

Good service and really nice affordable pieces. Customer service agent was hands on to answer all and any of my questions. Highly recommend

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user werleanl
1 review
6 helpful votes
March 16th, 2020

I ordered merchandise nut never received it. I asked for my money back and they provided me with a 37.00 credit but my purchase was 156.79. Needless to say, I have demanded my money back due to no tracking number for my merchandise. Please do not order from them or you will regret it. I am filing a complaint with the BBB and filing a police report due this scam. DOOOOOO NOTTTTT order from them or you will regret it! They have verrryyyyyyyyyyy pooooooooooooooooorrrrrrrrrr customer service!

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
We are so sorry about that.
If you like, pls submit a ticket to us and tell us your order number, so that we can check more information for you. Hope you understand.
http://www.lovelywholesale.com/support.php
Lovelywholesale.com

Thumbnail of user melissar483
1 review
0 helpful votes
April 9th, 2020

I do wait a bit for my clothes but I love them when they arrive. It is worth the wait. Always great experience

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user chantej4
1 review
0 helpful votes
January 21st, 2022
Verified purchase

All of the clothes I received were good quality, tight fitting and stretchy, and the sweatpants were thick and fluffy. I loved all of my items and I purchased $400 worth of clothes. Will definitely shop here again

Tip for consumers:
The process is simple

Products used:
Women’s clothing, jumpsuits, sweatpants, two piece sets

Thumbnail of user naomij30
1 review
1 helpful vote
December 25th, 2019

Great styles for your fashion must haves and great customer service for your need to knows. I've ordered 3 times from them so far and will continue because I'm satisfied with my purchases. Be sure to use size chart and have patience for a great experience

Thumbnail of user africanp1
0 reviews
0 helpful votes
December 28th, 2021

Awesome quality clothing. Great material. My dresses were a good length. Impressed wit the vibrant colors.

Tip for consumers:
Use the size guard.. you wont go wrong

Products used:
Clothing.. dresses

Service
Value
Shipping
Returns
Quality
Thumbnail of user iceyunique18
1 review
0 helpful votes
October 7th, 2023

I've been shopping with lovely wholesale for quite some years now and I e loved every piece of anything I've ever purchased really love this website

Thumbnail of user gc306
1 review
4 helpful votes
March 24th, 2020

Poor quality clothes with no bottom holes and pant legs two different lengths..., Super high shipping cost which is not refundable when items don't fit. I ordered a 2XL and my daughter wears a 12 and couldn't fit it... Took 3 service request to get a refund. They haggled me over the amount of the refund so I didn't the full amount I paid... Paid $80 for two outfits with shipping included. Had to pay $15 to return them... Total $95... they gave me a $30 refund! Trash! Don't waste your time! You will be disappointed. Also took 3 months for the refund to be given!

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
We are so sorry about that.
If you like, pls submit a ticket to us and tell us your order number, so that we can check more information for you. Hope you understand.
http://www.lovelywholesale.com/support.php
Lovelywholesale.com

Thumbnail of user crisr27
2 reviews
5 helpful votes
December 4th, 2020

Extremely poor quality, sizes are not true to size.
Customer service is horrible, and it's a nightmare
Working with them to return a refund. And no free returns.

Tip for consumers:
The article of clothing isn’t what they are advertising. The quality is poor, the garments is not what is advertised. I started corresponding with them in October and I am still trying to return the items and I am trying to get a full refund. And they don’t pay for shipping items back.

Products used:
From 6 items. I liked just one, the green military jacket.

Service
Value
Shipping
Quality
Thumbnail of user jasminem282
1 review
1 helpful vote
October 17th, 2021

Lovely wholesale is the bomb, their clothes are so comfortable and affordable. I always find the perfect outfits here

Products used:
Dress, 2 piece set

Service
Value
Shipping
Returns
Quality
Thumbnail of user leahv30
1 review
5 helpful votes
March 27th, 2020

I love everything about the material it was exactly how It looked in the pictures! You guys should shop really affordable and trustworthy!

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user koffyb1
1 review
0 helpful votes
December 28th, 2022
Verified purchase

I placed the order at the end of November that was supposed to be delivered to me a week before my son's birthday which was on December 14th as of December 28th I still have not had any of my items delivered to me I keep getting pushed back dates on delivery I've emailed them several times and all they keep telling me is to wait another week they're refusing to give me back my money or for a refund I highly recommend that you do not order anything from this company

Products used:
Never GOT THEM

Service
Value
Shipping
Returns
Quality

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From the business

We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. CONTACT US: Live Chat: click "Live Cha...

Company Representative

Thumbnail of user lovelyw3
Lovely W.
Typically does not respond to reviews

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